Combined ITOM Cloud Accelerate release notes for upgrades from Vancouver to Xanadu

How to use this page

To help you prepare for your upgrade, we have combined the cross-family ITOM Cloud Accelerate release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Xanadu.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading ITOM Cloud Accelerate to Xanadu

Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

New features

Between your current release family and Xanadu, new features were introduced for ITOM Cloud Accelerate.


Release	Release notes
Vancouver	Guided Setup Use Guided Setup to step through the initial configuration of Cloud Services Catalog. The process tracks what you have completed, so that you can stop and start again where you left off. Out of Box Catalogs Use the various Out Of Box Catalogs for Cloud Service requests and automation from Cloud Services. In addition, you can publish your own catalog items for all supported cloud providers. You can also publish legacy and custom catalog items from CPG to Employee Center: AWS Out Of Box Catalogs Azure Out Of Box Catalogs Cloud Services Request process Use the Request processes and pages for ordering Cloud Services. Stacks Management Use the My Stacks management page for viewing and operating on stacks. Resources Management Use the My Resources management page for viewing and operating on resources. Integrations Use Azure DevOps CICD Pipeline Integration or Ansible Integration. Cloud Setup Use Microsoft Azure or AWS for your Cloud Setup.
Washington DC	Cloud Services CatalogCloud Services Catalog (CSC) Guided Setup Use CSC Guided Setup to step through the initial configuration of Cloud Services Catalog. The process tracks what you have completed, so that you can stop and start again where you left off. Cloud Services CatalogCloud Services Catalog app features Out of Box Catalogs: Order a variety of AWS, Microsoft Azure or Google Cloud Platform Out Of Box cloud resources directly from the Employee Center, including Linux/Windows VMs, load balancers, firewalls, Microsoft Azure functions, scalable web servers, DynamoDB databases, and S3 storage buckets. Use these Out Of Box Catalogs for Cloud Service requests and automation from Cloud Services. In addition, you can publish your own catalog items for all supported cloud providers. You can also publish legacy and custom catalog items from Cloud Provisioning and Governance to Employee Center. For more information, see Set up Amazon Web Services on Cloud Services Catalog, Set up Microsoft Azure Cloud on Cloud Services Catalog and Setting up Google Cloud Platform on Cloud Services Catalog. Domain separation: Use the domain separation feature, now supported in the Cloud Services Catalog application, to manage multiple domains securely and seamlessly. CSC Cloud Services request process: Use the Request processes and pages for ordering Cloud Services. Stacks management: Manage deployed cloud resources through intuitive categorization, sorting, and status filtering options on the My Stacks management page. Resources management: Discover and interact with resources, empowering ownership and management through designated operators on the My Resources management page. Integrations: Use Azure DevOps CICD Pipeline Integration or Ansible Integration. Cloud setup: Use Microsoft Azure, AWS or Google Cloud Platform for your Cloud setup.
Xanadu	No updates for this release.

Changes

Between your current release family and Xanadu, some changes were made to existing ITOM Cloud Accelerate features.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	Enhanced Cloud Service Catalog Improved hierarchical structure of multiple repositories with the support of Terraform Connector IaC discovery capabilities. Support for integration of Google Cloud Platform with Terraform Open Source.
Xanadu	Enhanced Cloud Services Catalog Cloud Services Catalog experience Improved the hierarchical structure of multiple repositories with the support of Terraform Connector IaC discovery capabilities. Support for integration of Google Cloud Platform (GCP) with Terraform Open Source.

Removed

Between your current release family and Xanadu, some ITOM Cloud Accelerate features or functionality were removed.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Deprecations

Between your current release family and Xanadu, some ITOM Cloud Accelerate features or functionality were deprecated.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Activation information

Review information on how to activate ITOM Cloud Accelerate.


Release	Release notes
Vancouver	The Cloud Service Catalog application is available with ITOM Cloud Accelerate entitlements. The ITOM Cloud Accelerate features are available as separate applications in the Cloud Accelerate store. You must have ServiceNow Employee Center as a prerequisite to launch and use the Cloud Services Catalog application. Note: You don't need to procure Cloud Provisioning and Governance separately because it’s already included as a part of ITOM entitlements. For details, see Cloud Provisioning and Governance Application. Install the ITOM Cloud Accelerate features by requesting them from the ServiceNow store. To use the ITOM Cloud Accelerate features, you must have a valid Cloud Accelerate entitlement. Contact your ServiceNow sales representative to procure the Cloud Accelerate entitlement. Licenses Migration: If you have exchangeable Cloud Optimization licenses, contact your ServiceNow accounts representative to migrate your licenses to ITOM Cloud Accelerate without charge.
Washington DC	The ITOM Cloud Accelerate features are available as an application at Cloud Accelerate, on the ServiceNow Store. Contact your ServiceNow sales representative to procure the ITOM Cloud Accelerate entitlement. The Cloud Service Catalog application is available with the ITOM Cloud Accelerate entitlements. Alternatively, you can install it by requesting them from https://store.servicenow.com/sn_appstore_store.do#!/store/application/bc3429fc24e02910f877b722d6bbdcaf. You must have ServiceNow Employee Center as a prerequisite to launch and use the Cloud Service Catalog application. Note: Cloud Provisioning and Governance is already included as a part of ITOM entitlements so you don't need to procure it separately. For details, see Request the Cloud Provisioning and Governance application. Note: License migration: If you have exchangeable Cloud Optimization licenses, contact your ServiceNow account representative to migrate your licenses to ITOM Cloud Accelerate without charge.
Xanadu	The ITOM Cloud Accelerate features are available as an application with the activation of the Cloud Accelerate plugin, which requires a Cloud Governance subscription. Contact your ServiceNow sales representative to procure the ITOM Cloud Accelerate entitlement. The https://servicenow.com/docs/bundle/xanadu-it-operations-management/page/product/cloud-services-catalog/concept/csc-home.html application is available with the ITOM Cloud Accelerate entitlements. Alternatively, you can install it by requesting them from https://store.servicenow.com/sn_appstore_store.do#!/store/application/bc3429fc24e02910f877b722d6bbdcaf. You must have Employee Center as a prerequisite to launch and use the Cloud Service Catalog application.

Additional requirements

If any additional requirements were introduced or changed for ITOM Cloud Accelerate we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for ITOM Cloud Accelerate we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Accessibility information

Review details on accessibility information for ITOM Cloud Accelerate, such as specific requirements or compliance levels.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Localization information

If there are specific localization considerations for ITOM Cloud Accelerate we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Highlight information

If there are specific highlight considerations for ITOM Cloud Accelerate we have noted them here.


Release	Release notes
Vancouver	ITOM Cloud Governance is re-branded as ITOM Cloud Accelerate to accommodate all the ServiceNow cloud governance evaluation applications. Experience ServiceNow Cloud Services Catalog so that you can access and manage your cloud resources and publish your cloud offerings to a catalog. Explore the new and improved Request console to control the life cycle and usage of your resources.
Washington DC	ITOM Cloud Governance has been rebranded as ITOM Cloud Accelerate to accommodate all of the ServiceNow cloud governance evaluation applications. Access and manage your cloud resources and publish your cloud offerings to a catalog through the Cloud Services Catalog application. Leverage additional Out Of Box catalog items with Google Cloud Platform Utilize the multiple repositories structure with Terraform app and IaC Discovery. Control the life cycle and usage of your resources through the improved Request console. See Cloud Governance for more information.
Xanadu	Leverage additional Out Of Box catalog items with Google Cloud Platform (GCP). Use the multiple repositories structure with the Terraform app and Infrastructure as Code (IaC) Discovery. Access and manage your cloud resources and publish your cloud offerings to a catalog by using the added features in the ServiceNow Cloud Services Catalog user interface. See ITOM Cloud Accelerate for more information.