---
sourceDocument: Yokohama Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/customer-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# View asset information from the Customer Service Portal

# View asset information from the Customer Service Portal {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View a list of assets for the current user's account.

## Before you begin

Role required: sn_customerservice.customer, sn_customerservice.customer_admin,
sn_customerservice.partner, or sn_customerservice.partner_admin

## Procedure

1. Click SupportAssets in the portal header.  
   This displays a list of assets that belong to the current user's account, including the name and serial number of the asset and the product model category and account to which it belongs.
2. Click one of the following to view more information.  

   | Option | Description |
   | Display name | Displays the asset information. |
   | Account | Displays the account information. |
   | Model category | Displays the product model information for this asset. |
   |-|-|

   {#t_ViewAssetAndProductInformation__choicetable_jwd_kgq_ft}
3. Click the Back button to return to the list of assets.

*[\>]: and then