Combined Advanced Risk release notes for upgrades from Xanadu to Yokohama
Summarize
Summary of Combined Advanced Risk Release Notes for Upgrades from Xanadu to Yokohama
This consolidated release notes document outlines the key new features, changes, and upgrade considerations for ServiceNow Advanced Risk customers upgrading from the Xanadu to the Yokohama release. It serves as a comprehensive guide to help you understand enhancements, deprecated functionalities, and activation steps relevant to Advanced Risk within your ServiceNow environment.
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New Features
- Create Multidimensional Entities: Combine multiple entity classes into composite entities (e.g., Company | Department | Business Process) using the Composite Entity Management application. This allows risk and compliance workflows to be managed at a composite entity level, improving visibility and control.
- Assess Multiple Risks and Controls Simultaneously: Use risk assessment projects to bulk assess multiple risks and controls in a single project for efficiency, consistency, and a comprehensive risk view. This feature is supported only in the Risk Workspace.
- Enhanced Risk Response Workflow: Standardize risk response workflows across all task types with configurable multi-level approvals, the ability to reject and revise tasks without closing, and create linked action items. Risk response plans and tasks can be copied or linked from previous assessments to streamline reassessment.
- Issue Linking with Risk Assessments: Enable linking or creation of issues directly from risk assessments, view issue details via configurable cards, and visually distinguish new issues from existing ones, improving traceability and management.
- Enhanced Risk Event Task Workflow: Implement uniform workflows with configurable approvals and the ability to reject and revise risk event tasks, increasing workflow consistency and flexibility.
- Improved Risk Identification Questionnaires: Utilize the Smart Assessment Engine for an interactive, intuitive assessment experience. Risk admins can choose between classic and smart questionnaires, and existing templates can be migrated to the new engine.
- Configurable Currency Conversion Dates: Define specific currency conversion dates for risk event entries to improve accuracy in net loss calculations, with options to override these at the risk response template level.
- Reopen Closed Risk Events: Update existing risk events with new findings or losses without creating duplicates, individually or in bulk, improving efficiency in risk event management.
- Generative AI Risk Assessment Summarization (Yokohama): Leverage Now Assist for IRM to automatically generate summaries highlighting key risk insights to support faster and more informed approval decisions. Access depends on entitlements.
- Reassess Risk Assessment Projects and Copy Responses: Carry over previous assessments and responses to reflect new insights, reducing manual effort and maintaining assessment continuity.
- Risk Response Task Workflow Management: Manage creation, editing, linking, and deletion of risk response tasks directly from the Risk Assessment Methodology (RAM) form.
- Reassign Assessors in Bulk: Reassign assessors across multiple in-progress risk assessment projects to ensure smooth stakeholder transitions.
- Configurable Risk Color Styles for Next Experience: Define and preview risk component colors using a configurable system that improves theming and accessibility without requiring hex code usage.
Changes
- Now Assist Usage Measurement: Certain usage measurements related to Now Assist were removed in Yokohama Patch 11.
Deprecated Features
- Risk Portal: The classic Risk portal was deprecated in Xanadu, replaced with a new navigation link to the updated Risk portal.
Activation and Installation
Advanced Risk must be requested and installed via the ServiceNow Store for both Xanadu and Yokohama releases. Ensure you review activation instructions to enable Advanced Risk features properly within your instance.
Upgrade Considerations
- Review and complete pre- and post-upgrade tasks to ensure a smooth transition to Yokohama.
- Check entitlements for access to new features such as generative AI risk assessment summarization.
- Note that some Now Assist skills and agents are automatically enabled by default for new installations or upgrades starting with Yokohama Patch 11.
Practical Benefits for ServiceNow Customers
- Manage complex, multidimensional risk entities efficiently with composite entity support.
- Conduct bulk risk and control assessments to save time and improve assessment consistency.
- Streamline risk response and event workflows with standardized processes and configurable approvals.
- Enhance risk assessment insights with AI-generated summaries to facilitate faster approvals.
- Maintain flexibility in managing risk events by reopening and updating closed events.
- Optimize resource allocation by bulk reassignment of assessors and removal of irrelevant risks during assessment.
- Improve accessibility and user experience with updated color configurations and interactive questionnaires.
Consolidated page of all release notes for Advanced Risk from Xanadu to Yokohama.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family Advanced Risk release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama.
Important information for upgrading Advanced Risk to Yokohama
Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
New features
Between your current release family and Yokohama, new features were introduced for Advanced Risk.
| Release | Release notes |
|---|---|
Xanadu |
|
Yokohama |
|
Changes
Between your current release family and Yokohama, some changes were made to existing Advanced Risk features.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
Removed
Between your current release family and Yokohama, some Advanced Risk features or functionality were removed.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Deprecations
Between your current release family and Yokohama, some Advanced Risk features or functionality were deprecated.
| Release | Release notes |
|---|---|
Xanadu |
|
Yokohama |
No updates for this release. |
Activation information
Review information on how to activate Advanced Risk.
| Release | Release notes |
|---|---|
Xanadu |
Install Advanced Risk by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. |
Yokohama |
Install Advanced Risk by requesting it from the ServiceNow Store. |
Additional requirements
If any additional requirements were introduced or changed for Advanced Risk we have noted them here.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Browser requirements
If any specific browser requirements were introduced or changed for Advanced Risk we have noted them here.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Accessibility information
Review details on accessibility information for Advanced Risk, such as specific requirements or compliance levels.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Localization information
If there are specific localization considerations for Advanced Risk we have noted them here.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Highlight information
If there are specific highlight considerations for Advanced Risk we have noted them here.
| Release | Release notes |
|---|---|
Xanadu |
See Advanced Risk Assessment for more information. |
Yokohama |
See Advanced Risk Assessment for more information. |