Combined Audit Management release notes for upgrades from Vancouver to Yokohama

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Audit Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Yokohama.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Audit Management to Yokohama

Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

New features

Between your current release family and Yokohama, new features were introduced for Audit Management.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	Manage your documents and work papers with Audit Management as cloud files Manage your documents and work papers with Audit Management as cloud files. This capability addresses specific use cases for the engagement and audit task records in the Audit Workspace. Link the cloud files to any GRC record and share a single cloud file with multiple records. Create a Cloud file configuration on engagements and audit tasks Manage access permissions on the cloud files. Use the Cloud file configuration module to assign the read and write permissions to the users of the cloud files.
Xanadu	Generate an audit report for an engagement using Microsoft Word template Use the Audit Workspace to generate audit reports for an engagement using Microsoft Word template to collaborate with your auditors in an effortless and user-friendly manner. You can manage the generated report as a cloud file either on cloud (Microsoft SharePoint) or as a sys_attachment that is attached to the engagement record. Cloud document management Upload documents from your local computer as cloud files and link them to any record in ServiceNow. You can upload files to a predefined folder path and location. User role enhancements in Audit Management The following roles have been added: Use the Audit approver (sn_audit.approver) role to approve an engagement and audit plan. Anyone with this role can be a part of an approver list. This role is also classified as a lite operator role. Use the Audit reader (sn_audit.reader) role to view the audit-related entities, such as engagements, plans, observations, and audit tasks. Anyone with this role has exclusive read access to all the entities in the Audit Management application. This role is also classified as a lite operator role.
Yokohama	Matrix report in the Audit Workspace Analyze relationships between different variables by using a Matrix report that presents data in a structured format. Assess and document risks and the internal controls designed to mitigate those risks through the Risk and Controls Matrix. Entity Based Access for Audit Management Entity-based access enables you to create configurations for entities, entity classes, and entity types. When a user is qualified based on these configurations and has the minimum required roles, they can access to the following tables: Engagement Test Plan Control Test Observation Control to Engagement Test Plan to Engagement Risk to Engagement Issue to Engagement Entity to Engagement

Changes

Between your current release family and Yokohama, some changes were made to existing Audit Management features.


Release	Release notes
Vancouver	Workspace record page template upgrade Streamline page creation, simplify maintenance, and minimize the cost of page ownership by using the new record page template. If you’re upgrading and have customizations to workspace record pages, see Revert the record page templates to the pre-17.x version.
Washington DC	Analytics and Reporting Solutions for Audit Management in Next Experience UI Framework Starting with version 18.1.0 of the Audit Management application, the Analytics and Reporting solutions for Audit Management such as the Audit Engagement Overview dashboard and Audit Manager dashboard are available in the Next Experience UI Framework.
Xanadu	Domain separation and Audit Management Changes are made to the domain assignment process to manage data segregation by the Managed Service Providers related to the objects in Audit Management and Advanced Audit. Role change for users approving workflows Approvers for an engagement and audit plan can also use the Audit approver (sn_audit.approver) role as a lite operator role to approve audit workflows.
Yokohama	Reflow for Configurable Workspace The Audit Management configurable workspace supports reflow, which enables pages and content to be zoomed up to 400% through your browser settings without loss of content or functionality.

Removed

Between your current release family and Yokohama, some Audit Management features or functionality were removed.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Deprecations

Between your current release family and Yokohama, some Audit Management features or functionality were deprecated.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Activation information

Review information on how to activate Audit Management.


Release	Release notes
Vancouver	Install Audit Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Washington DC	Install Audit Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Xanadu	Install Policy and Compliance Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Yokohama	Install Audit Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Additional requirements

If any additional requirements were introduced or changed for Audit Management we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Audit Management we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Accessibility information

Review details on accessibility information for Audit Management, such as specific requirements or compliance levels.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	Accessibility improvements Accessibility improvements were completed to create a configurable workspace that supports WCAG 2.1 Level AA conformance. Reflow The Configurable Workspace supports reflow, which enables pages and content to be zoomed up to 400% through your browser settings without loss of content or functionality. Additionally, content can be enlarged without scrolling in two dimensions at a width equivalent to 320 CSS pixels or a height equivalent to 256 CSS pixels. Page layouts are transformed into a vertical, stacked view automatically when users increase browser zoom to 400%. This enhancement helps users with low vision or who have trouble seeing web content in a browser due to monitor size, device type, poor lighting, or other situations. Reflow can be turned off with a system property for instances, experiences, and pages. See Reflow for Configurable Workspace.

Localization information

If there are specific localization considerations for Audit Management we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Highlight information

If there are specific highlight considerations for Audit Management we have noted them here.


Release	Release notes
Vancouver	Manage your engagements efficiently by using audit plans to perform annual, semi-annual, quarterly, and multi-year planning. Assess the risk of auditable units to help in risk-based scoping of engagements. Monitor the progress of your engagements by creating engagement milestones. See Audit Management for more information.
Washington DC	Manage your documents and work papers with Audit Management as cloud files. Link the cloud files to any GRC record and share a single cloud file with multiple records. Manage access permissions on the cloud files. See Audit Management for more information.
Xanadu	Manage your documents and work papers in Audit Management as cloud files. Link cloud files to any GRC record and share a single cloud file with multiple records. Upload documents from your local computer as cloud files and link them to any record in ServiceNow. Use the lite roles introduced in Audit Management for lighter business operations. See Audit Management for more information.
Yokohama	Analyze relationships between different variables, such as assessing risks and controls, by using the Matrix report in Audit Workspace. Manage your documents and work papers in Audit Management as cloud files. Upload documents from your local computer as cloud files and link them to any record in your ServiceNow instance. Share a single cloud file with multiple records by linking it to any GRC record. Benefit from accessibility improvements to create a configurable workspace that supports Web Content Accessibility Guidelines (WCAG) 2.1 Level AA conformance. See Audit Management for more information.