Combined Hardware Asset Management release notes for upgrades from Vancouver to Yokohama

  • Release version: Yokohama
  • Updated January 30, 2026
  • 4 minutes to read
  • Consolidated page of all release notes for Hardware Asset Management from Vancouver to Yokohama.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Hardware Asset Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Yokohama.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Hardware Asset Management to Yokohama

    Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    New features

    Between your current release family and Yokohama, new features were introduced for Hardware Asset Management.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    Maintain accurate asset details by creating Asset Attestations
    Validate whether assets are in use and confirm asset assignment by performing audits through Asset Attestation to verify through confirmation by employees whether they are still using assigned serialized hardware assets.
    Hardware Model Normalization for Operational Technology (OT) assets
    When the OT Asset Management application is installed, standardize your hardware and consumable models with a minimum of one OT asset in addition to the model categories that belong to the opted-in HAM resource categories through the Hardware Model Normalization process. The OT entity flag on the asset indicates whether it's an OT asset.

    Changes

    Between your current release family and Yokohama, some changes were made to existing Hardware Asset Management features.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    Reflow for Configurable Workspace
    The configurable Hardware Asset Workspace supports reflow, which enables pages and content to be zoomed up to 400% through your browser settings without loss of content or functionality.

    Removed

    Between your current release family and Yokohama, some Hardware Asset Management features or functionality were removed.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Deprecations

    Between your current release family and Yokohama, some Hardware Asset Management features or functionality were deprecated.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    The MAC address [mac_address] field in the Hardware [alm_hardware] table is deprecated. The data in this field is available in the new MAC address (mac_addr) field in the Asset [alm_asset] table.

    Activation information

    Review information on how to activate Hardware Asset Management.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    Install Hardware Asset Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for Hardware Asset Management we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Hardware Asset Management we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Hardware Asset Management, such as specific requirements or compliance levels.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    Accessibility improvements
    Accessibility improvements were completed to create a configurable workspace that supports WCAG 2.1 Level AA conformance.
    Reflow
    The configurable workspace supports reflow, which enables pages and content to be zoomed up to 400% through your browser settings without loss of content or functionality. Additionally, content can be enlarged without scrolling in two dimensions at a width equivalent to 320 CSS pixels or a height equivalent to 256 CSS pixels. Page layouts are transformed into a vertical, stacked view automatically when users increase browser zoom to 400%. This enhancement helps users with low vision or who have trouble seeing web content in a browser due to monitor size, device type, poor lighting, or other situations. Reflow can be turned off with a system property for instances, experiences, and pages. See Reflow for Configurable Workspace for details.

    Localization information

    If there are specific localization considerations for Hardware Asset Management we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Hardware Asset Management we have noted them here.

    Release Release notes

    Vancouver

    No updates for this release.

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    • Achieve asset data accuracy, improve asset utilization, and reduce risk through Asset Attestation.
    • Streamline Hardware Asset Management (HAM) licensing for only non-OT hardware assets to access Hardware Asset Management features and workflows.
    • Benefit from accessibility improvements to create a configurable workspace that supports Web Content Accessibility Guidelines (WCAG) 2.1 Level AA conformance.

    See Hardware Asset Management for more information.