Combined Industrial Process Manager release notes for upgrades from Vancouver to Xanadu

  • Release version: Yokohama
  • Updated January 30, 2026
  • 12 minutes to read

    • Consolidated page of all release notes for Industrial Process Manager from Vancouver to Xanadu.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Industrial Process Manager release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Xanadu.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Industrial Process Manager to Xanadu

    Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Vancouver

    If you use the ISA Service Graph Connector that's packaged with the Manufacturing Process Manager and are upgrading to the Industrial Process Manager, ensure that any new ISA equipment model entities have a unique name field.

    Washington DC
    The Industrial Process Manager application now has a dependency with the Operational Technology Service Management applications, which include Operational Technology Incident Management and Operational Technology Change Management. To install Industrial Process Manager on your instance, one of the following SKUs is required:
    • Operational Technology Visibility SKU
    • Operational Technology Service Management SKU
    • Any custom SKU that entitles Industrial Process Manager

    Xanadu
    The Industrial Process Manager application now has a dependency with the Operational Technology Service Management applications, which include Operational Technology Incident Management and Operational Technology Change Management. To install Industrial Process Manager on your instance, one of the following SKUs is required:
    • Operational Technology Visibility SKU
    • Operational Technology Service Management SKU
    • Any custom SKU that entitles Industrial Process Manager

    New features

    Between your current release family and Xanadu, new features were introduced for Industrial Process Manager.

    Release Release notes

    Vancouver
    Modifying the parent of an equipment model entity
    Update the parent in one or more equipment model entity records after creating an equipment model entity.
    Additional AMAZING roles to access and edit OT subnet-mapping records
    Control which users have access to and can edit OT subnet-mapping records by assigning the Amazing Reader (sn_ot_amazing_read), Amazing Writer (sn_ot_amazing_write), and Amazing Admin (sn_ot_amazing_admin) roles.
    Automatically assigns all OT control modules to equipment model entities based on the Owns::Owned by relationship (sn_otsm.subnet_mapping.auto_assign_ot_control_modules) system property
    Enable automatic assignments of OT control modules to equipment model entities based on the owns::owned by relationship the OT control module has with an OT control system (or extended class) device.
    User Criteria security model
    Create and assign user criteria to control the view and edit the user access to your sites and equipment model entities with the new User Criteria security model. If you want to migrate from the site user configuration to the User Criteria security model, the ISAEntitySiteUser script was updated to query the ISA User Criteria table and calls the User Criteria API for all existing public APIs.
    Note:
    If your ISA Equipment Model application version is prior to 1.0.12, you can still use the site user configuration available for the ISA Equipment Model.

    Washington DC
    Add OT devices to an equipment model entity by IP address
    When you manually add OT devices to the Mapped OT Devices related list in the Equipment Model Manager on the Industrial Workspace, you can add an OT device by its IP address.
    Update the entity name or parent of an equipment model entity
    Update the Entity name or Parent fields in an equipment model entity record as needed to help keep your equipment model information up to date.
    Modifying the parent of an equipment model entity
    Update the parent in one or more equipment model entity records after creating an equipment model entity.
    Additional AMAZING roles to access and edit OT subnet-mapping records
    Control which users have access to and can edit OT subnet-mapping records by assigning the Amazing Reader (sn_ot_amazing_read), Amazing Writer (sn_ot_amazing_write), and Amazing Admin (sn_ot_amazing_admin) roles.
    Automatically assigns all OT control modules to equipment model entities based on the Owns::Owned by relationship (sn_otsm.subnet_mapping.auto_assign_ot_control_modules) system property
    Enable automatic assignments of OT control modules to equipment model entities based on the owns::owned by relationship the OT control module has with an OT control system (or extended class) device.
    User Criteria security model
    Create and assign user criteria to control the view and edit the user access to your sites and equipment model entities with the new User Criteria security model. If you want to migrate from the site user configuration to the User Criteria security model, the ISAEntitySiteUser script was updated to query the ISA User Criteria table and calls the User Criteria API for all existing public APIs.
    Note:
    If your ISA Equipment Model application version is prior to 1.0.12, you can still use the site user configuration available for the ISA Equipment Model.

    Xanadu
    Capture the mapped equipment model entity for your OT devices
    Organize your OT device data efficiently by adding the primary equipment model entity for your OT devices. You can also automatically update the primary equipment model entity for your existing devices.
    Use the Unified Map experience in the Industrial Workspace
    View the relationships between OT devices and other CIs with the Unified Map experience. You can also view related items, such as OT incidents and change requests.
    Map discovery detected devices using the Automated Mapping Across Zone-based IP Network Groups (AMAZING) feature
    Map Discovery detected devices that have an IP address on their Network Adapter record using the AMAZING feature.
    Add OT devices to an equipment model entity by IP address
    When you manually add OT devices to the Mapped OT Devices related list in the Equipment Model Manager on the Industrial Workspace, you can add an OT device by its IP address.
    Update entity name or parent entity
    Update the Entity name or Parent fields in an equipment model entity record as needed to help keep your equipment model information up to date.

    Changes

    Between your current release family and Xanadu, some changes were made to existing Industrial Process Manager features.

    Release Release notes

    Vancouver
    Industrial Workspace
    The Manufacturing Workspace was renamed to the Industrial Workspace.
    Industrial Workspace Admin
    The Manufacturing menu item was renamed to Industrial Workspace Admin on the Platform.
    ISA admin permissions update
    The ISA admin can assign a template to any site at any time, regardless of whether a template has already been assigned.
    Improved ISA import from Excel
    The ISA equipment model entity import (SG-Equipment Model Import Using Spreadsheet) was improved with the following updates:
    • ISA equipment model entities from different sites are imported via the ISA Service Graph Connector in a single pass.
    • The ISA equipment model entity import no longer requires a reference to the parent entity. The Entity ID and Parent ID fields were removed from the Excel template to avoid unintentionally merging records.
    • The ISA Service Graph Connector supports multiple equipment model entities with the same name as long as the Path value is unique.
    • Existing Equipment Model Templates can be added at the same time that equipment model entities are imported.
    • The attachment on the Equipment Model Import Data Source was renamed to "Import Equipment Model - Data Source - v2.xlsx."
    IP Address column
    The IP Address column was removed from the default view of the OT Assets related list. You can add it back using the List Actions icon.
    Read-only protection policy for the ISAEquipmentModelConstants script include
    The read-only protection policy for the ISAEquipmentModelConstants script include was removed, so the script include is now accessible.
    Note:
    Don’t include a hyphen in the allowed short code characters. Hyphens interfere with the path values.
    Manage the Equipment Model section in the Industrial Process Manager Guided Setup
    The Manage the equipment model section of the Industrial Process Manager Guided Setup has the following new enhancements:
    • The Assign Users task was removed.
    • The Create User Criteria for Site Users task was added.
    • The Assign Site Users - Can Read task was added.
    • The Assign Site Users - Can Edit task was added.

    Washington DC
    Manage the Equipment Model section in the Industrial Process Manager Guided Setup
    The Manage the equipment model section of the Industrial Process Manager Guided Setup has the following new enhancements:
    • The Assign Users task was removed.
    • The Create User Criteria for Site Users task was added.
    • The Assign Site Users - Can Read task was added.
    • The Assign Site Users - Can Edit task was added.
    ISA Equipment Model enhancements
    When you upgrade to version 1.0.12 of the ISA Equipment Model, the migration from site user access to user criteria and groups begins automatically and the following changes are made:
    • Improved site level access control to that uses user criteria to define read or write level user access to equipment model entity sites. With the additional assignment of OT viewer (cmdb_ot_viewer) or OT Editor (cmdb_ot_editor) roles, you can also have view or edit access to OT devices in the sites assigned accordingly.
    • When you upgrade to version 1.0.12 of ISA Equipment Model, existing site user records are migrated to an improved access control model using user criteria to preserve the same access permissions. For each site with ISA Entity Site User records, the following changes occur.
      • For users with viewer access:
        • A new user criteria record is created and named Read User Criteria for <site name> Site [System Generated]
        • A new user group with all site users from this site is created and named Read Group for <site name> Site [System Generated]
        • A new record in the new Equipment Model Entity View Access table (isa_entity_m2m_user_criteria_can_view) is created with the new user criteria and user group.
      • For users with editor access:
        • A new user criteria record is created and named Edit User Criteria for <site name> Site [System Generated]
        • A new user group with all site users from this site is created and named Edit Group for <site name> Site [System Generated]
        • A new record in the new Equipment Model Entity Edit Access table (isa_entity_m2m_user_criteria_can_edit) is created with the new user criteria and user group.
    • The Site User application menu and Site Users related list on the Equipment Model Entity record for a site is removed.
    • All site user (isa_entity_site_user) records are set to inactive.
    • The Site User – Can Read and Site User – Can Edit application menu items are added to the ServiceNow AI Platform.
    • The Can Read Equipment Models and Can Edit Equipment Models related lists are added to the Equipment Model Entity record for a site.

    Xanadu

    		 No updates for this release.

    Removed

    Between your current release family and Xanadu, some Industrial Process Manager features or functionality were removed.

    Release Release notes

    Vancouver
    • The Site Users menu item that contained the ISA Entity Site Users [isa_entity_site_user] table was removed from the Equipment Model - ISA module on the ServiceNow AI Platform.

    Washington DC
    • The Site Users menu item that contained the ISA Entity Site Users [isa_entity_site_user] table was removed from the Equipment Model - ISA module on the ServiceNow AI Platform.

    Xanadu

    		 No updates for this release.

    Deprecations

    Between your current release family and Xanadu, some Industrial Process Manager features or functionality were deprecated.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    		 No updates for this release.

    Activation information

    Review information on how to activate Industrial Process Manager.

    Release Release notes

    Vancouver

    Install Industrial Process Manager by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Washington DC
    Install Industrial Process Manager by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
    Note:
    Industrial Process Manager is automatically installed with Operational Technology Incident Management and Operational Technology Change Management.

    Xanadu
    Install Industrial Process Manager by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
    Note:
    Industrial Process Manager is automatically installed with Operational Technology Incident Management and Operational Technology Change Management.

    Additional requirements

    If any additional requirements were introduced or changed for Industrial Process Manager we have noted them here.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Industrial Process Manager we have noted them here.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Industrial Process Manager, such as specific requirements or compliance levels.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Industrial Process Manager we have noted them here.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Industrial Process Manager we have noted them here.

    Release Release notes

    Vancouver
    • Experience a simpler and improved International Society of Automation (ISA) equipment model entity import from Microsoft Excel.
    • Modify the parent of one or more equipment model entities after the equipment model entity record is created.
    • Use the new Automated Mapping Across Zone-based IP Network Groups (AMAZING) roles to control who has access to and can edit OT subnet-mapping records.
    • Control the view and edit the access to your sites and equipment model entities by using the new User Criteria security model.
    See Manufacturing Process Manager for more information.
    Note:
    The Manufacturing Process Manager was renamed to the Industrial Process Manager.

    Washington DC
    • Add Operational Technology (OT) devices to an equipment model entity by using the IP address.
    • Change the Entity name and Parent fields of an equipment model entity to keep your equipment model entity information up to date after you create it.
    • Modify the parent of one or more equipment model entities after the equipment model entity record is created.
    • Use the new Automated Mapping Across Zone-based IP Network Groups (AMAZING) roles to control who has access to and can edit OT subnet-mapping records.
    • Control the view and edit the access to your sites and equipment model entities by using the new User Criteria security model.

    See Manufacturing Process Manager for more information.

    Xanadu
    • Organize your Operational Technology (OT) device data by capturing the mapped equipment model entity for an OT device.
    • View the relationships between devices and other configuration items (CIs) with the Unified Map experience in the Industrial Workspace.
    • Add Operational Technology (OT) devices to an equipment model entity by using the IP address.
    • Change the Entity name and Parent fields of an equipment model entity to keep your equipment model entity information up to date after you create it.

    See Manufacturing Process Manager for more information.