--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Business Continuity Management release notes for upgrades from Xanadu to Yokohama # Combined Business Continuity Management release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 8 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Business Continuity Management release notes for upgrades from Xanadu to Yokohama This consolidated release notes guide ServiceNow customers through the upgrade process and new capabilities introduced for Business Continuity Management (BCM) from the Xanadu release up to the Yokohama release. It highlights key enhancements, changes, activation instructions, and important considerations for a smooth transition and effective use of BCM features. Show full answer Show less ## Key Features * **Xanadu Release Highlights:** * Business Impact Analysis (BIA): Analyze asset dependencies, recovery time objectives, and data backup needs using updated BIA records. * Business Continuity Plan (BCP): Improved navigation and linkage between BIA and plan assets with reference-type BIA columns and hierarchical views to identify asset relationships and discrepancies. * Dependency Configuration: Access and analyze real-time dependency data related to BIAs, plans, and events. * Recovery Tasks: Define recovery tasks with execution order preview, detect cyclic dependencies, and estimate recovery durations. * Exercises: Track activated plans and monitor recovery progress during events. * PDF Templates: Enhanced layouts displaying event tasks, asset owners, dependencies, and creation dates for BIAs, BCPs, and events. * **Yokohama Release Highlights:** * Latest Assessment Template for BIAs: Create BIAs using dynamic assessment templates with configurable question types and automated response logic to calculate recovery metrics. * UIB Components for Crisis Map: Improved Crisis map performance and configurability, including alert filtering by state, severity, location, and source, with enhanced alert details and editing capabilities. * Nested Plans: Support for nested plans within events allowing cross-references, hierarchical organization of event tasks, and progress tracking via a progress bar. ## Key Changes * **Element Definitions:** Xanadu enabled adding Windows and Linux server assets to corresponding element definitions, though not within hardware element filters. * **BIA Form and Assessment Enhancements (Yokohama):** Streamlined UI with additional question types and updated PDF templates reflecting the latest assessments. * **Crisis Map UI Improvements (Yokohama):** Alerts are now accessible in a side panel with options to open, dismiss, sort, and refresh alerts for better operational awareness. * **Nested Plans UI Enhancements (Yokohama):** Hierarchical view and progress tracking for nested event tasks improve plan management and visibility. * **BCM Classic Workspace Deprecation:** The Classic Workspace is no longer supported from Xanadu onward; customers should transition to the BCM Configurable Workspace to avoid issues. ## Activation and Requirements * Business Continuity Management is available via the ServiceNow Store and must be requested for installation. * Supported browsers include Google Chrome, Firefox (including ESR), Microsoft Edge Chromium, and Safari 12.0 or later. * No additional requirements or localization changes were introduced between Xanadu and Yokohama. ## Accessibility Improvements * Xanadu improved screen reader support for several BCM areas including BIA assessments, dashboards, and plan elements. * Yokohama addressed accessibility issues in the Crisis map application by replacing the FAM Map component with the Geomap component, enhancing usability. ## Practical Guidance for ServiceNow Customers * Before upgrading to Yokohama, complete the recommended pre- and post-upgrade tasks, including running the Update BCP dependencies snapshot scheduled job for Xanadu. * Leverage the latest assessment templates to conduct more dynamic and accurate BIAs with automated recovery metric calculations. * Utilize nested plans and the hierarchical views to better organize complex event plans and track their progress. * Adopt the enhanced Crisis map UI with UIB components for improved alert management and situational awareness during incidents. * Transition away from the deprecated BCM Classic Workspace to the BCM Configurable Workspace to ensure full compatibility and support. Consolidated page of all release notes for Business Continuity Management from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Business Continuity Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Business Continuity Management to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-businesscontinuitymanagement-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | The relationship tables introduced in the plan records are generated by the Update BCP dependencies snapshot scheduled job. After upgrading to the Xanadu release, you can view these tables only after the scheduled job has run or by manually selecting the Update dependencies button. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Business Continuity Management. {#dfrn3-businesscontinuitymanagement-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [Create a business impact analysis](https://www.servicenow.com/docs/access?context=create-bia-in-uib-ws&family=xanadu&ft:locale=en-US) : Analyze the business impact of an asset's dependencies by using the latest updates from the most recent Business Impact Analysis (BIA) record. You can also determine the recovery time frame and data backup needs for the asset. [Create a business continuity plan](https://www.servicenow.com/docs/access?context=create-bcp-plan-in-uib-ws&family=xanadu&ft:locale=en-US) : Access the Business Impact Analysis (BIA) record from the BIA column in the plan asset form. This column has been updated from a document ID type to a reference type so that you can update the BIA information and navigate to the plan record. : Identify the assets that are affected when a primary scope is operationally down by marking an asset as a primary scope and identifying its related assets. This way, you get a clear view of the relationships between assets. [Add asset and scope to the BCP](https://www.servicenow.com/docs/access?context=add-asset-plan-scope-for-bcp-uib-ws&family=xanadu&ft:locale=en-US) : Identify the discrepancies between the primary and related assets by using the hierarchical view in the plan record. This way, you can address the gaps in the Recovery Time Objective (RTO), Recovery Point Objective (RPO), or Recovery Tier (RT) values. [Dependency Configuration records](https://www.servicenow.com/docs/access?context=dependency-config-modules&family=xanadu&ft:locale=en-US) : Access up-to-date information on the dependencies that are related to the BIA, plans, or events. You can analyze how these dependencies affect your business. [Add recovery tasks](https://www.servicenow.com/docs/access?context=add-a-recovery-task&family=xanadu&ft:locale=en-US) : Calculate the time that it takes to recover each event asset by tagging the assets to the recovery tasks. [Create New Recovery task form](https://www.servicenow.com/docs/access?context=create-new-recovery-task-form&family=xanadu&ft:locale=en-US) : Preview the execution order of the recovery tasks by their dependencies during an exercise or an actual event. You can identify any cyclic dependencies in the recovery tasks that might trigger error notifications and stop further actions on that recovery task. You can also record the estimated time that is required for a recovery task directly on the recovery task form. [Create an exercise](https://www.servicenow.com/docs/access?context=start-exercise-event-in-uib-ws&family=xanadu&ft:locale=en-US) : Assess the time and effort for an activated plan and the recovery of the impacted assets. You can track the status of an open activated plan and monitor the progress during an actual event. [Format PDF templates for BIAs, BCPs, and events](https://www.servicenow.com/docs/access?context=update-pdf-format-for-bia-bcp-event&family=xanadu&ft:locale=en-US) : Improve the content in PDFs of BIAs, plans, and events by implementing a new layout: * Arrange the various event tasks in a table format. * Include the details of the asset owner and the description from the Business Impact Analysis. * Display a table that outlines the dependencies of the plan assets. * Mark the date of the PDF creation on the front page. | | Yokohama | [Using latest assessment for conducting BIAs](https://www.servicenow.com/docs/access?context=using-smart-asmt-template&family=yokohama&ft:locale=en-US) : Conduct a Business Impact Analysis (BIA) by using the latest assessment template. The assessment template enables you to create questions of different types and automate the responses from existing data sources. You can configure the logic for calculating the recovery tier, recovery point objective, recovery time objective, or maximum tolerable downtime. [Adopting UIB page for improved performance](https://www.servicenow.com/docs/access?context=crisis-map-migration&family=yokohama&ft:locale=en-US) : Leverage the Crisis map functionality that includes the latest UIB components. By adopting the UIB components, you can help to minimize development efforts and get more configuration options within the Crisis map application. You can filter alerts by their state (active or inactive), severity level, location (regions), or source. You can refine your search, perform detailed queries, or edit actions on the alerts, so that it's easier to find both the alerts and assets on the map. Additionally, you can set the secondary values such as urgency, severity, category for the alerts in the Details card. [Using nested plans](https://www.servicenow.com/docs/access?context=creating-nested-plan-in-event&family=yokohama&ft:locale=en-US) : Create nested plans in an event so that you can activate cross-references to multiple plans. You can use the hierarchical view to organize nested event tasks according to their dependencies with the work-breakdown structure (WBS) functionality. You can also monitor the progress bar to track the creation of related plans, event assets, or event tasks. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Business Continuity Management features. {#dfrn3-businesscontinuitymanagement-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | [Element definitions and variables](https://www.servicenow.com/docs/access?context=element-definitions&family=xanadu&ft:locale=en-US) : You can now add a Windows server asset in the Windows server element definition or a Linux server asset in the Linux server element definition. However, you can't add the Windows server asset or the Linux server asset in the filter of the Hardware element definition. | | Yokohama | [Using latest assessment for conducting BIAs](https://www.servicenow.com/docs/access?context=using-smart-asmt-template&family=yokohama&ft:locale=en-US) : * The BIA form displays the assessment questionnaire that is based on the latest assessment template. The Assessments tab in the BIA record page has been enhanced to eliminate repetitive UI actions and reduce large empty spaces. The latest assessment template includes additional question types such as drop-down, references, text, attachments, check boxes, date, time, and number value inputs. * The PDF template for the BIA has been updated to include the questions and answers that are based on the latest assessment template. [Adopting UIB page for improved performance](https://www.servicenow.com/docs/access?context=crisis-map-migration&family=yokohama&ft:locale=en-US) : The enhancements to the Crisis map user interface are: * Alerts are displayed in the side panel of the Crisis map application. * The alert details page includes the Open alert and Dismiss alert UI actions, which enable you to either open or dismiss alerts. * The active alerts can be sorted by using the Severity, Created, Updated fields, and can also be toggled from top-to-bottom or bottom-to-top by using the Toggle option. * The alerts display can be updated with the Refresh icon . * The active and dismissed alerts are now displayed on the Alerts page. [Using nested plans](https://www.servicenow.com/docs/access?context=creating-nested-plan-in-event&family=yokohama&ft:locale=en-US) : The enhancements to the nested plans user interface are: * The hierarchical view shows the nested event tasks. * The progress bar displays the progress of the creation of related plans, event assets, or event tasks. [Using latest assessment for conducting BIAs](https://www.servicenow.com/docs/access?context=using-smart-asmt-template&family=yokohama&ft:locale=en-US) : You can use the latest assessment template to conduct the Business Impact Analysis (BIA). | [ ] ## Removed Between your current release family and Yokohama, some Business Continuity Management features or functionality were removed. {#dfrn3-businesscontinuitymanagement-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Business Continuity Management features or functionality were deprecated. {#dfrn3-businesscontinuitymanagement-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | * The BCM Classic Workspace isn't compatible with the new features and enhancements that were introduced with the Xanadu release. Any issues and errors encountered with its continued use aren't supported. To avoid any disruptions, transition to the BCM Configurable Workspace. Note: Although the BCM Classic Workspace is still available through the URLs after its deprecation, it doesn't appear in the navigation menu. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Business Continuity Management. {#dfrn3-businesscontinuitymanagement-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Install Business Continuity Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | | Yokohama | Activation information : Install Business Continuity Management by requesting it from ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Business Continuity Management is available in ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Business Continuity Management we have noted them here. {#dfrn3-businesscontinuitymanagement-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Business Continuity Management we have noted them here. {#dfrn3-businesscontinuitymanagement-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | Business Continuity Management requires the following browsers: * Google Chrome * Firefox and Firefox Extended Support Release (ESR) * Microsoft Edge Chromium * Safari 12.0 and later versions | | Yokohama | Browser requirements : Business Continuity Management requires the following browsers: * Google Chrome * Firefox and Firefox Extended Support Release (ESR) * Microsoft Edge Chromium * Safari 12.0 and later versions | [ ] ## Accessibility information Review details on accessibility information for Business Continuity Management, such as specific requirements or compliance levels. {#dfrn3-businesscontinuitymanagement-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | Accessibility improvements for the Business Continuity Workspace include the following updates. Screen reader support has been improved for the following features: * Business impact analysis assessment * Business impact analysis dashboard * Contributors side panel * Assets tab in the plans and events (Element picker) | | Yokohama | Accessibility information : Various accessibility issues in the Crisis map application have been resolved with the implementation of the Geomap \[sn_geo_map\] component, which has replaced the FAM Map \[sn-fam-map\] component. | [ ] ## Localization information If there are specific localization considerations for Business Continuity Management we have noted them here. {#dfrn3-businesscontinuitymanagement-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Business Continuity Management we have noted them here. {#dfrn3-businesscontinuitymanagement-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | * Review the types, relationships, and sources of relationships for an asset through updated plan records. * Access the most current information on the dependencies that are related to the Business Impact Analysis (BIA), plans, or events. * Manage and assess the recovery tasks that are listed within your plan. You can organize the tasks by their dependencies. See [Business Continuity Management](https://www.servicenow.com/docs/access?context=business-continuity-mangmt-overview&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * Use the latest assessment template to perform a Business Impact Analysis. * Create nested plans in an event so that you can activate cross-references to multiple plans. * Use the hierarchical view in the plans to organize nested event tasks according to their dependencies. * Use the Crisis map functionality that includes the latest UIB components. See [Business Continuity Management](https://www.servicenow.com/docs/access?context=business-continuity-mangmt-overview&family=yokohama&ft:locale=en-US) for more information. | [ ]