Combined Natural Language Query release notes for upgrades from Vancouver to Xanadu

Consolidated page of all release notes for Natural Language Query from Vancouver to Xanadu.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Natural Language Query release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Xanadu.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Natural Language Query to Xanadu

Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

New features

Between your current release family and Xanadu, new features were introduced for Natural Language Query.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	NLQ in global search With the Washington DC release, Natural Language Query can be integrated into global search for English-language searches. To take advantage of this feature, global search must be configured to use AI Search as the search engine, with NLQ Genius Results. Now LLM fallback NLQ has an included Now LLM fallback in all locations where NLQ can be used. The Now LLM is a secondary method of interpreting queries, used when the initial rules-based method fails. This enhancement helps improve the NLQ query success rate. English is the only supported language for the fallback feature. Output Source in NLQ logs NLQ logs contain the Output Source field to indicate how the results were generated. For more information, see View NLQ logs.
Xanadu	No updates for this release.

Changes

Between your current release family and Xanadu, some changes were made to existing Natural Language Query features.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Removed

Between your current release family and Xanadu, some Natural Language Query features or functionality were removed.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Deprecations

Between your current release family and Xanadu, some Natural Language Query features or functionality were deprecated.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Activation information

Review information on how to activate Natural Language Query.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	Natural Language Query is a ServiceNow AI Platform feature that is active by default.
Xanadu	No updates for this release.

Additional requirements

If any additional requirements were introduced or changed for Natural Language Query we have noted them here.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Natural Language Query we have noted them here.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Accessibility information

Review details on accessibility information for Natural Language Query, such as specific requirements or compliance levels.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Localization information

If there are specific localization considerations for Natural Language Query we have noted them here.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Highlight information

If there are specific highlight considerations for Natural Language Query we have noted them here.

Release	Release notes
Vancouver	No updates for this release.
Washington DC	Integrate Natural Language Query into global search for English-language searches. Use the included Now LLM fallback for failed queries. In the NLQ logs, track how the query results were generated. See Natural Language Query for more information.
Xanadu	No updates for this release.