Combined Hermes Messaging Service release notes for upgrades from Vancouver to Xanadu

  • Release version: Yokohama
  • Updated January 30, 2026
  • 5 minutes to read
  • Consolidated page of all release notes for Hermes Messaging Service from Vancouver to Xanadu.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Hermes Messaging Service release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Xanadu.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Hermes Messaging Service to Xanadu

    Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    New features

    Between your current release family and Xanadu, new features were introduced for Hermes Messaging Service.

    Release Release notes

    Vancouver

    Improved diagnostics
    Check the status of the Hermes Kafka cluster including the instance Public Key Infrastructure (PKI) configuration, bootstrap connectivity, and the latest message timestamps for internal and external topics.
    Monitor topics in the Hermes Kafka cluster
    Check the status of Apache Kafka messages and topics using the Hermes Messaging Service topic explorer.

    Washington DC

    Improved security setup
    Generate certificates for secure connections to Hermes Messaging Service, revoke certificates, and apply ACLs to certificates using the Hermes Messaging Service certificate generator.
    Manage topic namespaces
    Create, update, and delete topic namespaces in the Hermes Kafka cluster using Hermes Messaging Service.
    Manage topics
    Create, update, and delete topics in the Hermes Kafka cluster using Hermes Messaging Service.
    Rescan topics
    Synchronize topic records in your instance with the topics that belong to you in the Hermes Kafka cluster.

    Xanadu

    Monitor Hermes data usage
    Monitor data usage by application and track data usage by topic using the Hermes Usage Dashboard.

    Changes

    Between your current release family and Xanadu, some changes were made to existing Hermes Messaging Service features.

    Release Release notes

    Vancouver

    View Hermes Messaging Service log messages
    View Hermes Messaging Service log messages in the Log [syslog] table.

    Washington DC

    No updates for this release.

    Xanadu

    Monitor topics in multiple cluster sets
    View messages from multiple cluster sets by selecting a service group in the Hermes Topic Inspector module.
    Test connectivity to multiple cluster sets
    Verify that your instance can send messages to and receive messages from multiple cluster sets by selecting a service group in the Hermes Diagnostics module.

    Removed

    Between your current release family and Xanadu, some Hermes Messaging Service features or functionality were removed.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Deprecations

    Between your current release family and Xanadu, some Hermes Messaging Service features or functionality were deprecated.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Activation information

    Review information on how to activate Hermes Messaging Service.

    Release Release notes

    Vancouver

    The Hermes Messaging Service is available with activation of the ServiceNow Stream Connect plugins (com.glide.hub.flow_trigger.kafka or com.glide.hub.action_step.kafka) or installation of the Log Export Service application. For details, see Hermes Messaging Service activation.

    Washington DC

    Hermes Messaging Service is a ServiceNow AI Platform feature that is available with activation of the ServiceNow Stream Connect plugins (com.glide.hub.flow_trigger.kafka or com.glide.hub.action_step.kafka) or installation of the Log Export Service application. For details, seeHermes Messaging Service activation.

    Xanadu

    Hermes Messaging Service is a ServiceNow AI Platform feature that is available with activation of the ServiceNow Stream Connect Installer (com.glide.hub.stream_connect.installer) plugin or installation of the Log Export Service application. For details, see Hermes Messaging Service activation.

    Additional requirements

    If any additional requirements were introduced or changed for Hermes Messaging Service we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Hermes Messaging Service we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Hermes Messaging Service, such as specific requirements or compliance levels.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Localization information

    If there are specific localization considerations for Hermes Messaging Service we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Hermes Messaging Service we have noted them here.

    Release Release notes

    Vancouver

    • Publish events from your ServiceNow instance to your Apache Kafka environment and consume high volumes of Apache Kafka events from your external systems with low latency.
    • Effectively process spikes and bursts in message volume from external systems to minimize performance impacts on your instance.
    • Manage the health and performance of message delivery using Hermes diagnostic tools.

    See Hermes Messaging Service for more information.

    Washington DC

    • Publish events from your ServiceNow instance to your Apache Kafka environment and consume high volumes of Apache Kafka events from your external systems with low latency.
    • Effectively process spikes and bursts in message volume from external systems to minimize performance impacts on your instance.
    • Manage the health and performance of message delivery using Hermes diagnostic tools.

    See Hermes Messaging Service for more information.

    Xanadu

    • Publish events from your ServiceNow instance to your Apache Kafka environment and consume high volumes of Apache Kafka events from your external systems with low latency.
    • Effectively process spikes and bursts in message volume from external systems to minimize performance impacts on your instance.
    • Manage the health and performance of message delivery using Hermes diagnostic tools.

    See Hermes Messaging Service for more information.