Combined Accounts Payable Operations release notes for upgrades from Xanadu to Yokohama

  • Release version: Yokohama
  • Updated July 20, 2026
  • 7 minutes to read
  • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Combined Accounts Payable Operations Release Notes for Upgrades from Xanadu to Yokohama

    This consolidated release note summarizes key updates, new features, and changes in the Accounts Payable Operations (APO) product as customers upgrade from the Xanadu release to the Yokohama release. It is designed to help ServiceNow customers prepare for the upgrade, understand important pre- and post-upgrade tasks, and leverage new capabilities to improve invoice processing, tax compliance, and operational efficiency.

    Show full answer Show less

    Important Upgrade Tasks

    • For both Xanadu and Yokohama upgrades, you must configure the reference field in the Tax Code [snfintaxcode] table. This enables the exception engine to validate invoices using tax codes and raise necessary exceptions.

    New Features

    • Tax Tolerance Rules and Variances (Xanadu): Enables setting variance limits on tax amounts, raising exceptions for under or over tax amount variances in invoices to ensure tax accuracy.
    • Invoice Data Playbook (Xanadu): Allows adding tax lines to invoice lines and applying tax codes efficiently via guided playbook activities.
    • Invoice Cost Allocation (Xanadu): Distributes invoice costs across multiple business functions and cost centers for more precise financial reporting and approval workflows.
    • Now Assist for APO (Xanadu & Yokohama): Incorporates generative AI to assist with invoice case summarization, purchase order line mapping, and invoice data extraction using GPT-4o and Document Intelligence, improving accuracy and reducing manual effort.
    • Supplier Collaboration Portal (Yokohama): Supplier contacts can view and manage invoice and inquiry cases linked to their accounts, supporting multiple supplier assignments.
    • APO Properties Page (Yokohama): A centralized configuration interface for admins and integrators to set parameters controlling invoice line mapping, ingestion APIs, and exception management.
    • Agentic Workflows (Yokohama): Automate resolution of invoice inquiry cases raised by employees and suppliers, processing high volumes efficiently and reducing human agent workload.

    Changes

    • Invoice Line Status Updates (Yokohama): Renamed statuses such as "PO matching error" to "Mapping error" and "PO matching completed" to "Mapping complete" to clarify processing stages.
    • Invoice Ingestion When Document Intelligence Is Unavailable (Yokohama): Admins can manually create invoices via a new option, maintaining invoice processing continuity during Document Intelligence downtime.
    • Improved APO Workspace (Xanadu): Enhanced task filters, widgets, and bar charts enable task owners to view and manage invoice tasks more efficiently.
    • Integration Framework Updates (Xanadu): Enhanced invoice integrations using tax fields for faster invoice processing.

    Removed and Deprecated Features

    No features or functionalities were removed or deprecated between Xanadu and Yokohama releases.

    Activation and Installation

    Accounts Payable Operations must be installed by requesting it from the ServiceNow Store. Customers should refer to the store for all available apps and release history.

    Localization and Accessibility

    • APO supports multiple languages; however, the current Document Intelligence model is trained only on English invoices. To process invoices in other languages, customers must train the DocIntel model accordingly.
    • No new browser or accessibility requirements were introduced in these releases.

    Key Outcomes for ServiceNow Customers

    • Improved Tax Compliance: Enhanced tax variance rules and exceptions help ensure accurate tax reporting and regulatory compliance.
    • Streamlined Invoice Processing: AI-powered Now Assist capabilities reduce manual effort in invoice data extraction, line mapping, and case summarization.
    • Enhanced Collaboration: Supplier Collaboration Portal provides suppliers with direct visibility into their invoices and inquiries, improving communication.
    • Operational Efficiency: Agentic workflows automate high-volume inquiry resolution, decreasing the need for human intervention and accelerating case handling.
    • Greater Configuration Control: The APO properties page centralizes configuration, enabling easier management of invoice processing parameters.

    Consolidated page of all release notes for Accounts Payable Operations from Xanadu to Yokohama.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Accounts Payable Operations release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Accounts Payable Operations to Yokohama

    Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    If you are upgrading from a previous release, you must configure the reference field in the Tax Code [sn_fin_tax_code] table. The exception engine validates the invoice using the tax code and raises exceptions if necessary.

    Yokohama

    If you’re upgrading from a previous release, you must configure the reference field in the Tax Code [sn_fin_tax_code] table. The exception engine validates the invoice using the tax code and raises exceptions if necessary.

    New features

    Between your current release family and Yokohama, new features were introduced for Accounts Payable Operations.

    Release Release notes

    Xanadu

    Tolerance Rules and Variances for invoices
    • The tax tolerance rule, which defines the variance limit set on the tax amount variance in an invoice.
    • The under tax amount variance exception, which is raised when the supplier-provided tax amount is less than the system-calculated tax amount.
    • The over tax amount variance exception, which is raised when the supplier-provided tax amount is greater than the system-calculated tax amount.
    Playbook for updating the invoice primary data
    • Add tax lines to invoice lines through a playbook activity.
    • Apply the new tax lines to single or multiple invoice lines.
    Tax calculations
    As a tax owner or tax manager, add tax lines and tax codes.
    [Placeholder link text to key invoice-line-cost-allocation]
    The Invoice cost allocation feature allocates invoice costs across various business functions, which increases the accuracy of financial reporting, and informs strategic decision-making.
    In the cost center-based approval rule for invoices, costs can be allocated to multiple cost centers, enabling cost center owners to approve the invoice only for the amount allocated to their cost center.
    [Placeholder link text to key now-assist-apo]
    The ServiceNow® Now Assist for APO application guides APO fulfillers to generate a case summary and quickly understand the case context by using the case summarization skill.

    Yokohama

    Using Supplier Collaboration Portal in APO
    In the supplier collaboration portal home page, the supplier contact can choose to view invoice and inquiry cases associated with their account.
    Supplier contacts can be assigned with multiple suppliers.
    Set APO properties
    The one-stop property page provides great flexibility and ease of configuration to users with admin roles. AP admin and integrator use the APO properties page to set the parameters that control the invoice line mapping, invoice ingestion API, and exception management. Depending on the invoice line-mapping properties set, AP admin and integrator can choose to review and confirm the invoice line mapping results generated by rule-based engine and Now Assist.
    Using Playbook in Accounts Payable Operations
    Playbook activity card displays updated invoice statuses. AP specialist reviews and acts on the mapping recommendations by Now Assist.
    Now Assist for Accounts Payable Operations (APO)
    Activate the purchase order line-mapping skill in the Now Assist Admin console to enable automatic mapping of invoice lines with purchase order lines using Now Assist.
    Activate the invoice data extraction skill in the Now Assist Admin console to leverage GPT-4o capabilities in extracting invoice information using Document Intelligence and reducing the manual effort.
    Generate invoice case summarization in multiple languages with the multi-language support in the Now Assist console.
    With the Now Assist panel, you can get assistance from generative AI to solve invoice case-related issues faster.
    As a fulfiller, you can learn about the details of a purchase order and its associated cases from record summarization generated by Now Assist.
    Take advantage of the translation capabilities available in the Now Assist for user-generated content.
    A new requester role is added to access Now Assist Accounts Payable Operations features powered by generative AI. Customers need to explicitly grant these roles to users for access to GenAI features and capabilities.
    [Placeholder link text to key using-apo-ai-agents]
    Use agentic workflows in Accounts Payable Operations to resolve invoice inquiry cases raised by employees and suppliers. These workflows also help track associated invoice records efficiently. With an agentic workflow, you can process a high volume of invoice inquiries that come through email attachments to significantly reduce the workload of human agents.

    Changes

    Between your current release family and Yokohama, some changes were made to existing Accounts Payable Operations features.

    Release Release notes

    Xanadu

    APO landing page
    Task owners can view and handle invoice tasks more efficiently using task filters, widgets and bar charts in the Accounts Payable Operations workspace.
    Accounts Payable Operations integration framework
    Updated invoice integration using tax fields enables you to process invoices more quickly.

    Yokohama

    Work with invoices
    • Invoice line statuses are updated as:
      • PO matching error to Mapping error
      • PO matching completed to Mapping complete
      • Matching error to Mapping error
      • Review mapping
    Invoice ingestion process when Document Intelligence is unavailable
    Accounts Payable Operations integration with Document Intelligence enables AP admin to create invoice manually when DocIntel is down. The capture invoice details activity card displays the Create invoice option.

    Removed

    Between your current release family and Yokohama, some Accounts Payable Operations features or functionality were removed.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Deprecations

    Between your current release family and Yokohama, some Accounts Payable Operations features or functionality were deprecated.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Activation information

    Review information on how to activate Accounts Payable Operations.

    Release Release notes

    Xanadu

    Install Accounts Payable Operations by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Yokohama

    Install Accounts Payable Operations by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for Accounts Payable Operations we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Accounts Payable Operations we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Accounts Payable Operations, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Localization information

    If there are specific localization considerations for Accounts Payable Operations we have noted them here.

    Release Release notes

    Xanadu

    Accounts Payable Operations supports multiple languages. The current DocIntel model is trained to extract invoices in the English language only. If you want to process an invoice in the multiple languages supported by DocIntel, you must train the DocIntel model.

    Yokohama

    Accounts Payable Operations supports multiple languages. The current DocIntel model is trained to extract invoices in the English language only. If you want to process an invoice in the multiple languages supported by DocIntel, you must train the DocIntel model.

    Highlight information

    If there are specific highlight considerations for Accounts Payable Operations we have noted them here.

    Release Release notes

    Xanadu

    • Provides support for tax compliance.
    • Enables tax managers or tax specialists to create, edit, and update tax types and tax codes.
    • Validate supplier taxes and ensure tax regulatory compliance with added tax-related exceptions.
    • Check for invoices configured with Tax variance tolerance rules through the exception engine.
    • Allocate invoice cost across various business functions using the invoice cost allocation feature, which increases the accuracy of financial reporting and informs strategic decision-making.

    Yokohama

    • Introduced Agentic workflow in Accounts Payable Operations to resolve invoice inquiry cases raised by employees and suppliers thereby significantly reducing the involvement of human agents.
    • The ServiceNow® Now Assist offers generative AI purchase order line-mapping to improve accuracy and reduce manual work.
    • Experience the new generative AI skill for invoice data extraction, designed to enhance accuracy and reduce manual effort.
    • Leverage AI-powered GPT-4o-driven invoice data extraction with Document Intelligence for improved accuracy and reduced manual effort.
    • Get instant, real-time assistance from generative AI to summarize invoice case details through the Now Assist panel.
    • Use the Accounts Payable Operations properties page to control the configuration of APO properties.