Combined Notifications release notes for upgrades from Vancouver to Xanadu

  • Release version: Yokohama
  • Updated January 30, 2026
  • 4 minutes to read
  • Consolidated page of all release notes for Notifications from Vancouver to Xanadu.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Notifications release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Xanadu.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Notifications to Xanadu

    Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    New features

    Between your current release family and Xanadu, new features were introduced for Notifications.

    Release Release notes

    Vancouver

    HTTP v1 authentication support for Android apps
    Configure push notifications for Android-branded apps using HTTP v1 authentication.

    Washington DC

    Support for client credential flow in SMTP account
    Configure SMTP account for outbound email in ServiceNow instance using client credential flow.
    Email bounce management
    Link actions to content dynamically in provider notifications actionable content creation by using event params with the existing static actions.

    Xanadu

    Sensitive data redaction
    Redact sensitive data for inbound emails.
    International characters support
    Support added for International characters in the email addresses.

    Changes

    Between your current release family and Xanadu, some changes were made to existing Notifications features.

    Release Release notes

    Vancouver

    Forward email with attachments
    Include attachments from emails while replying or forwarding emails by selecting the Include attachment from email option in the Email Client Template.
    ACL roles on email client templates
    • Users with the email_composer role are able to read email client templates.
    • Added the email_client_template_write role.
    • Added write privileges for users with the email_client_admin role.

    Washington DC

    Dynamic actions linking for provider notifications
    Link actions to content dynamically by using event params and the existing static actions in provider notifications actionable content creation.
    Mandatory Category field in provider notifications
    The category field for provider notifications is a required field.

    Xanadu

    New search and category filter in notification preferences
    Notification preferences now include the ability to search within custom notifications and filter by category in system notifications.
    Email unsubscribe
    Unsubscribe from emails using the unsubscribe capability in the email header.
    Language preferences
    Honor sys_user language preferences set by users for email translations.

    Removed

    Between your current release family and Xanadu, some Notifications features or functionality were removed.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Deprecations

    Between your current release family and Xanadu, some Notifications features or functionality were deprecated.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Activation information

    Review information on how to activate Notifications.

    Release Release notes

    Vancouver

    Notifications is a ServiceNow AI Platform feature that is active by default.

    Washington DC

    Notifications is a ServiceNow AI Platform feature that is active by default.

    Xanadu

    Notifications is a ServiceNow AI Platform feature that is active by default.

    Additional requirements

    If any additional requirements were introduced or changed for Notifications we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Notifications we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Notifications, such as specific requirements or compliance levels.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    Screen reader support has been extended to the aria labels in the notification preferences and the advanced preferences. The support provides an explanation for button actions, such as the toggle button.

    Localization information

    If there are specific localization considerations for Notifications we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Notifications we have noted them here.

    Release Release notes

    Vancouver

    • Secure mobile notifications with HTTP v1 authentication support for Android-based push applications.
    • Improve productivity and the user experience for configurable workspaces by including attachments from emails while replying or forwarding emails.
    • As a Workspace user, search and apply email client templates while composing emails.
    • Assign the email_client_template_write role for write access to email client templates.

    See Notifications for more information.

    Washington DC

    • Limit sending emails to IDs that are known to generate bounces according to RFC3463 and enable the admins to control blocked ids.
    • Configure SMTP (Simple Mail Transfer Protocol) email account for outbound emails using client credential flow.
    • Limit sending emails to IDs that are known to generate bounces according to RFC3463.

    See Notifications for more information.

    Xanadu

    • Redact sensitive data from customer-initiated inbound emails.
    • Support for international characters in the email addresses.
    • Filter by category in system notifications and search for custom notifications.
    • Optimize SMTP sender job to enhance outbound email delivery.
    • Modify email retry logic for a better delivery experience according to RFC 5321.

    See Notifications for more information.