--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Care Team Operations for Biomed release notes for upgrades from Xanadu to Yokohama # Combined Care Team Operations for Biomed release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Care Team Operations for Biomed Release Notes for Upgrades from Xanadu to Yokohama This consolidated release notes guide helps ServiceNow customers prepare for upgrading Care Team Operations for Biomed from the Xanadu to the Yokohama release. It outlines new features, changes, and important upgrade information in one place to streamline the transition process. Show full answer Show less ## New Features in Yokohama * **Healthcare Biomed Case Overview:** Expand biomed cases to support custom support requests tailored to your organization's biomed department needs. * **Care Team Portal Biomed Requests:** Enable users to request biomed support via preconfigured record producers directly from the Care Team Portal. * **Biomed Case and Work Order Synchronization:** Integrate biomed cases with work orders, allowing care teams to view all biomed cases reported by their team. Biomed support teams can fulfill cases as work orders and associated tasks, especially when Clinical Device Management is installed. ## Upgrade Preparation and Activation Before upgrading to Yokohama, review and complete any required pre- and post-upgrade tasks. Activation of Care Team Operations for Biomed requires requesting the application from the ServiceNow Store. Customers can view all available apps and submit requests through the ServiceNow Store website. For comprehensive version history, refer to the ServiceNow Store version history release notes. ## Other Release Details * No changes, removals, deprecations, additional requirements, browser requirements, accessibility information, or localization updates were noted between Xanadu and Yokohama. * Yokohama release highlights automation of healthcare operations by enabling creation and fulfillment of biomed support requests directly within the Care Team Portal, enhancing visibility and management efficiency. ## Practical Benefits for ServiceNow Customers Upgrading to Yokohama enables your organization's biomed teams to streamline support request handling, improve visibility into biomed case status, and manage fulfillment effectively as work orders. This integration enhances coordination between care teams and biomed support, leading to more efficient healthcare operations. Consolidated page of all release notes for Care Team Operations for Biomed from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Care Team Operations for Biomed release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Care Team Operations for Biomed to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-careteamoperationsforbiomed-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Care Team Operations for Biomed. {#dfrn3-careteamoperationsforbiomed-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Healthcare Biomed case overview](https://www.servicenow.com/docs/access?context=hcls-cto-biomed-case&family=yokohama&ft:locale=en-US) : Expand biomed cases to support custom support requests for your organization's biomed department. [Care Team Portal biomed requests](https://www.servicenow.com/docs/access?context=requesting-cto-biomed&family=yokohama&ft:locale=en-US) : Request support from your organization's biomed department with preconfigured record producers. [Healthcare biomed case and work order synchronization](https://www.servicenow.com/docs/access?context=cto-fulfilling-biomed&family=yokohama&ft:locale=en-US) : Care Team Operations for Biomed links biomed cases and work orders. For customers with Clinical Device Management, care teams will gain visibility into all biomed cases reported by their team while also providing biomed support teams with the ability to fulfill cases as work orders and work order tasks. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Care Team Operations for Biomed features. {#dfrn3-careteamoperationsforbiomed-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some Care Team Operations for Biomed features or functionality were removed. {#dfrn3-careteamoperationsforbiomed-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Care Team Operations for Biomed features or functionality were deprecated. {#dfrn3-careteamoperationsforbiomed-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Care Team Operations for Biomed. {#dfrn3-careteamoperationsforbiomed-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : Install Care Team Operations for Biomed by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Care Team Operations for Biomed is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Care Team Operations for Biomed we have noted them here. {#dfrn3-careteamoperationsforbiomed-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Care Team Operations for Biomed we have noted them here. {#dfrn3-careteamoperationsforbiomed-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Care Team Operations for Biomed, such as specific requirements or compliance levels. {#dfrn3-careteamoperationsforbiomed-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Care Team Operations for Biomed we have noted them here. {#dfrn3-careteamoperationsforbiomed-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Care Team Operations for Biomed we have noted them here. {#dfrn3-careteamoperationsforbiomed-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | * Automate healthcare operations by enabling biomed support request creation and fulfillment. * Create biomed support requests from directly within the Care Team Portal. * Gain full visibility into reported biomed cases while enabling biomed teams to manage and fulfill them as work orders or work orders tasks when Clinical Device Management is installed. See [Care Team Operations for Biomed](https://www.servicenow.com/docs/access?context=care-team-operations-for-biomed&family=yokohama&ft:locale=en-US) for more information. | [ ]