Combined AIOps LEAP release notes for upgrades from Xanadu to Yokohama

yokohama Combined Product Files

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yokohama

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en-US

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yokohama Combined Product Files

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delta3yx

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delta3yx

Combined AIOps LEAP release notes for upgrades from Xanadu to Yokohama

Release version: Yokohama

Updated July 20, 2026

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Summary of Combined AIOps LEAP Release Notes for Upgrades from Xanadu to Yokohama

This consolidated release notes page guides ServiceNow customers through the upgrade from AIOps LEAP release family Xanadu to Yokohama. It provides a comprehensive summary of new features, changes, activation steps, dependencies, and enhancements introduced across these releases to help you prepare and optimize your upgrade process.

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New Features

Incident Clustering and Comprehensive Summaries: AIOps LEAP intelligently categorizes IT incidents using short descriptions and assignment groups, leveraging historical data to generate actionable resolutions and consolidate incident information into a knowledge repository for better decision making.
Group Incidents to Create Automation Opportunities: Utilizing the ServiceNow® Group Action Framework (GAF) plugin, incidents are grouped into clusters based on parameters extracted from incident data like work notes and resolution notes. These clusters identify automation opportunities and help generate resolution steps for similar future incidents.
Automation Recommendations and Playbook Generation: Frequent issues are detected and automation recommendations are provided to streamline operational processes. AIOps LEAP creates actionable playbooks and documents detailed resolution steps, building a shared knowledge base that fosters collaboration and continuous improvement even without formal playbook creation.

Upgrade and Activation Guidance

Pre- and Post-Upgrade Tasks: Customers should review and complete any necessary upgrade tasks to ensure smooth transition to Yokohama.
Activation Methods: AIOps LEAP can be activated via the Workspaces interface by selecting the Now Assist Admin Workspace and activating the module, or through the Now Assist Admin skill navigation under ITOM by selecting "Activate AIOps LEAP".
Installation: The application is available from the ServiceNow Store, where requests for installation can be submitted.

Dependencies and Requirements

Dependencies: Both Xanadu and Yokohama require the installation of Now Assist for Platform, with Now Assist for Creator as an optional dependency.
Browser and Accessibility: No changes or new requirements have been introduced in either release.
Localization: No updates or special considerations for localization.

Enhancements and Highlights

Automation feedback and tracking capabilities have been enhanced, enabling pinning of Automation Opportunities for easier analysis.
Customizable filters and columns on Automation Opportunities and published playbooks pages improve usability and data management.
Integration of published LEAP in Statement of Work (SOW) workflows accelerates incident resolution.
A value dashboard supports performance analysis and continuous enhancement of automation efforts.

Changes, Removals, and Deprecations

There were no updates, removals, or deprecations of features between the Xanadu and Yokohama releases for AIOps LEAP.

Consolidated page of all release notes for AIOps LEAP from Xanadu to Yokohama.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family AIOps LEAP release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading AIOps LEAP to Yokohama

Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.

New features

Between your current release family and Yokohama, new features were introduced for AIOps LEAP.


Release	Release notes
Xanadu	Incident clustering and comprehensive summaries AIOps LEAP smartly categorizes IT incidents based on short descriptions and assignment groups. It uses historical data to get a deeper understanding of issues and summarizes them into actionable resolutions. AIOps LEAP consolidates information from different incidents to help with decision making and serves as a repository of knowledge. Group incidents to create automation opportunities AIOps LEAP uses the ServiceNow® GAF (Group Action Framework) plugin to organize and group incidents based on specific parameters. These groups are clusters or automation opportunities. They are created by analyzing incident data such as work notes and resolution notes. AIOps LEAP uses these automation opportunities to generate resolution steps to help solve similar future incidents. Automation recommendations and playbook generation AIOps LEAP identifies frequent issues and offers automation recommendations to address them. It streamlines and optimizes operational processes by creating actionable playbooks based on historical data and resolution workflows. Additionally, it builds a knowledge base by documenting workflows and solutions through detailed resolution steps, enabling further analysis, learning, and continuous improvement. These resolution steps can be shared across teams to facilitate collaboration and enhance operational efficiency, even without formal playbook creation. Thus, automated playbook generation is a valuable output of the AIOps LEAP platform.
Yokohama	Incident clustering and comprehensive summaries AIOps LEAP smartly categorizes IT incidents based on short descriptions and assignment groups. It uses historical data to get a deeper understanding of issues and summarizes them into actionable resolutions. AIOps LEAP consolidates information from different incidents to help with decision making and serves as a repository of knowledge. Group incidents to create automation opportunities AIOps LEAP uses the ServiceNow® GAF (Group Action Framework) plugin to organize and group incidents based on specific parameters. These groups are clusters or automation opportunities. They are created by analyzing incident data such as work notes and resolution notes. AIOps LEAP uses these automation opportunities to generate resolution steps to help solve similar future incidents. Automation recommendations and playbook generation AIOps LEAP identifies frequent issues and offers automation recommendations to address them. It streamlines and optimizes operational processes by creating actionable playbooks based on historical data and resolution workflows. Additionally, it builds a knowledge base by documenting workflows and solutions through detailed resolution steps, enabling further analysis, learning, and continuous improvement. These resolution steps can be shared across teams to facilitate collaboration and enhance operational efficiency, even without formal playbook creation. Thus, automated playbook generation is a valuable output of the AIOps LEAP platform.

Changes

Between your current release family and Yokohama, some changes were made to existing AIOps LEAP features.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Removed

Between your current release family and Yokohama, some AIOps LEAP features or functionality were removed.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Deprecations

Between your current release family and Yokohama, some AIOps LEAP features or functionality were deprecated.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Activation information

Review information on how to activate AIOps LEAP.

Release

Release notes

Xanadu

Install AIOps LEAP by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Use one of the following steps to activate AIOps LEAP.

Table 1. Activate AIOps LEAP
Activate from	Steps
Workspaces	Select Workspaces on top, select AIOps LEAP. Select Now Assist Admin Workspace, select Activate.
Now Assist Admin	Select Admin > Now Assist Admin > Now Assist Skills In the navigation pane, select ITOM. Select Activate AIOps LEAP.

Yokohama

Use one of the following steps to activate AIOps LEAP.

Table 2. Activate AIOps LEAP
Activate from	Steps
Workspaces	Select Workspaces on top, select AIOps LEAP. Select Now Assist Admin Workspace, select Activate.
Now Assist Admin	Select Admin > Now Assist Admin > Now Assist Skills In the navigation pane, select ITOM. Select Activate AIOps LEAP.

Additional requirements

If any additional requirements were introduced or changed for AIOps LEAP we have noted them here.


Release	Release notes
Xanadu	You should have the following dependencies installed: Now Assist for Platform Now Assist for Creator (optional)
Yokohama	You should have the following dependencies installed: Now Assist for Platform Now Assist for Creator (optional)

Browser requirements

If any specific browser requirements were introduced or changed for AIOps LEAP we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Accessibility information

Review details on accessibility information for AIOps LEAP, such as specific requirements or compliance levels.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Localization information

If there are specific localization considerations for AIOps LEAP we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Highlight information

If there are specific highlight considerations for AIOps LEAP we have noted them here.


Release	Release notes
Xanadu	Automation feedback and tracking for automation opportunities Pin Automation Opportunities for ease of analysis Customize filters for Automation Opportunities and published playbooks. Customize columns on the Automation Opportunities and published playbooks pages. Use published LEAP in SOW to resolve a new incident quickly. Use a value dashboard for performance analysis and enhancement. See AIOps Learning Enhanced Automation Playbook (LEAP) for more information.
Yokohama	Automation feedback and tracking for automation opportunities Pin Automation Opportunities for ease of analysis Customize filters for Automation Opportunities and published playbooks. Customize columns on the Automation Opportunities and published playbooks pages. Use published LEAP in SOW to resolve a new incident quickly. Use a value dashboard for performance analysis and enhancement. See AIOps Learning Enhanced Automation Playbook (LEAP) for more information.