Combined Platform Analytics experience release notes for upgrades from Vancouver to Xanadu

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Platform Analytics experience release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Xanadu.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Platform Analytics experience to Xanadu

Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	New customers: The Platform Analytics experience is automatically available on the ServiceNow AI Platform. It offers an intuitive interface to help you better understand and utilize your data. Upgrading customers: If you are currently using Core UI responsive dashboards, you will continue to have access without any disruption. Consider transitioning to the Platform Analytics experience to take full advantage of the new capabilities.

New features

Between your current release family and Xanadu, new features were introduced for Platform Analytics experience.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	Create a Process Mining project from dashboard insights With a single click, create a Process Mining project from the list of suggestions in the Insights panel on a dashboard. Suggestions are available when an issue is identified that might be improved through Process Mining. Control data source availability by role Restrict the ability to create data visualizations for a data source to roles that you specify.

Changes

Between your current release family and Xanadu, some changes were made to existing Platform Analytics experience features.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	Analysis cache for indicators on data visualizations You can now cache indicator data as well as table data. Prefetching cached data Cached data with an expiration time of 8 hours or more is refreshed automatically within the 30 minutes before it would expire. You therefore don't have to wait for the dashboard or visualization to load new data the first time you view it for the day. Unloading Platform Analytics dashboards to update sets simplified Unload Platform Analytics inline dashboards to update sets with one click. Migration improvements Migration to the Platform Analytics Experience has added full migration of the following items in the Xanadu release: V1 Pivot reports and pivot reports with multiple columns Indicator scorecards with custom order and label names Top X elements for Performance Analytics widgets for time series breakdowns Custom URL on-click behavior Act as filter capability Unconfigured reports, Performance Analytics widgets, and interactive filters: These objects are migrated to empty data visualizations and filter elements. Cascading filters Dashboard background colors Chart interactions: drilling down from chart to chart Migration Center Improvements If you have migrated in an earlier version, previously unsupported visualizations are migrated on upgrade. Improved migration log UX. Platform Analytics creation rights for specific scoped apps Using the ServiceNow AI Platform delegated development capability, a non-admin user can get the rights to create Platform Analytics objects for a specific scoped app. Insights card grouping When multiple insights of the same type are generated, they are aggregated into a single card. Trend and target or threshold insights are also shown on a single card. Insight notifications in data visualizations If an insight is generated regarding the data source used in a data visualization, an alert appears in that visualization. This feature applies to data visualizations on both an in-line dashboard with insights activated and a UI Builder page. Project does not need to be specified for process mining insights If you have process mining insights activated, you no longer have to specify per dashboard which process mining projects to check for insights. All relevant projects are checked automatically. Insight notifications in data visualizations If an insight is generated regarding the data source used in a data visualization, an alert appears in that visualization. This feature applies both to data visualizations on an in-line dashboard with insights activated and to individual data visualizations on a UI Builder page. Auto sizing of single score visualizations The new Auto size option for single score visualizations fits the visualization dynamically into the available space, depending on targets or other information displayed in it. Global filters apply to advanced dashboards When opened, advanced dashboards are automatically filtered by the values of the global filter passed from the source page. Saved data visualization on dashboard can be unlinked from library If you have a shared data visualization on a dashboard that you can edit, you can unlink the local copy on the dashboard from the library and edit it without special roles and without impacting other dashboards. Simple list follows filters A simple list on a dashboard can follow filters on that dashboard. You can also add borders to a simple list.

Removed

Between your current release family and Xanadu, some Platform Analytics experience features or functionality were removed.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Deprecations

Between your current release family and Xanadu, some Platform Analytics experience features or functionality were deprecated.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	Reporting is not available on new instances. Use Platform Analytics data visualizations with table data sources instead. Users with admin and report_admin roles will still be able to use Reporting for Service Portal. Performance Analytics widgets are not available for new customers. Use Platform Analytics data visualizations with indicator data sources instead. Users with the admin and pa_admin roles will still be able to use Performance Analytics widgets for Service Portal. Responsive dashboards are not available for new customers. Create dashboards in Platform Analytics instead. Interactive filters are not available for new customers. Create filters in Platform Analytics instead. The Analytics Hub is not available for new customers. Use KPI Details instead. For new customers, interactive analysis is available only for Core UI lists. In-form analytics are deprecated on new instances and after migrating to Platform Analytics. The feature does not apply to Platform Analytics artifacts. The Performance Analytics admin console is deprecated on new instances and after migrating to Platform Analytics. The feature does not apply to Platform Analytics artifacts. Dependency assessment is deprecated on new instances and after migrating to Platform Analytics. The feature does not apply to Platform Analytics artifacts.

Activation information

Review information on how to activate Platform Analytics experience.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	Platform Analytics is a ServiceNow AI Platform feature that is active by default. Some data sources, such as indicators, may require a subscription.

Additional requirements

If any additional requirements were introduced or changed for Platform Analytics experience we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Platform Analytics experience we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Accessibility information

Review details on accessibility information for Platform Analytics experience, such as specific requirements or compliance levels.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	Reflow is supported for low-vision users. The following changes were made to provide this support: The view mode of the Platform Analytics dashboard editor and the Visualization designer support reflow. All charts: At 400% zoom, if the legend is originally in any position other than the top or the bottom, it is moved to the bottom. Bubble chart: XY zoom is enabled by default during reflow at 400% zoom. Donut and pie charts: Range labels are shown as legends by default at 400% zoom. Gauge chart: Range labels can be shown as a legend instead. At 400% zoom, this option is enabled automatically. GeoMap: Zoom controls are persistent during reflow at 200%+ zoom. Pivot Table: Row headers and footers and the first column unfreeze by default during reflow at 400% zoom. Time Series and bar charts: New configuration option to show the specific data point in the tooltip instead of all data points. A single data point is shown by default during reflow at 400% zoom. Also, these charts do not show points with no data. Date filters: During reflow, the date picker is not available in the configuration panel. Instead, you can select the start and end date and time from the Select a date range menu. Also, all components are stacked vertically. Multi-select filters: Checkbox groups with a horizontal layout reflow to a vertical layout when zoomed. True/false filters: Popovers and the Clear, Cancel, and Apply buttons are removed during reflow at 400% zoom. Other accessibility changes include: Data tables can be shown for all relevant visualizations, to aid screen readers. These data tables break down the proportion of values by percentage. All charts: The “More options” menu now includes the chart title. Indicator Scorecard: Keyboard navigation to expand and collapse rows and speech output are now supported.

Localization information

If there are specific localization considerations for Platform Analytics experience we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Highlight information

If there are specific highlight considerations for Platform Analytics experience we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	Modernize and simplify the consumption of analytics by activating the Platform Analytics experience. Surface meaningful insights from your analytics data to empower the direct decision making of viewers. See Platform Analytics experience for more information.