--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Accounts Payable Operations release notes for upgrades from Xanadu to Yokohama # Combined Accounts Payable Operations release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 8 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Accounts Payable Operations Release Notes for Upgrades from Xanadu to Yokohama This consolidated guide assists ServiceNow customers in preparing for the upgrade of Accounts Payable Operations (APO) from the Xanadu release to the Yokohama release. It covers new features, important upgrade tasks, changes, and enhancements introduced in Yokohama, ensuring customers understand how to maintain compliance, improve operational efficiency, and leverage AI-powered capabilities. Show full answer Show less ## Important Upgrade Information Before upgrading, customers must configure the reference field in the **Tax Code \[snfintaxcode\]** table, as the exception engine uses this configuration to validate invoices against tax codes and raise exceptions for discrepancies. ## Key Features Introduced * **Tolerance Rules and Variances:** Define variance limits on tax amounts in invoices with exceptions raised for under or over tax variances. * **Invoice Line and Tax Management:** Add tax lines to invoice lines via playbook activities and allocate invoice costs across multiple cost centers, enhancing financial reporting accuracy and approval workflows. * **Tax Engine Integration:** Enterprise-grade tax engine validates supplier-provided tax at the invoice line level, automatically handling exceptions, revalidation, and tax roll-ups to ensure compliance with regional and global regulations. * **ServiceNow Now Assist AI Enhancements:** * Automatic purchase order line mapping and invoice data extraction using GPT-4o and Document Intelligence to reduce manual effort. * Multilingual invoice case summarization and real-time AI assistance for faster resolution of invoice-related issues. * New requester roles to control access to generative AI features. * **Supplier Collaboration Portal:** Suppliers can view their invoice and inquiry cases, with contacts able to manage multiple suppliers. * **Centralized APO Properties Page:** Allows AP administrators and integrators to configure invoice line mapping, ingestion APIs, and exception management settings in one place. * **Agentic Workflows:** Automate resolution of high volumes of invoice inquiry cases, reducing human agent workload. ## Changes to Existing Features * Updated invoice line statuses to clarify mapping and matching errors and completions. * Improved APO workspace with enhanced task filtering and visualization for better task management. * Manual invoice creation enabled when Document Intelligence is unavailable. ## Removed and Deprecated Features No features or functionalities were removed or deprecated in the transition from Xanadu to Yokohama. ## Activation and Installation Accounts Payable Operations must be installed by requesting it from the ServiceNow Store. Customers should refer to the ServiceNow Store for available apps and cumulative release notes. ## Localization and Accessibility APO supports multiple languages; however, the current Document Intelligence model is trained only for English invoice extraction. To process invoices in other supported languages, customers must retrain the DocIntel model. ## Practical Benefits for ServiceNow Customers * Enhanced tax compliance through integrated validation and exception handling. * Improved accuracy in invoice processing and financial reporting via cost allocation and AI-driven data extraction. * Operational efficiency gains by automating invoice inquiries and enabling supplier collaboration. * Greater control and configurability through centralized settings and AI feature access roles. * Support for multilingual environments and real-time AI assistance improves case resolution speed and accuracy. Consolidated page of all release notes for Accounts Payable Operations from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Accounts Payable Operations release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Accounts Payable Operations to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-accountspayableoperations-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | If you are upgrading from a previous release, you must configure the reference field in the Tax Code \[sn_fin_tax_code\] table. The exception engine validates the invoice using the tax code and raises exceptions if necessary. | | Yokohama | Upgrade information : If you're upgrading from a previous release, you must configure the reference field in the Tax Code \[sn_fin_tax_code\] table. The exception engine validates the invoice using the tax code and raises exceptions if necessary. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Accounts Payable Operations. {#dfrn3-accountspayableoperations-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [Tolerance Rules and Variances for invoices](https://www.servicenow.com/docs/access?context=tolerance-rules-and-variance&family=xanadu&ft:locale=en-US) : * The tax tolerance rule, which defines the variance limit set on the tax amount variance in an invoice. * The under tax amount variance exception, which is raised when the supplier-provided tax amount is less than the system-calculated tax amount. * The over tax amount variance exception, which is raised when the supplier-provided tax amount is greater than the system-calculated tax amount. [Playbook for updating the invoice primary data](https://www.servicenow.com/docs/access?context=playbooks&family=xanadu&ft:locale=en-US) : * Add tax lines to invoice lines through a playbook activity. * Apply the new tax lines to single or multiple invoice lines. [Tax calculations](https://www.servicenow.com/docs/access?context=tax-calculations-in-apo&family=xanadu&ft:locale=en-US) : As a tax owner or tax manager, add tax lines and tax codes. [\[Placeholder link text to key invoice-line-cost-allocation\]](https://www.servicenow.com/docs/access?context=invoice-line-cost-allocation&family=xanadu&ft:locale=en-US) : The Invoice cost allocation feature allocates invoice costs across various business functions, which increases the accuracy of financial reporting, and informs strategic decision-making. : In the cost center-based approval rule for invoices, costs can be allocated to multiple cost centers, enabling cost center owners to approve the invoice only for the amount allocated to their cost center. [\[Placeholder link text to key now-assist-apo\]](https://www.servicenow.com/docs/access?context=now-assist-apo&family=xanadu&ft:locale=en-US) : The ServiceNow® ServiceNow Otto for APO application guides APO fulfillers to generate a case summary and quickly understand the case context by using the case summarization skill. | | Yokohama | [Tax Engine Integration](https://www.servicenow.com/docs/access?context=tax-engine-integration&family=yokohama&ft:locale=en-US) : The tax engine integration framework validates supplier-provided tax against system tax at invoice line level, maintains compliance with regional and global tax regulations. This integration triggers automatic tax validation, handles exceptions for tax variance and missing data, enables manual revalidation and rolling up of system tax. [ServiceNow Otto for Accounts Payable Operations (APO)](https://www.servicenow.com/docs/access?context=now-assist-apo&family=yokohama&ft:locale=en-US) : Activate the purchase order line-mapping skill in the AI Admin Hub console to enable automatic mapping of invoice lines with purchase order lines using Now Assist.Activate the invoice data extraction skill in the AI Admin Hub console to leverage GPT-4o capabilities in extracting invoice information using Document Intelligence and reducing the manual effort.Generate invoice case summarization in multiple languages with the multi-language support in the Now Assist console.With the Now Assist panel, you can get assistance from generative AI to solve invoice case-related issues faster.As a fulfiller, you can learn about the details of a purchase order and its associated cases from record summarization generated by Now Assist.Take advantage of the translation capabilities available in the Now Assist for user-generated content.A new requester role is added to access Now Assist Accounts Payable Operations features powered by generative AI. Customers need to explicitly grant these roles to users for access to GenAI features and capabilities. [Using Supplier Collaboration Portal in APO](https://www.servicenow.com/docs/access?context=using-supplier-collaboration-portal&family=yokohama&ft:locale=en-US) : In the supplier collaboration portal home page, the supplier contact can choose to view invoice and inquiry cases associated with their account.Supplier contacts can be assigned with multiple suppliers. [Set APO properties](https://www.servicenow.com/docs/access?context=set-apo-properties&family=yokohama&ft:locale=en-US) : The one-stop property page provides great flexibility and ease of configuration to users with admin roles. AP admin and integrator use the APO properties page to set the parameters that control the invoice line mapping, invoice ingestion API, and exception management. Depending on the invoice line-mapping properties set, AP admin and integrator can choose to review and confirm the invoice line mapping results generated by rule-based engine and Now Assist. [Using Playbook in Accounts Payable Operations](https://www.servicenow.com/docs/access?context=how-to-use-playbook&family=yokohama&ft:locale=en-US) : Playbook activity card displays updated invoice statuses. AP specialist reviews and acts on the mapping recommendations by Now Assist. [\[Placeholder link text to key using-apo-ai-agents\]](https://www.servicenow.com/docs/access?context=using-apo-ai-agents&family=yokohama&ft:locale=en-US) : Use agentic workflows in Accounts Payable Operations to resolve invoice inquiry cases raised by employees and suppliers. These workflows also help track associated invoice records efficiently. With an agentic workflow, you can process a high volume of invoice inquiries that come through email attachments to significantly reduce the workload of human agents. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Accounts Payable Operations features. {#dfrn3-accountspayableoperations-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | [APO landing page](https://www.servicenow.com/docs/access?context=acc-pay-workspace-landing-page&family=xanadu&ft:locale=en-US) : Task owners can view and handle invoice tasks more efficiently using task filters, widgets and bar charts in the Accounts Payable Operations workspace. [Accounts Payable Operations integration framework](https://www.servicenow.com/docs/access?context=using-integration-to-create-invoice&family=xanadu&ft:locale=en-US) : Updated invoice integration using tax fields enables you to process invoices more quickly. | | Yokohama | [Work with invoices](https://www.servicenow.com/docs/access?context=work-with-invoices&family=yokohama&ft:locale=en-US) : * Invoice line statuses are updated as: * PO matching error to Mapping error * PO matching completed to Mapping complete * Matching error to Mapping error * Review mapping [Invoice ingestion process when Document Intelligence is unavailable](https://www.servicenow.com/docs/access?context=invoice-ingest-docintel-unavailable&family=yokohama&ft:locale=en-US) : Accounts Payable Operations integration with Document Intelligence enables AP admin to create invoice manually when DocIntel is down. The capture invoice details activity card displays the Create invoice option. | [ ] ## Removed Between your current release family and Yokohama, some Accounts Payable Operations features or functionality were removed. {#dfrn3-accountspayableoperations-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Accounts Payable Operations features or functionality were deprecated. {#dfrn3-accountspayableoperations-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Accounts Payable Operations. {#dfrn3-accountspayableoperations-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Install Accounts Payable Operations by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | | Yokohama | Activation information : Install Accounts Payable Operations by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Accounts Payable Operations is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Accounts Payable Operations we have noted them here. {#dfrn3-accountspayableoperations-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Accounts Payable Operations we have noted them here. {#dfrn3-accountspayableoperations-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Accounts Payable Operations, such as specific requirements or compliance levels. {#dfrn3-accountspayableoperations-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Accounts Payable Operations we have noted them here. {#dfrn3-accountspayableoperations-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | Accounts Payable Operations supports multiple languages. The current DocIntel model is trained to extract invoices in the English language only. If you want to process an invoice in the multiple languages supported by DocIntel, you must train the DocIntel model. | | Yokohama | Localization information : Accounts Payable Operations supports multiple languages. The current DocIntel model is trained to extract invoices in the English language only. If you want to process an invoice in the multiple languages supported by DocIntel, you must train the DocIntel model. | [ ] ## Highlight information If there are specific highlight considerations for Accounts Payable Operations we have noted them here. {#dfrn3-accountspayableoperations-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | * Provides support for tax compliance. * Enables tax managers or tax specialists to create, edit, and update tax types and tax codes. * Validate supplier taxes and ensure tax regulatory compliance with added tax-related exceptions. * Check for invoices configured with Tax variance tolerance rules through the exception engine. * Allocate invoice cost across various business functions using the invoice cost allocation feature, which increases the accuracy of financial reporting and informs strategic decision-making. | | Yokohama | * Leverage Accounts payable document classification skill to classify email attachments into invoice, credit memo, or supporting documents based on the AI recommended confidence score resulting in error free invoice data extraction. * Validate supplier provided tax against a system-calculated tax by integrating an enterprise-grade tax engine resulting in straight-through processing of invoice while improving accuracy, compliance, and operational efficiency * Introduced Agentic workflow in Accounts Payable Operations to resolve invoice inquiry cases raised by employees and suppliers thereby significantly reducing the involvement of human agents. * The ServiceNow® Now Assist offers generative AI purchase order line-mapping to improve accuracy and reduce manual work. * Experience the new generative AI skill for invoice data extraction, designed to enhance accuracy and reduce manual effort. * Leverage AI-powered GPT-4o-driven invoice data extraction with Document Intelligence for improved accuracy and reduced manual effort. * Get instant, real-time assistance from generative AI to summarize invoice case details through the Now Assist panel. * Use the Accounts Payable Operations properties page to control the configuration of APO properties. | [ ]