Combined Software Asset Management release notes for upgrades from Vancouver to Xanadu
Consolidated page of all release notes for Software Asset Management from Vancouver to Xanadu.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family Software Asset Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Xanadu.
Important information for upgrading Software Asset Management to Xanadu
Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed.
| Release | Release notes |
|---|---|
Vancouver |
For information about upgrading from the Software Asset Management Foundation plugin (com.snc.sams), see Revert Software Asset Management customizations. On upgrading to Vancouver, the Version and Edition fields in discovery map (DMAP) definitions support the new is_empty value. If the Edition field for an existing Microsoft SQL Server component DMAP definition was previously set to is_anything, it is automatically updated with the new is_empty value following content update. |
Washington DC |
After upgrading to Washington DC, you must redo all your customizations related to Adobe and Microsoft 365 integrations with your ServiceNow instance because the functionalities of these integrations are moved to the Software Asset Management – SaaS License Management store application.
|
Xanadu |
After upgrading to the Microsoft Entra ID spoke 4.3 version, the Microsoft Azure AD - Download Group Membership directory job isn't executed for existing SSO or Directory integrations. This directory job also isn't created for new SSO or Directory integrations. Instead, the Microsoft Azure AD - Download Groups directory job downloads all groups and group memberships configured on . |
New features
Between your current release family and Xanadu, new features were introduced for Software Asset Management.
| Release | Release notes |
|---|---|
Vancouver |
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Washington DC |
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Xanadu |
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Changes
Between your current release family and Xanadu, some changes were made to existing Software Asset Management features.
| Release | Release notes |
|---|---|
Vancouver |
No updates for this release. |
Washington DC |
|
Xanadu |
No updates for this release. |
Removed
Between your current release family and Xanadu, some Software Asset Management features or functionality were removed.
| Release | Release notes |
|---|---|
Vancouver |
No updates for this release. |
Washington DC |
No updates for this release. |
Xanadu |
The following legacy dashboards are no longer available for new Xanadu users who have activated the Software Asset Management Professional (com.snc.samp) plugin or upgraded to Xanadu without activating the Software Asset Management Professional (com.snc.samp) plugin prior to Xanadu.
Note: If you activated the Software Asset Management Professional (com.snc.samp) plugin prior to Xanadu but didn't activate the Workspace plugin (com.sn_sam_workspace), you have access to the legacy dashboards. If you activate the Workspace plugin, you aren't able to access the legacy dashboards from
the Software Asset navigation menu in your instance. You can, however, access the legacy dashboards from the Dashboards navigation menu. |
Deprecations
Between your current release family and Xanadu, some Software Asset Management features or functionality were deprecated.
| Release | Release notes |
|---|---|
Vancouver |
Starting with the Software Asset Management - SaaS License Management 12.0.6 version, Cisco Webex Meetings integration is no longer deployed or enhanced. Instead, use the Cisco Webex integration profile to integrate with Webex Meetings and other Webex applications. |
Washington DC |
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Xanadu |
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Activation information
Review information on how to activate Software Asset Management.
| Release | Release notes |
|---|---|
Vancouver |
Software Asset Management is available with activation of the new Activate all Software Asset Management Professional plugins including Software Asset Workspace (com.sn_samp_master_ws). Activating this plugin automatically activates the Activate all Software Asset Management Professional plugin (com.sn_samp_master) and the Software Asset Workspace plugin (com.sn_sam_workspace). After the new plugin is activated, you can't access the classic user interface. For details, see Request Software Asset Management. In the ServiceNow AI Platform Vancouver release, we provide limited support for the Software Asset Management classic user interface. While it will remain active in your instance, including when you upgrade to a new ServiceNow AI Platform release, we encourage you to move to the new workspace experience. For releases prior to Utah, if you activated the older Software Asset Management Professional plugin (com.sn_samp_master), the Software Asset Workspace is available with activation of the Software Asset Workspace plugin (com.sn_sam_workspace). After the Workspace plugin is activated, you can't revert to the classic user interface. For details, see Request Software Asset Management. To activate the Next Experience, make sure that the glide.ui.polaris.experience system property in your instance is set to true. Install Software Asset Management SaaS License Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. Install Data Collection for Oracle Global Licensing and Advisory Services by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. Install IBM License Compliance for Software Asset Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. |
Washington DC |
Software Asset Management is available with activation of the Activate all Software Asset Management Professional plugins, including the Software Asset Workspace plugin (com.sn_samp_master_ws). Activating this plugin automatically activates the Activate all Software Asset Management Professional plugin (com.sn_samp_master) and the Software Asset Workspace plugin (com.sn_sam_workspace). After the new plugin is activated, you can't access the classic user interface. For details about the plugins and how to request them, see Request Software Asset Management. In the ServiceNow AI Platform® Washington DC release, there's limited support for the Software Asset Management classic user interface. While it remains active in your instance, including when you upgrade to a new ServiceNow AI Platform® release, you can move to the new workspace for an intuitive and personalized experience. For releases prior to Utah, if you activated the older Software Asset Management Professional plugin (com.sn_samp_master), the Software Asset Workspace is available with activation of the Software Asset Workspace plugin (com.sn_sam_workspace). After the Workspace plugin is activated, you can't revert to the classic user interface. For details about the plugins and how to request them, see Request the Software Asset Management plugins. To activate Next Experience, make sure that the glide.ui.polaris.experience system property in your instance is set to true. Install the following Software Asset Management applications by requesting them from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
|
Xanadu |
Software Asset Management is available with activation of the Activate all Software Asset Management Professional plugins, including the Software Asset Workspace plugin (com.sn_samp_master_ws). Activating this plugin automatically activates the Activate all Software Asset Management Professional plugin (com.sn_samp_master) and the Software Asset Workspace plugin (com.sn_sam_workspace). After the new plugin is activated, you can't access the classic user interface. For details about the plugins and how to request them, see Components installed with Software Asset Management Professional. In the ServiceNow AI Platform® Xanadu release, there's limited support for the Software Asset Management classic user interface. While it remains active in your instance, including when you upgrade to a new ServiceNow AI Platform® release, you can move to the new workspace for an intuitive and personalized experience. For releases prior to Utah, if you activated the older Software Asset Management Professional plugin (com.sn_samp_master), the Software Asset Workspace is available with activation of the Software Asset Workspace plugin (com.sn_sam_workspace). After the Workspace plugin is activated, you can't revert to the classic user interface. For details about the plugins and how to request them, see Request the Software Asset Management plugins. To activate Next Experience, make sure that the glide.ui.polaris.experience system property in your instance is set to true. Install the following Software Asset Management applications by requesting them from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
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Additional requirements
If any additional requirements were introduced or changed for Software Asset Management we have noted them here.
| Release | Release notes |
|---|---|
Vancouver |
No updates for this release. |
Washington DC |
No updates for this release. |
Xanadu |
No updates for this release. |
Browser requirements
If any specific browser requirements were introduced or changed for Software Asset Management we have noted them here.
| Release | Release notes |
|---|---|
Vancouver |
No updates for this release. |
Washington DC |
No updates for this release. |
Xanadu |
No updates for this release. |
Accessibility information
Review details on accessibility information for Software Asset Management, such as specific requirements or compliance levels.
| Release | Release notes |
|---|---|
Vancouver |
|
Washington DC |
No updates for this release. |
Xanadu |
No updates for this release. |
Localization information
If there are specific localization considerations for Software Asset Management we have noted them here.
| Release | Release notes |
|---|---|
Vancouver |
No updates for this release. |
Washington DC |
No updates for this release. |
Xanadu |
No updates for this release. |
Highlight information
If there are specific highlight considerations for Software Asset Management we have noted them here.
| Release | Release notes |
|---|---|
Vancouver |
See Software Asset Management for more information. |
Washington DC |
See Software Asset Management for more information. |
Xanadu |
See Software Asset Management for more information. |