Combined Now Assist for Hardware Asset Management (HAM) release notes for upgrades from Vancouver to Xanadu

  • Release version: Yokohama
  • Updated January 30, 2026
  • 3 minutes to read

    • Consolidated page of all release notes for Now Assist for Hardware Asset Management (HAM) from Vancouver to Xanadu.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Now Assist for Hardware Asset Management (HAM) release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Xanadu.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Now Assist for Hardware Asset Management (HAM) to Xanadu

    Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu
    Only users with the procurement_user role can access the Help manage hardware asset requests agentic workflow including the following AI agents:
    • Hardware asset management sourcing AI agent
    • Transfer order creation AI agent
    • Purchase order creation AI agent

    New features

    Between your current release family and Xanadu, new features were introduced for Now Assist for Hardware Asset Management (HAM).

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    Xanadu Patch 10

    Changes

    Between your current release family and Xanadu, some changes were made to existing Now Assist for Hardware Asset Management (HAM) features.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    		 No updates for this release.

    Removed

    Between your current release family and Xanadu, some Now Assist for Hardware Asset Management (HAM) features or functionality were removed.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    		 No updates for this release.

    Deprecations

    Between your current release family and Xanadu, some Now Assist for Hardware Asset Management (HAM) features or functionality were deprecated.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    		 No updates for this release.

    Activation information

    Review information on how to activate Now Assist for Hardware Asset Management (HAM).

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu
    Install Now Assist for Hardware Asset Management (HAM) by requesting it from the ServiceNow Store.
    Note:
    To take full advantage of the Now Assist for HAM features, you should upgrade to Xanadu Patch 10 and install the Now Assist for Hardware Asset Management (HAM) store application.
    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for Now Assist for Hardware Asset Management (HAM) we have noted them here.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    The Now Assist for Hardware Asset Management (HAM) application requires the Hardware Asset Management Pro plus license.

    Browser requirements

    If any specific browser requirements were introduced or changed for Now Assist for Hardware Asset Management (HAM) we have noted them here.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Now Assist for Hardware Asset Management (HAM), such as specific requirements or compliance levels.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Now Assist for Hardware Asset Management (HAM) we have noted them here.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Now Assist for Hardware Asset Management (HAM) we have noted them here.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    Xanadu Patch 10 - Configure Access Control Lists (ACLs) for AI Agents and agentic workflows.

    Xanadu Patch 9 - Automate and streamline your hardware asset request process by using an agentic workflow.

    See Now Assist for Hardware Asset Management (HAM) for more information.