--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Audit Management release notes for upgrades from Xanadu to Yokohama # Combined Audit Management release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Audit Management Release Notes for Upgrades from Xanadu to Yokohama This consolidated release note summary guides ServiceNow customers through the key updates, features, and changes in Audit Management from the Xanadu release up to the Yokohama release. It assists in preparing for upgrades by highlighting important pre- and post-upgrade tasks, new capabilities, changes, deprecations, and activation steps relevant to Audit Management. Show full answer Show less ## New Features * **Audit Report Generation (Xanadu):** Generate audit reports using Microsoft Word templates directly within the Audit Workspace, enabling seamless collaboration with auditors. Reports can be stored as cloud files on Microsoft SharePoint or as attachments linked to engagement records. * **Cloud Document Management:** Upload documents from local machines as cloud files and link them to any record in ServiceNow, organizing files within predefined folder paths for better document management. * **User Role Enhancements:** Introduction of two new lite operator roles: * **Audit Approver (snaudit.approver):** Authorizes approval of engagements and audit plans, and can be included in approver lists. * **Audit Reader (snaudit.reader):** Provides read-only access to audit entities including engagements, plans, observations, and tasks. * **Entity-Based Access (Yokohama):** Enables configuration-driven access control based on entities, classes, and types, allowing qualified users with required roles to access key Audit Management tables such as Engagements, Test Plans, Controls, Observations, Risks, and Issues. * **Matrix Report in Audit Workspace (Yokohama):** Facilitates analysis of relationships between variables like risks and controls in a structured matrix format, supporting comprehensive risk and control assessments. ## Changes * **Domain Separation Enhancements (Xanadu):** Improved domain assignment processes to better segregate data for Managed Service Providers within Audit Management and Advanced Audit modules. * **Role Adjustments:** The Audit Approver role now also functions as a lite operator role capable of approving audit workflows. * **Configurable Workspace Reflow (Yokohama):** The workspace supports zooming up to 400% via browser settings without loss of content or functionality, improving usability and accessibility. ## Accessibility Improvements * Audit Management workspace enhancements align with WCAG 2.1 Level AA standards, ensuring better support for users with low vision or other accessibility needs. * Reflow functionality allows content to enlarge and reorganize vertically when zoomed to 400%, improving readability without horizontal scrolling. * Reflow can be disabled via system property settings if needed for specific instances or pages. ## Activation and Deployment Audit Management must be installed by requesting it through the ServiceNow Store. This applies to both the Xanadu and Yokohama releases. Customers can find additional application information and submit requests via the ServiceNow Store website. ## Additional Notes * No features or functionalities were removed or deprecated between Xanadu and Yokohama. * There were no updates regarding additional requirements, browser compatibility, or localization changes for Audit Management in these releases. * The release notes provide continuous improvements focused on usability, role management, document handling, and accessibility to enhance audit processes within ServiceNow. Consolidated page of all release notes for Audit Management from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Audit Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Audit Management to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-auditmanagement-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Audit Management. {#dfrn3-auditmanagement-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [Generate an audit report for an engagement using Microsoft Word template](https://www.servicenow.com/docs/access?context=generate-audit-report&family=xanadu&ft:locale=en-US) : Use the Audit Workspace to generate audit reports for an engagement using Microsoft Word template to collaborate with your auditors in an effortless and user-friendly manner. You can manage the generated report as a cloud file either on cloud (Microsoft SharePoint) or as a sys_attachment that is attached to the engagement record. [Cloud document management](https://www.servicenow.com/docs/access?context=manage-cloud-docs-using-onedrive-int&family=xanadu&ft:locale=en-US) : Upload documents from your local computer as cloud files and link them to any record in ServiceNow. You can upload files to a predefined folder path and location. [User role enhancements in Audit Management](https://www.servicenow.com/docs/access?context=r_RolesInstallWAudit&family=xanadu&ft:locale=en-US) : The following roles have been added: * Use the Audit approver (sn_audit.approver) role to approve an engagement and audit plan. Anyone with this role can be a part of an approver list. This role is also classified as a lite operator role. * Use the Audit reader (sn_audit.reader) role to view the audit-related entities, such as engagements, plans, observations, and audit tasks. Anyone with this role has exclusive read access to all the entities in the Audit Management application. This role is also classified as a lite operator role. | | Yokohama | [Entity Based Access for Audit Management](https://www.servicenow.com/docs/access?context=c_Engagements&family=yokohama&ft:locale=en-US) : Entity-based access enables you to create configurations for entities, entity classes, and entity types. When a user is qualified based on these configurations and has the minimum required roles, they can access to the following tables: * Engagement * Test Plan * Control Test * Observation * Control to Engagement * Test Plan to Engagement * Risk to Engagement * Issue to Engagement * Entity to Engagement [Matrix report in the Audit Workspace](https://www.servicenow.com/docs/access?context=matrix-report-audit-ws&family=yokohama&ft:locale=en-US) : Analyze relationships between different variables by using a Matrix report that presents data in a structured format. Assess and document risks and the internal controls designed to mitigate those risks through the Risk and Controls Matrix. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Audit Management features. {#dfrn3-auditmanagement-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | [Domain separation and Audit Management](https://www.servicenow.com/docs/access?context=audit-management-domain-separation&family=xanadu&ft:locale=en-US) : Changes are made to the domain assignment process to manage data segregation by the Managed Service Providers related to the objects in Audit Management and Advanced Audit. [Role change for users approving workflows](https://www.servicenow.com/docs/access?context=r_RolesInstallWAudit&family=xanadu&ft:locale=en-US) : Approvers for an engagement and audit plan can also use the Audit approver (sn_audit.approver) role as a lite operator role to approve audit workflows. | | Yokohama | [Reflow for Configurable Workspace](https://www.servicenow.com/docs/access?context=auto-reflow&family=yokohama&ft:locale=en-US) : The Audit Management configurable workspace supports reflow, which enables pages and content to be zoomed up to 400% through your browser settings without loss of content or functionality. | [ ] ## Removed Between your current release family and Yokohama, some Audit Management features or functionality were removed. {#dfrn3-auditmanagement-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Audit Management features or functionality were deprecated. {#dfrn3-auditmanagement-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Audit Management. {#dfrn3-auditmanagement-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Install Policy and Compliance Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | | Yokohama | Activation information : Install Audit Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Audit Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Audit Management we have noted them here. {#dfrn3-auditmanagement-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Audit Management we have noted them here. {#dfrn3-auditmanagement-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Audit Management, such as specific requirements or compliance levels. {#dfrn3-auditmanagement-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Accessibility information : Accessibility improvements : Accessibility improvements were completed to create a configurable workspace that supports WCAG 2.1 Level AA conformance. Reflow : The Configurable Workspace supports reflow, which enables pages and content to be zoomed up to 400% through your browser settings without loss of content or functionality. Additionally, content can be enlarged without scrolling in two dimensions at a width equivalent to 320 CSS pixels or a height equivalent to 256 CSS pixels. Page layouts are transformed into a vertical, stacked view automatically when users increase browser zoom to 400%. This enhancement helps users with low vision or who have trouble seeing web content in a browser due to monitor size, device type, poor lighting, or other situations. Reflow can be turned off with a system property for instances, experiences, and pages. See [Reflow for Configurable Workspace](https://www.servicenow.com/docs/access?context=auto-reflow&family=yokohama&ft:locale=en-US). | [ ] ## Localization information If there are specific localization considerations for Audit Management we have noted them here. {#dfrn3-auditmanagement-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Audit Management we have noted them here. {#dfrn3-auditmanagement-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | * Manage your documents and work papers in Audit Management as cloud files. * Link cloud files to any GRC record and share a single cloud file with multiple records. * Upload documents from your local computer as cloud files and link them to any record in ServiceNow. * Use the lite roles introduced in Audit Management for lighter business operations. See [Audit Management](https://www.servicenow.com/docs/access?context=c_GRCAudits&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * Analyze relationships between different variables, such as assessing risks and controls, by using the Matrix report in Audit Workspace. * Manage your documents and work papers in Audit Management as cloud files. * Upload documents from your local computer as cloud files and link them to any record in your ServiceNow instance. * Share a single cloud file with multiple records by linking it to any GRC record. * Benefit from accessibility improvements to create a configurable workspace that supports Web Content Accessibility Guidelines (WCAG) 2.1 Level AA conformance. See [Audit Management](https://www.servicenow.com/docs/access?context=c_GRCAudits&family=yokohama&ft:locale=en-US) for more information. | [ ]