Consolidated page of all release notes for Agent Client Collector from Xanadu to Yokohama.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family Agent Client Collector release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama.
Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
Important information for upgrading Agent Client Collector to Yokohama
Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed.
| Release |
Release notes |
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
New features
Between your current release family and Yokohama, new features were introduced for Agent Client Collector.
| Release |
Release notes |
Xanadu |
- Load the allow list only from a configuration file
- Enhance system security by loading the allow list from the file specified in the allow-list parameter of the configuration file while ignoring the allow lists that are bundled with the
plugins.
- Configure agent log level from the instance
- Configure the agent log level from the ServiceNow instance without having to access the acc.yml configuration file.
- Ensure secure agent connections
- Ensure that your agent connections are secure by adding a self-signed certificate to your operating system's truststore, which verifies that the certificate is authentic.
- Update existing assets
- Update your Agent Client Collector (ACC) plugins to the latest version by removing your existing plugins before reinstalling.
- Use expanded Linux and Windows checks
- Enable enhanced check functionality by using the expanded Linux and Windows checks provided with the system.
- Upgrade Agent Client Collector for Kubernetes – Visibility Informers remotely
- Starting in version 3.6.3, upgrade Informer pods in Kubernetes clusters remotely from the ServiceNow instance to avoid dependence on your Kubernetes admin.
- Override Informer parameters from the Instance
- Starting in version 3.6.3, control CNO for Visibility Informer execution parameters from the ServiceNow instance to avoid dependence on your Kubernetes admin.
- Store Instance credentials in Microsoft Azure Vault when Informer uses Azure Kubernetes Service (AKS)
- Starting in version 3.6.3, if your organization uses AKS, you can store the secret in the Microsoft Azure Vault. The Informer then pulls the ServiceNow credentials for accessing your instance from the Azure Vault.
- Enable Informer to connect to the instance using OAuth2.0 authorization
- Starting in version 3.6.3, the Informer can use OAuth2.0 authorization to connect to the ServiceNow instance for enhanced security.
- Enable expanded processing for the MID server on Network Interface Controllers (NICs) during keepalive operation
- Starting in version 3.6.3, benefit from enhanced stability when running a keepalive operation by using the enhanced MID Server capability to configure the number of Network Interface Controllers (NICs) that can be monitored by a keepalive operation.
- Upgrade Agent Client Collector manually on a macOS system
- Starting in version 3.6.3, run the consolidated upgrade procedure manually for the Agent Client Collector in a macOS environment.
- Configure the Dynatrace connector instance
- Starting in version 3.6.3, Event Management supports collecting raw metric data collection using the Dynatrace metric connector
- Consolidate agent errors
- Starting in version 4.1.0, view errors for all agents on the Agent Error Messages page. Additionally, you can view errors per individual agent by selecting the agent and selecting the ACC Error
Messages tab .
- Use Linux commands to enable additional system capabilities beyond your permission
level
- Starting in version 4.1.0, use Linux commands to grant enhanced
permissions,
which are enabled once the installation
.exe file is executed. These enhanced capabilities are provided securely, ensuring that there is no security risk to your environment.
- Use the new Windows event check for enhanced event details
- Starting in version 3.12.0, use the new Windows event check to collect and filter Windows event logs.
- Use the network port check to determine port availability
- Starting in version 3.12.0, use the Network port check to create events for all ports of a specified host address, which indicates whether each port is available or in use.
- Enjoy multi-architecture support for docker image
- Starting in version 3.9.0 (Informer version 2.3.0), the docker image supports both arm64 and amd64 architectures. Upgrading from the previous image to the new one will not cause any disruptions. However, the new image
requires more storage space in your image repository than the previous one.
- Change the Informer's extensibility settings from the instance
- Starting in version 3.9.0 (Informer version 2.3.0), update the Informer's extensibility configuration directly from the Instance using the Additional resources ConfigMap parameter. By providing a JSON
map with keys such as
resources, mappings, and mappings_oob, you can instruct Cloud Native Operations for Visibility to retrieve additional information. If one of these keys exists and the system finds a change, it patches the ConfigMap and restarts the Informer.
- View the OpenShift version in the Cluster version field on the Kubernetes Cluster CI
- Starting in version 3.9.0 (Informer version 2.3.0), see the OpenShift version and the Kubernetes Cluster version in one place. OpenShift operates on top of Kubernetes, so there's an OpenShift version and a Kubernetes Cluster version. By installing the Informer with the --set openShift=true flag, the system adds the OpenShift version number to the cluster_version field on the Kubernetes Cluster CI in addition to the Kubernetes Cluster version.
|
Yokohama |
- Scan your resource directories for file attributes
- Starting in version 3.13.0, run a check to receive information on the directory file's integrity, size, space, response time, and age.
- Conserve MID Server resources by using MID-less installation for Agent Client Collector
- Starting in version 3.6.5, conserve MID Server resources for more persistent features by using the MID-less installation when installing Agent Client Collector. With this installation, you don't need a MID Server in your system architecture.
- Create tasks to address Agent Client Collector errors
- Starting in version 4.3.0, create tasks to resolve errors relating to the Agent Client Collector. Tasks are assigned to personnel who investigate the underlying issues and work to resolve the errors.
- Use a proxy server with MID-less installation
- Starting in version 4.3.0, enable using a proxy server when installing Agent Client Collector without a MID Server.
- Discovery MSSQL server components
- Starting in version 1.3.0, enable discovery of MSSQL components by running Discovery as a local system user.
- Java certification Discovery through file-based discovery
- Starting in version 1.3.0, discover java file information using Agent Client Collector for Visibility - Content (ACC-VC) file based discovery. File based discovery locates java files that are installed on the system but not running, enabling retrieval of data used for licensing
and auditing.
- Enable high volume upgrade of agents
- Starting in version 4.3.0, enhance efficiency by performing high-volume upgrade of large numbers of Agent Client Collector installations at once.
- Block event creation for non-existent entities
- Starting in version 3.13.0, block the creation of events and alerts if the process monitoring and log files don't exist in their indicated location.
- Control how check results are sent
- Starting in version 3.6.5, configure the circumstances when check results are sent.
- Configure and receive notifications of agent key expiration
- Starting in version 3.6.5, receive notifications that indicate when an agent registration key is expiring.
- Monitor network host availability
- Starting in version 4.1.0, use a new check to verify network host availability.
- Identify software running on Linux and Windows devices
- Starting in version 4.1.0, identify the software that is running on your Linux and Windows servers and devices by using file-based Discovery. File-based Discovery enables you to maintain the records of your software licenses and helps you to evaluate any threats from unwanted files.
- Store ServiceNow instance credentials in the Google Cloud Secret Manager when the Informer uses Google Kubernetes Engine (GKE)
- If your organization uses Google Kubernetes Engine (GKE) you can store the secret in Google Cloud Secret Manager. The Kubernetes Visibility Agent Informer can then pull the ServiceNow credentials for accessing your instance from the Google Cloud Secret Manager.
- Use a custom CA to enable the Informer to communicate with the ServiceNow instance when using a custom root CA
- Mount a custom certificate authority into the Kubernetes Visibility Agent Informer pod to enable the Informer to communicate with the instance when a custom root CA is used.
|
Changes
Between your current release family and Yokohama, some changes were made to existing Agent Client Collector features.
| Release |
Release notes |
Xanadu |
- Use the updated Windows event check
- Starting in version 3.12.0, the Windows event check
os.windows.check-event-log has been renamed
os.windows.check-event-log-count and has enhanced data gathering capabilities.
- Updated plugin dependency
- Starting in version 4.1.0, the Service Error Management plugin is dependent on the ACC-F scoped app. The plugin gets installed automatically when the customer installs the ACC-F scoped app from the ServiceNow store.
- New allow list parameter for checks running in shell execution mode
- Starting in version 4.1.0, when running a check in with execution mode (Exec Mode) set to shell, add the allow_shell parameter and set it to
true for the allow list entry corresponding to the check.
|
Yokohama |
|
Removed
Between your current release family and Yokohama, some Agent Client Collector features or functionality were removed.
| Release |
Release notes |
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Deprecations
Between your current release family and Yokohama, some Agent Client Collector features or functionality were deprecated.
| Release |
Release notes |
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Activation information
Review information on how to activate Agent Client Collector.
| Release |
Release notes |
Xanadu |
Agent Client Collector is available with activation of the Agent Client Collector Framework plugin (sn_agent) and the Agent Client Collector Monitoring plugin (sn_itmon) in an instance on which Event Management is installed.
|
Yokohama |
Agent Client Collector is available with activation of the Agent Client Collector Framework plugin (sn_agent) and the Agent Client Collector Monitoring plugin (sn_itmon) in an instance on which Event Management is installed.
|
Additional requirements
If any additional requirements were introduced or changed for Agent Client Collector we have noted them here.
| Release |
Release notes |
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Browser requirements
If any specific browser requirements were introduced or changed for Agent Client Collector we have noted them here.
| Release |
Release notes |
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Accessibility information
Review details on accessibility information for Agent Client Collector, such as specific requirements or compliance levels.
| Release |
Release notes |
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Localization information
If there are specific localization considerations for Agent Client Collector we have noted them here.
| Release |
Release notes |
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Highlight information
If there are specific highlight considerations for Agent Client Collector we have noted them here.
| Release |
Release notes |
Xanadu |
- Ensure secure agent connections by adding a self-signed certificate.
- Enhance check functionality by using expanded Linux and Windows checks, enabling you to gather additional information on your Linux and Windows servers.
- Upgrade the Cloud Native Operations for Visibility Informer from the ServiceNow instance.
- Store Instance credentials in the Microsoft Azure Vault when Informer uses Azure Kubernetes Engine (AKS).
- Enjoy multi-architecture support for docker image.
See Agent Client Collector for more information.
|
Yokohama |
- Agent Client Collector for Visibility: Starting in version 1.1.0, ACC for Visibility has been renamed Agent Client Collector for Visibility - Content. CNO for Visibility has been extracted from Agent Client Collector for Visibility - Content and is now a separate application.
- Store instance credentials in the Google Cloud Secret Manager when the Kubernetes Visibility Agent Informer uses Google Kubernetes Engine (GKE).
- Use a custom CA to enable Kubernetes Visibility Agent Informer to communicate with the instance when using a custom root Certificate Authority (CA).
- Configure Agent Client Collector without a MID Server by ßusing MID-less configuration.
See Agent Client Collector for more information.
|