Combined Skills Intelligence release notes for upgrades from Vancouver to Xanadu

  • Release version: Yokohama
  • Updated January 30, 2026
  • 6 minutes to read
  • Consolidated page of all release notes for Skills Intelligence from Vancouver to Xanadu.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Skills Intelligence release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Xanadu.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Skills Intelligence to Xanadu

    Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    New features

    Between your current release family and Xanadu, new features were introduced for Skills Intelligence.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    Guided Setup
    Set up and the Company Job Architecture efficiently through guided setup. For more information, see [Placeholder link text to key bundle-emplsm.skills-intelligence-guided-setup].
    landing page
    Note which parts of the Skills and Company Job Architecture need attention with the actionable insights on the landing page. For more information, see Skills Intelligence Workspace.
    Access Skills and Company Job Architecture related data like skills, jobs, and roles from a single location. You can view and modify skills and proficiencies in a role level of a role group quickly with the skills matrix. For more information, see Skills Intelligence Workspace.
    Custom Skills onboarding
    Identify unique skills to your organization and import them into the ServiceNow instance. Get suggestions on how to batch process skills such as removing duplicates, identifying related skills, and adding net new ones. For more information, see Bring in skills through Skills import.

    Xanadu

    Skills Intelligence Workspace
    See how the Job architecture is currently structured and how job families and role groups and the skills related to them through the Job architecture view in Skills Workspace. Get a sense of issues that need to be fixed by looking at the node map.
    Select role groups and skills from the recommendations displayed in the Skills Workspace.
    Select and update Role level and skills through an interface for employees in Employee Portal.
    Import and review skills through a dynamic and interactive playbook experience called Skill imports.

    Changes

    Between your current release family and Xanadu, some changes were made to existing Skills Intelligence features.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    Related role groups table
    Two new columns have been added to support lateral career progression. For more information, see Create related role groups.
    Job level progression
    Career progression between the same job levels is no longer possible.

    Xanadu

    No updates for this release.

    Removed

    Between your current release family and Xanadu, some Skills Intelligence features or functionality were removed.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    The Skills onboarding feature is removed and is replaced with Skill imports playbook experience. For customers who already have their data in Skills onboarding, download all the skills in the Ready for review state and re-upload them using the new import process. For more information, see [Placeholder link text to key import-and-validate-custom-skills-onboarding].

    Deprecations

    Between your current release family and Xanadu, some Skills Intelligence features or functionality were deprecated.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Activation information

    Review information on how to activate Skills Intelligence.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    Install by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Xanadu

    Install Skills Foundation by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for Skills Intelligence we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    Note the following requirements for additional functionality:
    • The plugin (sn_skills_int_ws) must be installed for the workspace experience.
    • Skills Industry data plugin (sn_skills_data) is required to access the industry skills data.

    Xanadu

    The Skills Workspace plugin (sn_skills_int_ws) must be installed to access the workspace experience.

    Browser requirements

    If any specific browser requirements were introduced or changed for Skills Intelligence we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Skills Intelligence, such as specific requirements or compliance levels.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Localization information

    If there are specific localization considerations for Skills Intelligence we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Skills Intelligence we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    • Update and maintain skills and role architecture data from a single place using the .
    • Import and review the skills in your organization into your ServiceNow instance using the custom skills onboarding flow.
    • Support lateral career progression using related role groups.
    • View, edit, or delete skills (including proficiencies) that are related to a given role level within a role group quickly using the Skill matrix.
    • Use skills recommendations based on HCM and ATS data to build and improve roles within the role architecture.

    See Skills Intelligence for more information.

    Xanadu

    • View activity insights to gain more information on completed and in-progress activities related to skills. This focus on completed and recent activities allows you (managers) to track meaningful engagement and ensures data relevance in skill assessment. Activity insights are available both to the employee via Conversations and to the manager via Manager Hub.
    • As a mentee, share mentoring information with your manager to help them validate your skill levels. As managers, access insights related to their assigned mentees’ skill-based activities (when shared with a manager).
    • As an employee, receive prompts tied to skill-based activities, nudging you to self-rate and refresh your skill profile.
    • View and edit the Company Job Architecture as a node map to get a better sense of job families and role groups and the skills related to each other in Skills Workspace.
    • View recommendations for role groups and skills in Skills Workspace.
    • Select a Role level directly from your Career profile in the Career hub in Employee Portal and add skills to your profile.
    • Migrate to a more dynamic and interactive playbook experience within the Skills Workspace.

    See Skills Intelligence for more information.