Combined Manufacturing Commercial Operations release notes for upgrades from Vancouver to Xanadu

  • Release version: Yokohama
  • Updated January 30, 2026
  • 4 minutes to read
  • Consolidated page of all release notes for Manufacturing Commercial Operations from Vancouver to Xanadu.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Manufacturing Commercial Operations release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Xanadu.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Manufacturing Commercial Operations to Xanadu

    Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    New features

    Between your current release family and Xanadu, new features were introduced for Manufacturing Commercial Operations.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    Automate the order exceptions management process with Manufacturing Commercial Operations Exception and Dispute Management

    Streamline operational tasks by using the order exceptions case type. Enable greater visibility and traceability into cases and order exceptions by capturing all the change requests for orders and order line items in a consolidated case with case lines. Manage and track the progress by creating case tasks for other team members or assign case lines to other agents.

    Create a sales contract from customer-approved quotes with integration with CM Pro

    Automate the process of creating contracts from customer-approved quotes, improve data accuracy, and streamline dispute resolution by allocating responsibilities between parties.

    Changes

    Between your current release family and Xanadu, some changes were made to existing Manufacturing Commercial Operations features.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Removed

    Between your current release family and Xanadu, some Manufacturing Commercial Operations features or functionality were removed.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Deprecations

    Between your current release family and Xanadu, some Manufacturing Commercial Operations features or functionality were deprecated.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Activation information

    Review information on how to activate Manufacturing Commercial Operations.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    Install Manufacturing applications by requesting them from the ServiceNow Store. For details on installing the applications, see Configuring Manufacturing Commercial Operations. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for Manufacturing Commercial Operations we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Manufacturing Commercial Operations we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Manufacturing Commercial Operations, such as specific requirements or compliance levels.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Localization information

    If there are specific localization considerations for Manufacturing Commercial Operations we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Manufacturing Commercial Operations we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    • Capture change requests for orders and order line items with Order Exceptions Case Management for Manufacturing Commercial Operations. Manage and track the progress by creating case tasks for other team members or assign case lines to other agents effectively.

    • Enable manufacturers, customers, suppliers, channels, and partners to connect and track services directly between instances without configuring and maintaining custom integrations. for Manufacturing Commercial Operations was enhanced and updated in the Xanadu release.
    • Enable for Manufacturing Commercial Operations to help with the following tasks:
      • Enables manufacturers to adopt new features, publish product offerings, and provide uninterrupted service to their customers who haven’t upgraded.
      • Assesses entitlements for compatibility before synchronizing them to customers, suppliers, channels, and partners.
      • Supports automated synchronization of configuration data between manufacturers and customer instances. Enables customers, suppliers, channels, and partners to run specific processes before synchronizing tasks with their manufacturers.

    See Exploring Manufacturing Commercial Operations for more information.