--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-vancouver-zurich Release : - yokohama ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zv bundleId : - delta3zv --- Combined Coaching release notes for upgrades from Vancouver to Zurich ===================================================================== Combined Coaching release notes for upgrades from Vancouver to Zurich {#ariaid-title1} ====================================================================================== * Release version: Yokohama * * Updated January 30, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Consolidated page of all release notes for Coaching from Vancouver to Zurich. How to use this page -------------------- To help you prepare for your upgrade, we have combined the cross-family Coaching release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." Important information for upgrading Coaching to Zurich ------------------------------------------------------ Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-coaching-summary__entry__2} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] New features ------------ Between your current release family and Zurich, new features were introduced for Coaching. {#dfrn3-coaching-summary__entry__14} | Release | Release notes | |---------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | [Integrating Coaching with Learning with ServiceNow University](https://www.servicenow.com/docs/access?context=train-your-agents&family=washingtondc&ft:locale=en-US) : Gain ServiceNow skills using ServiceNow University after you integrate it with Coaching with Learning. [Coaching dashboard in the Next Experience user interface](https://www.servicenow.com/docs/access?context=coaching-your-trainee&family=washingtondc&ft:locale=en-US) : Analyze Coaching data using the Next Experience Coaching dashboard. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] Changes ------- Between your current release family and Zurich, some changes were made to existing Coaching features. {#dfrn3-coaching-summary__entry__26} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] Removed ------- Between your current release family and Zurich, some Coaching features or functionality were removed. {#dfrn3-coaching-summary__entry__38} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] Deprecations ------------ Between your current release family and Zurich, some Coaching features or functionality were deprecated. {#dfrn3-coaching-summary__entry__50} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] Activation information ---------------------- Review information on how to activate Coaching. {#dfrn3-coaching-summary__entry__62} | Release | Release notes | |---------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | Coaching is available with activation of the Coaching (com.sn_coaching) plugin, which requires a separate subscription. For details, see [Request Coaching](https://www.servicenow.com/docs/access?context=request-coaching&family=washingtondc&ft:locale=en-US). | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] Additional requirements ----------------------- If any additional requirements were introduced or changed for Coaching we have noted them here. {#dfrn3-coaching-summary__entry__74} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] Browser requirements -------------------- If any specific browser requirements were introduced or changed for Coaching we have noted them here. {#dfrn3-coaching-summary__entry__86} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] Accessibility information ------------------------- Review details on accessibility information for Coaching, such as specific requirements or compliance levels. {#dfrn3-coaching-summary__entry__98} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] Localization information ------------------------ If there are specific localization considerations for Coaching we have noted them here. {#dfrn3-coaching-summary__entry__110} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] Highlight information --------------------- If there are specific highlight considerations for Coaching we have noted them here. {#dfrn3-coaching-summary__entry__122} | Release | Release notes | |---------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | * Analyze Coaching using the Coaching dashboard in the [Next Experience UI](https://www.servicenow.com/docs/access?context=next-experience-landing-page&family=washingtondc&ft:locale=en-US). * Enable your users to gain ServiceNow skills by integrating with ServiceNow University. See [Coaching](https://www.servicenow.com/docs/access?context=coaching-landing&family=washingtondc&ft:locale=en-US) for more information. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ]