--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined AIOps LEAP release notes for upgrades from Xanadu to Yokohama # Combined AIOps LEAP release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined AIOps LEAP Release Notes for Upgrades from Xanadu to Yokohama This consolidated guide presents the key updates and upgrade considerations for ServiceNow customers transitioning AIOps LEAP from the Xanadu release to the Yokohama release. It includes new features, changes, activation instructions, and other relevant information to help you prepare and optimize your upgrade experience. Show full answer Show less ## New Features * **Incident Clustering and Comprehensive Summaries:** AIOps LEAP intelligently groups IT incidents by analyzing short descriptions and assignment groups, leveraging historical data to create actionable resolutions and serve as a knowledge repository. * **Group Incidents to Create Automation Opportunities:** Using the ServiceNow® Group Action Framework (GAF) plugin, AIOps LEAP clusters incidents based on parameters such as work notes and resolution notes to identify automation opportunities and generate resolution steps for future incidents. * **Automation Recommendations and Playbook Generation:** Frequent issues are identified to provide automation recommendations. Playbooks are automatically created from historical resolution workflows, supporting collaboration and continuous improvement without requiring formal playbook creation. * **Enhanced Opportunities Page:** Improvements in loading and selecting automation opportunity cards enhance usability and accessibility within the platform. ## Changes * **Pin Automation Opportunities:** Users can now pin specific automation opportunities for easier access and focused analysis. * **Automation Feedback and Tracking:** Feedback on resolution steps and playbooks can be provided, with all activities tracked and recorded to support continuous improvement. * **Customizable Filters:** Filters on the automation opportunity dashboard can be tailored to user needs and retained even after page refreshes, facilitating efficient analysis. ## Removed and Deprecated Features No features or functionalities were removed or deprecated between the Xanadu and Yokohama releases. ## Activation and Installation AIOps LEAP is available through the ServiceNow Store. To activate the application, customers can: * Use the Workspaces interface by selecting AIOps LEAP and activating it via the Now Assist Admin Workspace. * Navigate through Now Assist Admin to activate AIOps LEAP under IT Operations Management (ITOM) in the Now Assist Skills section. These consistent activation steps apply to both the Xanadu and Yokohama releases. ## Additional Requirements * Ensure the installation of **Now Assist for Platform** and optionally **Now Assist for Creator** to meet dependency needs for both releases. ## Browser, Accessibility, and Localization There are no changes or new requirements regarding browser compatibility, accessibility compliance, or localization considerations in the Yokohama release compared to Xanadu. ## Key Outcomes for Customers * Improved incident management through intelligent clustering and summarization accelerates issue resolution and knowledge sharing. * Automation opportunities are easier to identify, pin, and analyze, enabling operational efficiency gains. * Automated playbook generation and feedback mechanisms support continuous process optimization and team collaboration. * Streamlined activation and consistent dependency requirements simplify upgrade planning and implementation. Consolidated page of all release notes for AIOps LEAP from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family AIOps LEAP release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading AIOps LEAP to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-aiopsleap-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for AIOps LEAP. {#dfrn3-aiopsleap-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [Incident clustering and comprehensive summaries](https://www.servicenow.com/docs/access?context=aiops-leap-features&family=xanadu&ft:locale=en-US) : AIOps LEAP smartly categorizes IT incidents based on short descriptions and assignment groups. It uses historical data to get a deeper understanding of issues and summarizes them into actionable resolutions. AIOps LEAP consolidates information from different incidents to help with decision making and serves as a repository of knowledge. [Group incidents to create automation opportunities](https://www.servicenow.com/docs/access?context=aiops-leap-features&family=xanadu&ft:locale=en-US) : AIOps LEAP uses the ServiceNow® GAF (Group Action Framework) plugin to organize and group incidents based on specific parameters. These groups are clusters or automation opportunities. They are created by analyzing incident data such as work notes and resolution notes. AIOps LEAP uses these automation opportunities to generate resolution steps to help solve similar future incidents. [Automation recommendations and playbook generation](https://www.servicenow.com/docs/access?context=aiops-leap-features&family=xanadu&ft:locale=en-US) : AIOps LEAP identifies frequent issues and offers automation recommendations to address them. It streamlines and optimizes operational processes by creating actionable playbooks based on historical data and resolution workflows. Additionally, it builds a knowledge base by documenting workflows and solutions through detailed resolution steps, enabling further analysis, learning, and continuous improvement. These resolution steps can be shared across teams to facilitate collaboration and enhance operational efficiency, even without formal playbook creation. Thus, automated playbook generation is a valuable output of the AIOps LEAP platform. [Enhanced opportunities page](https://www.servicenow.com/docs/access?context=aiops-leap-features&family=xanadu&ft:locale=en-US) : Enhancements \& Design changes to load all opportunities and enable to select all cards. | | Yokohama | [Enhanced opportunities page](https://www.servicenow.com/docs/access?context=aiops-leap-features&family=yokohama&ft:locale=en-US) : Enhancements \& Design changes to load all opportunities and enable to select all cards. [Incident clustering and comprehensive summaries](https://www.servicenow.com/docs/access?context=aiops-leap-features&family=yokohama&ft:locale=en-US) : AIOps LEAP smartly categorizes IT incidents based on short descriptions and assignment groups. It uses historical data to get a deeper understanding of issues and summarizes them into actionable resolutions. AIOps LEAP consolidates information from different incidents to help with decision making and serves as a repository of knowledge. [Group incidents to create automation opportunities](https://www.servicenow.com/docs/access?context=aiops-leap-features&family=yokohama&ft:locale=en-US) : AIOps LEAP uses the ServiceNow® GAF (Group Action Framework) plugin to organize and group incidents based on specific parameters. These groups are clusters or automation opportunities. They are created by analyzing incident data such as work notes and resolution notes. AIOps LEAP uses these automation opportunities to generate resolution steps to help solve similar future incidents. [Automation recommendations and playbook generation](https://www.servicenow.com/docs/access?context=aiops-leap-features&family=yokohama&ft:locale=en-US) : AIOps LEAP identifies frequent issues and offers automation recommendations to address them. It streamlines and optimizes operational processes by creating actionable playbooks based on historical data and resolution workflows. Additionally, it builds a knowledge base by documenting workflows and solutions through detailed resolution steps, enabling further analysis, learning, and continuous improvement. These resolution steps can be shared across teams to facilitate collaboration and enhance operational efficiency, even without formal playbook creation. Thus, automated playbook generation is a valuable output of the AIOps LEAP platform. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing AIOps LEAP features. {#dfrn3-aiopsleap-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Pin automation opportunities](https://www.servicenow.com/docs/access?context=aiops-leap-features&family=yokohama&ft:locale=en-US) : You can pin the automation opportunities required for ease of access and research. [Automation feedback and tracking](https://www.servicenow.com/docs/access?context=aiops-leap-features&family=yokohama&ft:locale=en-US) : You can provide your feedback on the available resolution steps and playbooks. Each activity on the automation activity is tracked and recorded. [Filters for automation opportunities and playbooks](https://www.servicenow.com/docs/access?context=aiops-leap-features&family=yokohama&ft:locale=en-US) : You can customize filters on the automation opportunity dashboard to filter them according your requirement for analysis. These filters are retained even when the page is refreshed. | [ ] ## Removed Between your current release family and Yokohama, some AIOps LEAP features or functionality were removed. {#dfrn3-aiopsleap-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some AIOps LEAP features or functionality were deprecated. {#dfrn3-aiopsleap-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate AIOps LEAP. {#dfrn3-aiopsleap-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Install AIOps LEAP by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). Use one of the following steps to activate AIOps LEAP.{#dfrn3-aiopsleap-summary__entry__36} | Activate from | Steps | |-|-| | Workspaces | 1. Select Workspaces on top, select AIOps LEAP. 2. Select Now Assist Admin Workspace, select Activate. | | Now Assist Admin | 1. Select AdminNow Assist AdminNow Assist Skills 2. In the navigation pane, select ITOM. 3. Select Activate AIOps LEAP. | [Table 1. Activate AIOps LEAP] | | Yokohama | Activation information : Install AIOps LEAP by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Use one of the following steps to activate AIOps LEAP.{#dfrn3-aiopsleap-summary__entry__44} | Activate from | Steps | |-|-| | Workspaces | 1. Select Workspaces on top, select AIOps LEAP. 2. Select Now Assist Admin Workspace, select Activate. | | Now Assist Admin | 1. Select AdminNow Assist AdminNow Assist Skills 2. In the navigation pane, select ITOM. 3. Select Activate AIOps LEAP. | [Table 2. Activate AIOps LEAP] Important: AIOps LEAP is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for AIOps LEAP we have noted them here. {#dfrn3-aiopsleap-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | You should have the following dependencies installed: * Now Assist for Platform * Now Assist for Creator (optional) | | Yokohama | Additional requirements : You should have the following dependencies installed: * Now Assist for Platform * Now Assist for Creator (optional) | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for AIOps LEAP we have noted them here. {#dfrn3-aiopsleap-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for AIOps LEAP, such as specific requirements or compliance levels. {#dfrn3-aiopsleap-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for AIOps LEAP we have noted them here. {#dfrn3-aiopsleap-summary__entry__68} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for AIOps LEAP we have noted them here. {#dfrn3-aiopsleap-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | * Automation feedback and tracking for automation opportunities * Pin Automation Opportunities for ease of analysis * Customize filters for Automation Opportunities and published playbooks. * Customize columns on the Automation Opportunities and published playbooks pages. * Use published LEAP in SOW to resolve a new incident quickly. * Use a value dashboard for performance analysis and enhancement. See [AIOps Learning Enhanced Automation Playbook (LEAP)](https://www.servicenow.com/docs/access?context=aiops-leap&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * Automation feedback and tracking for automation opportunities * Pin Automation Opportunities for ease of analysis * Customize filters for Automation Opportunities and published playbooks. * Customize columns on the Automation Opportunities and published playbooks pages. * Use published LEAP in SOW to resolve a new incident quickly. * Use a value dashboard for performance analysis and enhancement. See [AIOps Learning Enhanced Automation Playbook (LEAP)](https://www.servicenow.com/docs/access?context=aiops-leap&family=yokohama&ft:locale=en-US) for more information. | [ ] *[\>]: and then