--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-vancouver-zurich Release : - yokohama ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zv bundleId : - delta3zv --- Combined Insurance Claims Core release notes for upgrades from Vancouver to Zurich ================================================================================== Combined Insurance Claims Core release notes for upgrades from Vancouver to Zurich {#ariaid-title1} =================================================================================================== * Release version: Yokohama * * Updated January 30, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Consolidated page of all release notes for Insurance Claims Core from Vancouver to Zurich. How to use this page -------------------- To help you prepare for your upgrade, we have combined the cross-family Insurance Claims Core release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." Important information for upgrading Insurance Claims Core to Zurich ------------------------------------------------------------------- Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-insuranceclaimscore-summary__entry__2} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] New features ------------ Between your current release family and Zurich, new features were introduced for Insurance Claims Core. {#dfrn3-insuranceclaimscore-summary__entry__14} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] Changes ------- Between your current release family and Zurich, some changes were made to existing Insurance Claims Core features. {#dfrn3-insuranceclaimscore-summary__entry__26} | Release | Release notes | |---------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | [Added fields to Claim Incident table](https://www.servicenow.com/docs/access?context=insurance-claims-core-tables&family=yokohama&ft:locale=en-US) : Added the following fields to the Claim Incident \[sn_ins_claim_property\] table: * Injured * Insured property | | Zurich | No updates for this release. | [ ] Removed ------- Between your current release family and Zurich, some Insurance Claims Core features or functionality were removed. {#dfrn3-insuranceclaimscore-summary__entry__38} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] Deprecations ------------ Between your current release family and Zurich, some Insurance Claims Core features or functionality were deprecated. {#dfrn3-insuranceclaimscore-summary__entry__50} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] Activation information ---------------------- Review information on how to activate Insurance Claims Core. {#dfrn3-insuranceclaimscore-summary__entry__62} | Release | Release notes | |---------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | Insurance Claims Core is a ServiceNow AI Platform feature that is available with activation of Financial Services Operations Core. For details, see [Financial Services Operations Core release notes](https://www.servicenow.com/docs/access?context=financial-services-operations-core-rn&family=yokohama&ft:locale=en-US). | | Zurich | No updates for this release. | [ ] Additional requirements ----------------------- If any additional requirements were introduced or changed for Insurance Claims Core we have noted them here. {#dfrn3-insuranceclaimscore-summary__entry__74} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] Browser requirements -------------------- If any specific browser requirements were introduced or changed for Insurance Claims Core we have noted them here. {#dfrn3-insuranceclaimscore-summary__entry__86} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] Accessibility information ------------------------- Review details on accessibility information for Insurance Claims Core, such as specific requirements or compliance levels. {#dfrn3-insuranceclaimscore-summary__entry__98} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] Localization information ------------------------ If there are specific localization considerations for Insurance Claims Core we have noted them here. {#dfrn3-insuranceclaimscore-summary__entry__110} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] Highlight information --------------------- If there are specific highlight considerations for Insurance Claims Core we have noted them here. {#dfrn3-insuranceclaimscore-summary__entry__122} | Release | Release notes | |---------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | The Claim Incident \[sn_ins_claim_property\] table has been updated in this release with additional fields. These fields were previously available only to specific applications. They're available in the Claim Incident table and can be used across all other claim applications in this release. See [Insurance Claims Core](https://www.servicenow.com/docs/access?context=insurance-claims-core-data-model&family=yokohama&ft:locale=en-US) for more information. | | Zurich | No updates for this release. | [ ]