Combined Journey designer release notes for upgrades from Vancouver to Yokohama

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Journey designer release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Yokohama.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Journey designer to Yokohama

Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

New features

Between your current release family and Yokohama, new features were introduced for Journey designer.


Release	Release notes
Vancouver	Journey designer admin console Access all the features that you need to configure and maintain journeys in a single intuitive experience. By using the admin console, you can consolidate Lifecycle Events, Journey Accelerator, and Journey designer features for seamless configuration and management. The admin console also provides in-app enablement resources, help, and recommendations for delivering journeys.
Washington DC	Manage Journey designer task updates in bulk Update similar tasks in similar journeys in a single action. Tasks must be of the same type and in journeys of the same type. The current task types available for bulk updates are: Submit catalog item [submit_catalog_item] Submit order guide [submit_order_guide] Mark when complete [mark_when_complete] Approval [sysapproval.approver]
Xanadu	Support a change of manager Enable journeys to support a change of manager. Base instance demo data of Journey designer to support multiple journeys Leverage the parental leave guide shipped as part of Parental Leave demo data to enhance the employee experience. Return to the Journey details page after a task is completed Navigate back to the Journey details page after task completion, avoiding the need to go through the breadcrumbs. Delete subsequent tasks when a journey is deleted Delete a journey and all the subsequent tasks at the same time.
Yokohama	No updates for this release.

Changes

Between your current release family and Yokohama, some changes were made to existing Journey designer features.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Removed

Between your current release family and Yokohama, some Journey designer features or functionality were removed.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Deprecations

Between your current release family and Yokohama, some Journey designer features or functionality were deprecated.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Activation information

Review information on how to activate Journey designer.


Release	Release notes
Vancouver	Install Journey designer by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Washington DC	Install Journey designer by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Xanadu	Install Journey designer by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Yokohama	Install Journey designer by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Additional requirements

If any additional requirements were introduced or changed for Journey designer we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Journey designer we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Accessibility information

Review details on accessibility information for Journey designer, such as specific requirements or compliance levels.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Localization information

If there are specific localization considerations for Journey designer we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Highlight information

If there are specific highlight considerations for Journey designer we have noted them here.


Release	Release notes
Vancouver	Use the Journey designer admin console to get an intuitive experience. If you're a Journey administrator, the admin console guides you through the process of creating Lifecycle Events, Journey Accelerator configurations, and then journeys. See Journey designer for more information.
Washington DC	Bulk updates for supported task types were added to Journey designer. Similar journey types with similar task types are identified and can be updated with a single action. See Journey designer for more information.
Xanadu	Use the Journey overview dashboard, a comprehensive dashboard that enables you to efficiently track and manage ongoing tasks and journeys within the organization. Use the Executive view dashboard with reports containing information such as the number of employees completing their journeys, SLA breaches, average days to complete journeys, and other metrics. Change the manager during journey configuration. Enhanced employee experience through the parental leave guide shipped as part of Parental Leave demo data. See Journey designer for more information.
Yokohama	Yokohama Patch 3 As a journey user, track your journey more effectively—view real-time journey states, follow your progress with an improved progress bar, and easily filter your journeys to find exactly what you need. As a manager, request the status of an employee’s journey to quickly understand progress and take timely, informed action. Managers can instantly summarize the information that appears on the Journey detail page to acquire an overview of an employee's journey. The summary that is generated also reflects the blockers that are impeding the journey's progress and the steps required to resume the journey's progress. View banner messages on the Journey detail page when your journey status is marked as ‘Overdue’ due to others’ pending tasks. The messages are tailored based on personas and help you understand the reason of the overdue task. Use the updated ‘All Tasks’ filter, which now matches the overall task count shown in the progress bar. Read the revised tooltip on the Progress Bar that states, ‘Completed tasks include skipped tasks.’ Check the information icon on the ‘All Tasks’ filter to understand that ‘Some of the total tasks may not be visible to you in this Journey,’ ensuring clarity on task visibility. As a manager, managing the journey of reportees using Journey designer you can draft a journey with custom plans and tasks with help from Now Assist. Provide an AI prompt so that Now Assist can help you build a journey that matches your career goals and aspirations. The following Lifecycle Events flows have been migrated to flows. HR Activity Set Trigger Check Lifecycle Event Notification Lifecycle Event Case Approval HR Activity Set Launcher HR Activity Launcher Account Notification Add LE activity user to Pulse Survey See Journey designer for more information.