Combined Verifi Spoke release notes for upgrades from Vancouver to Xanadu

  • Release version: Yokohama
  • Updated January 30, 2026
  • 3 minutes to read
  • Consolidated page of all release notes for Verifi Spoke from Vancouver to Xanadu.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Verifi Spoke release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Xanadu.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Verifi Spoke to Xanadu

    Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    New features

    Between your current release family and Xanadu, new features were introduced for Verifi Spoke.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    Verifi spoke actions
    Use the Verifi Spoke actions to access various API functions, including creating cases, revoking or closing cases, retrieving case details, and obtaining merchant inquiries.

    Changes

    Between your current release family and Xanadu, some changes were made to existing Verifi Spoke features.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Removed

    Between your current release family and Xanadu, some Verifi Spoke features or functionality were removed.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Deprecations

    Between your current release family and Xanadu, some Verifi Spoke features or functionality were deprecated.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Activation information

    Review information on how to activate Verifi Spoke.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    Install Verifi Spoke by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for Verifi Spoke we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Verifi Spoke we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Verifi Spoke, such as specific requirements or compliance levels.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Localization information

    If there are specific localization considerations for Verifi Spoke we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Verifi Spoke we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    • Initiate case creation.
    • Retrieve single and multiple cases.
    • Inquire about merchant eligibility.
    • Revoke or close cases.

    See Verifi Spoke for more information.