Combined Care Team Operations for Biomed release notes for upgrades from Xanadu to Yokohama

  • Release version: Yokohama
  • Updated July 20, 2026
  • 3 minutes to read
  • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Combined Care Team Operations for Biomed Release Notes for Upgrades from Xanadu to Yokohama

    This consolidated release notes page provides ServiceNow customers a comprehensive view of updates, new features, and relevant information for upgrading Care Team Operations for Biomed from the Xanadu release to the Yokohama release. It is designed to help customers prepare for the upgrade by summarizing all cross-family changes in one location.

    Show full answer Show less

    Key Features

    • Healthcare Biomed Case Overview: Expand biomed cases to support custom support requests tailored to your organization’s biomed department needs.
    • Care Team Portal Biomed Requests: Submit biomed support requests easily through preconfigured record producers directly within the Care Team Portal.
    • Healthcare Biomed Case and Work Order Synchronization: Integration between biomed cases and work orders provides care teams with visibility into all reported biomed cases. Biomed support teams can manage and fulfill these cases as work orders and work order tasks, especially beneficial for customers with Clinical Device Management installed.

    Upgrade Preparation and Activation

    Before upgrading to Yokohama, customers should review and complete pre- and post-upgrade tasks as appropriate. There are no changes, removals, or deprecations between Xanadu and Yokohama releases for Care Team Operations for Biomed.

    To activate Care Team Operations for Biomed in Yokohama, request installation through the ServiceNow Store. The store provides access to all available apps and information on submitting requests.

    Additional Information

    • No additional browser, localization, or accessibility requirements have been introduced or changed between the Xanadu and Yokohama releases.
    • No updates or changes were noted for accessibility compliance, localization, or specific browser support.

    Key Outcomes

    Upgrading to Yokohama enables automation of healthcare operations related to biomed support, including streamlined creation and fulfillment of support requests. Care teams gain comprehensive visibility into biomed cases, while biomed teams benefit from enhanced case management and fulfillment workflows integrated with Clinical Device Management.

    Consolidated page of all release notes for Care Team Operations for Biomed from Xanadu to Yokohama.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Care Team Operations for Biomed release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Care Team Operations for Biomed to Yokohama

    Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    New features

    Between your current release family and Yokohama, new features were introduced for Care Team Operations for Biomed.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    Healthcare Biomed case overview

    Expand biomed cases to support custom support requests for your organization’s biomed department.

    Care Team Portal biomed requests

    Request support from your organization’s biomed department with preconfigured record producers.

    Healthcare biomed case and work order synchronization

    Care Team Operations for Biomed links biomed cases and work orders. For customers with Clinical Device Management, care teams will gain visibility into all biomed cases reported by their team while also providing biomed support teams with the ability to fulfill cases as work orders and work order tasks.

    Changes

    Between your current release family and Yokohama, some changes were made to existing Care Team Operations for Biomed features.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Removed

    Between your current release family and Yokohama, some Care Team Operations for Biomed features or functionality were removed.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Deprecations

    Between your current release family and Yokohama, some Care Team Operations for Biomed features or functionality were deprecated.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Activation information

    Review information on how to activate Care Team Operations for Biomed.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    Install Care Team Operations for Biomed by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for Care Team Operations for Biomed we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Care Team Operations for Biomed we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Care Team Operations for Biomed, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Localization information

    If there are specific localization considerations for Care Team Operations for Biomed we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Care Team Operations for Biomed we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    • Automate healthcare operations by enabling biomed support request creation and fulfillment.
    • Create biomed support requests from directly within the Care Team Portal.
    • Gain full visibility into reported biomed cases while enabling biomed teams to manage and fulfill them as work orders or work orders tasks when Clinical Device Management is installed.

    See Care Team Operations for Biomed for more information.