--- sourceDocument: washingtondc Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-vancouver-washingtondc Release : - yokohama ft:locale : - en-US ft:publication_title : - washingtondc Combined Product Files ft:clusterId : - delta3wv bundleId : - delta3wv --- Combined Adoption Services release notes for upgrades from Vancouver to Washington DC ===================================================================================== Combined Adoption Services release notes for upgrades from Vancouver to Washington DC {#ariaid-title1} ====================================================================================================== * Release version: Yokohama * * Updated January 30, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Consolidated page of all release notes for Adoption Services from Vancouver to Washington DC. How to use this page -------------------- To help you prepare for your upgrade, we have combined the cross-family Adoption Services release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Washington DC. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." Important information for upgrading Adoption Services to Washington DC ---------------------------------------------------------------------- Before you upgrade to Washington DC, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-adoptionservices-summary__entry__2} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | [ ] New features ------------ Between your current release family and Washington DC, new features were introduced for Adoption Services. {#dfrn3-adoptionservices-summary__entry__8} | Release | Release notes | |---------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | [What's New](https://www.servicenow.com/docs/access?context=whats-new&family=washingtondc&ft:locale=en-US) : Use the What's New tab in the Help Center to see the new feature content for the products and the user roles needed for these products. | [ ] Changes ------- Between your current release family and Washington DC, some changes were made to existing Adoption Services features. {#dfrn3-adoptionservices-summary__entry__14} | Release | Release notes | |---------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | [Guided tours now compatible with Configurable Workspace](https://www.servicenow.com/docs/access?context=guided-tours-in-configurable-workspaces&family=vancouver&ft:locale=en-US) : Help train and onboard users within configurable workspaces using guided tours. [Help Center now supports roles](https://www.servicenow.com/docs/access?context=create-help-center-content&family=vancouver&ft:locale=en-US) : Deliver targeted Help Center content by defining roles required to view topics. | | Washington DC | [Guided setup](https://www.servicenow.com/docs/access?context=guided-setup&family=washingtondc&ft:locale=en-US) : Use the new Guided setup player process backend powered by the Playbooks. App development team admins that create Guided Setups for their products now have all capabilities that are part of the Playbooks. This change creates a similar Guided setup player experience with new visual enhancements. [Create a guided setup](https://www.servicenow.com/docs/access?context=create-guided-setup&family=washingtondc&ft:locale=en-US) : Use the new capabilities offered with the Playbooks backend to define the activities that Playbooks can support in addition to the existing activities of the Guided Setup builder. For example, you could use Conditional Flow, which would be introduced in the Guided Setup flow. | [ ] Removed ------- Between your current release family and Washington DC, some Adoption Services features or functionality were removed. {#dfrn3-adoptionservices-summary__entry__20} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | [ ] Deprecations ------------ Between your current release family and Washington DC, some Adoption Services features or functionality were deprecated. {#dfrn3-adoptionservices-summary__entry__26} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | [ ] Activation information ---------------------- Review information on how to activate Adoption Services. {#dfrn3-adoptionservices-summary__entry__32} | Release | Release notes | |---------------|----------------------------------------------------------------------------------------------------------------------------| | Vancouver | Embedded Help, Help Center, Guided Setup, and Guided Tours are ServiceNow AI Platform features that are active by default. | | Washington DC | Adoption Services is a ServiceNow AI Platform feature that is active by default. | [ ] Additional requirements ----------------------- If any additional requirements were introduced or changed for Adoption Services we have noted them here. {#dfrn3-adoptionservices-summary__entry__38} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | [ ] Browser requirements -------------------- If any specific browser requirements were introduced or changed for Adoption Services we have noted them here. {#dfrn3-adoptionservices-summary__entry__44} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | [ ] Accessibility information ------------------------- Review details on accessibility information for Adoption Services, such as specific requirements or compliance levels. {#dfrn3-adoptionservices-summary__entry__50} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | [ ] Localization information ------------------------ If there are specific localization considerations for Adoption Services we have noted them here. {#dfrn3-adoptionservices-summary__entry__56} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | [ ] Highlight information --------------------- If there are specific highlight considerations for Adoption Services we have noted them here. {#dfrn3-adoptionservices-summary__entry__62} | Release | Release notes | |---------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | * Create guided tours within your organization's configurable workspaces. * Publish role-based Help Center content. See [Adoption services](https://www.servicenow.com/docs/access?context=adoption-services&family=vancouver&ft:locale=en-US) for more information. | | Washington DC | * See the new feature content for the products and the user roles that are needed for these products. * See the What's New tab that is displayed in the Help Center to learn about new features. See [Adoption services](https://www.servicenow.com/docs/access?context=adoption-services&family=washingtondc&ft:locale=en-US) for more information. | [ ]