--- sourceDocument: washingtondc Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-vancouver-washingtondc Release : - yokohama ft:locale : - en-US ft:publication_title : - washingtondc Combined Product Files ft:clusterId : - delta3wv bundleId : - delta3wv --- Combined ITOM Optimization release notes for upgrades from Vancouver to Washington DC ===================================================================================== Combined ITOM Optimization release notes for upgrades from Vancouver to Washington DC {#ariaid-title1} ====================================================================================================== * Release version: Yokohama * * Updated January 30, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Consolidated page of all release notes for ITOM Optimization from Vancouver to Washington DC. How to use this page -------------------- To help you prepare for your upgrade, we have combined the cross-family ITOM Optimization release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Washington DC. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." Important information for upgrading ITOM Optimization to Washington DC ---------------------------------------------------------------------- Before you upgrade to Washington DC, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-itomoptimization-summary__entry__2} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | [ ] New features ------------ Between your current release family and Washington DC, new features were introduced for ITOM Optimization. {#dfrn3-itomoptimization-summary__entry__8} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | [ ] Changes ------- Between your current release family and Washington DC, some changes were made to existing ITOM Optimization features. {#dfrn3-itomoptimization-summary__entry__14} | Release | Release notes | |---------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | Cloud Admin portal link to User portal : Cloud Admin portal link to User portal, now points to Employee Center if you have installed and set up the Cloud Services Catalog plugin. If CSC is installed, admin and sn_cmp.cmp_root_admin roles can access this feature while switching to the Request portal. [Cloud Services Catalog](https://www.servicenow.com/docs/access?context=csc-home&family=vancouver&ft:locale=en-US) is now available as a part of ITOM Cloud Accelerate, designed to manage the life cycle of cloud resources. | | Washington DC | [Cloud Admin Portal link](https://www.servicenow.com/docs/access?context=cloud-admin-portal&family=washingtondc&ft:locale=en-US) : The Cloud Admin portal link to the user portal now points to Employee Center if you have installed and set up the [Cloud Services Catalog](https://www.servicenow.com/docs/access?context=csc-home&family=washingtondc&ft:locale=en-US) plugin. If CSC is installed, admin and sn_cmp.cmp_root_admin roles can access this feature while switching to the Request portal. [Cloud Services Catalog](https://www.servicenow.com/docs/access?context=csc-home&family=washingtondc&ft:locale=en-US) is now available as a part of ITOM Cloud Accelerate, which you can use to manage the life cycle of cloud resources. [ITOM Licensing](https://www.servicenow.com/docs/access?context=itom-su-licensing-landing-page&family=washingtondc&ft:locale=en-US) : ITOM SU Licensing has been rebranded as ITOM/OT SU Licensing. ITOM/OT SU Licensing calculates and displays the usage of ITOM subscriptions based on subscription units. It enables you to access a comprehensive overview of the total number of licenses allocated to applications and configuration items (CIs), while offering an advanced feature set that provides visibility into the specific CIs covered by your licenses. You can view the subscription breakdown for ITOM AIOps, ITOM Visibility, ITOM Optimization, and ITOM Cloud Accelerate. For more details, see [View which CIs have an ITOM license](https://www.servicenow.com/docs/access?context=itom-licensing-count&family=washingtondc&ft:locale=en-US). | [ ] Removed ------- Between your current release family and Washington DC, some ITOM Optimization features or functionality were removed. {#dfrn3-itomoptimization-summary__entry__20} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | [ ] Deprecations ------------ Between your current release family and Washington DC, some ITOM Optimization features or functionality were deprecated. {#dfrn3-itomoptimization-summary__entry__26} | Release | Release notes | |---------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | Deprecation of CAPI and Cloud Spend and Usage dashboards : Starting with the Washington DC release: The Cloud API dashboard will be hidden and no longer activated on new instances but will continue to be supported. The Cloud Services Catalog application provides this functionality now. The Cloud Spend and Usage Dashboard will be hidden and no longer activated on new instances but will continue to be supported. The Cloud Insights Billing application provides this functionality now. Both the applications are being prepared for future deprecation. : For details, see the [Application/Plugin Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184) article in the Now Support knowledge base. | [ ] Activation information ---------------------- Review information on how to activate ITOM Optimization. {#dfrn3-itomoptimization-summary__entry__32} | Release | Release notes | |---------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | The ServiceNow Cloud Provisioning and Governance application is available with activation of the CPG (com.snc.cloud.mgmt) plugin, and it requires a separate subscription. For details, see [Cloud Provisioning and Governance Application](https://servicenow.com/docs/bundle/vancouver-it-operations-management/page/product/cloud-management-v2-setup/task/request-plugin-cloud-mgt.html). | | Washington DC | The Cloud Provisioning and Governance application is available with activation of the CPG (com.snc.cloud.mgmt) plugin, and it requires a separate subscription. For details, see [Cloud Provisioning and Governance Application](https://servicenow.com/docs/bundle/vancouver-it-operations-management/page/product/cloud-management-v2-setup/task/request-plugin-cloud-mgt.html). | [ ] Additional requirements ----------------------- If any additional requirements were introduced or changed for ITOM Optimization we have noted them here. {#dfrn3-itomoptimization-summary__entry__38} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | [ ] Browser requirements -------------------- If any specific browser requirements were introduced or changed for ITOM Optimization we have noted them here. {#dfrn3-itomoptimization-summary__entry__44} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | [ ] Accessibility information ------------------------- Review details on accessibility information for ITOM Optimization, such as specific requirements or compliance levels. {#dfrn3-itomoptimization-summary__entry__50} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | [ ] Localization information ------------------------ If there are specific localization considerations for ITOM Optimization we have noted them here. {#dfrn3-itomoptimization-summary__entry__56} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | [ ] Highlight information --------------------- If there are specific highlight considerations for ITOM Optimization we have noted them here. {#dfrn3-itomoptimization-summary__entry__62} | Release | Release notes | |---------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | 1. Access Employee Center from Cloud Admin portal, with [Cloud Services Catalog](https://www.servicenow.com/docs/access?context=csc-home&family=vancouver&ft:locale=en-US) plugin. You can also skip the legacy cloud User portal and visit the Employee Center, directly for the new requestor experience. 2. CSC, offering simplified and improved capabilities of Cloud Provisioning and Governance, is now available with ITOM Cloud Accelerate. 3. In the process of eventually transitioning from CPG to a more enhanced offering, Cloud Accelerate, you can move your exchangeable Cloud Optimization licenses. Contact your ServiceNow accounts representative to migrate your licenses to Cloud Accelerate without charge. See [ITOM Optimization](https://www.servicenow.com/docs/access?context=itom-optimization-landing-page&family=vancouver&ft:locale=en-US) for more information. | | Washington DC | * Use the Cloud Services Catalog with ITOM Cloud Accelerate. Cloud Services Catalog offers the enhanced but simplified capabilities of Cloud Provisioning and Governance (CPG). * Move your exchangeable ITOM Optimization licenses as you transition from Cloud Provisioning and Governance to ITOM Cloud Accelerate. * Access Employee Center from Cloud Admin portal with the Cloud Services Catalog plugin. You can also skip the legacy cloud User portal and visit Employee Center directly. See [ITOM Optimization](https://www.servicenow.com/docs/access?context=itom-optimization-landing-page&family=washingtondc&ft:locale=en-US) for more information. | [ ]