--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Assessments and Surveys release notes for upgrades from Xanadu to Yokohama # Combined Assessments and Surveys release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Assessments and Surveys Release Notes for Upgrades from Xanadu to Yokohama This consolidated guide assists ServiceNow customers in preparing for upgrades of the Assessments and Surveys product from the Xanadu release family to Yokohama. It summarizes new features, important upgrade tasks, and changes introduced across releases to help ensure smooth transitions and consistent functionality. Show full answer Show less ## Important Upgrade Information * **Xanadu:** If upgrading to Xanadu from any release prior to Utah, update Automated Test Framework (ATF) tests to replace the "Click the Take Survey button" step with "Click the Survey card" step, as survey card buttons were removed in Utah. * **Yokohama:** No specific upgrade tasks or changes were introduced in this release. ## New Features * **Xanadu:** Enhanced survey response behavior ensures consistent user experience between platform and portal. Responses to inactive survey questions are no longer visible on the platform or portal, aligning with portal behavior. However, all response data remains stored in the database. * **Yokohama:** No new features were introduced. ## Testing Recommendations After upgrading or deploying new applications or integrations, run quick start tests to validate proper functioning of Assessments and Surveys. If you have customized these features, copy and adapt the quick start tests to your customizations. ## Changes, Removals, and Deprecations There were no changes, removals, or deprecations in Assessments and Surveys features between Xanadu and Yokohama releases. ## Activation and Additional Requirements * Assessments and Surveys is an AI Platform feature active by default since Xanadu. * There are no new additional requirements or browser requirements noted for these releases. ## Accessibility and Localization No updates or specific considerations related to accessibility or localization were introduced in these releases. ## Key Highlights The primary highlight is the improved handling of survey responses, where only active questions' responses are visible to end users to maintain clarity and consistency. Consolidated page of all release notes for Assessments and Surveys from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Assessments and Surveys release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Assessments and Surveys to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-assessmentsandsurveys-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | Update the Automated Test Framework (ATF) tests, if you're upgrading to Xanadu from any version prior to Utah. In the Utah release, all the buttons on the assessments or surveys cards have been removed. To run ATF tests successfully, the Click the Take Survey button step must be replaced with the Click the Survey card step for all tests that have this step. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Assessments and Surveys. {#dfrn3-assessmentsandsurveys-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [Improved Survey Response Behavior](https://www.servicenow.com/docs/access?context=c_SurveyResults&family=xanadu&ft:locale=en-US) : To ensure consistency between the platform and portal, user responses to inactive survey questions are no longer viewable. Previously: * On the platform, while taking the survey/assessment, both active and inactive questions were visible. * On the portal, only active questions were visible. This update aligns platform and portal behavior. Only responses to active survey questions are accessible through the View User Response button on the assessment instance form, even if the user had answered them while the question was active. However, the responses will still be retained in the respective tables (the response data will not be deleted from the instance). On the response form, only active questions will be displayed [Quick start tests for Assessments and Surveys](https://www.servicenow.com/docs/access?context=quick-start-tests-survey&family=xanadu&ft:locale=en-US) : After upgrades and deployments of new applications or integrations, run quick start tests to verify that Assessments and Surveys works as expected. If you customized Assessments and Surveys, copy the quick start tests and configure them for your customizations. For more information, see [Quick start tests for Assessments and Surveys](https://www.servicenow.com/docs/access?context=quick-start-tests-survey&family=xanadu&ft:locale=en-US). | | Yokohama | No updates for this release. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Assessments and Surveys features. {#dfrn3-assessmentsandsurveys-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some Assessments and Surveys features or functionality were removed. {#dfrn3-assessmentsandsurveys-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Assessments and Surveys features or functionality were deprecated. {#dfrn3-assessmentsandsurveys-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Assessments and Surveys. {#dfrn3-assessmentsandsurveys-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Assessments and Surveys is a ServiceNow AI Platform feature that is active by default. | | Yokohama | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Assessments and Surveys we have noted them here. {#dfrn3-assessmentsandsurveys-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Assessments and Surveys we have noted them here. {#dfrn3-assessmentsandsurveys-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Assessments and Surveys, such as specific requirements or compliance levels. {#dfrn3-assessmentsandsurveys-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Assessments and Surveys we have noted them here. {#dfrn3-assessmentsandsurveys-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Assessments and Surveys we have noted them here. {#dfrn3-assessmentsandsurveys-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | * View the user responses only for active questions. See [Exploring Assessments and Surveys](https://www.servicenow.com/docs/access?context=assessments-and-surveys&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | No updates for this release. | [ ]