--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Cloud Account Management release notes for upgrades from Xanadu to Yokohama # Combined Cloud Account Management release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Cloud Account Management release notes for upgrades from Xanadu to Yokohama This consolidated release notes document covers all updates for Cloud Account Management (CAM) from the Xanadu to the Yokohama release. It is designed to help ServiceNow customers prepare for the upgrade by summarizing new features, important upgrade tasks, and enhancements without any deprecated or removed features between these versions. Show full answer Show less ## Key Features * **Cloud Configuration Governance:** Enhanced data visualization enables identification and severity classification of account violations across AWS, Azure, and GCP accounts using prebuilt policies. * **Account Request Integrations:** Support for AWS account and Azure subscription requests through direct API, Terraform, and GitHub integrations. * **Cloud Cost Management Integration:** Real-time tracking of cloud spending details via integration with the Cloud Cost Management Workspace, aiding budget adherence and cost optimization (requires a Cloud Cost Management Workspace subscription). * **Provision Modes:** Flexible infrastructure management with support for Terraform Cloud/Enterprise (AWS) and cloud native interface provisioning (AWS and Azure). * **Unmanaged Cloud Account Onboarding:** Ability to onboard AWS and Azure accounts created outside CAM workflows to ensure consistent governance. * **Terraform API Key Setup:** Automate provisioning and management using Terraform Cloud/Enterprise and AWS APIs within ServiceNow. * **Cloud Account Management Enhancements:** Features to update account ownership, propagate changes to configuration items, certify accounts to meet compliance standards, and enforce customizable approval policies using the Policy as Code Engine and Playbooks. * **Requester Dashboard:** Manage and track cloud account requests efficiently. * **Accessibility Enhancements:** Implemented extended zoom functionality across all CAM screens with zoom levels from 110% up to 400%. * **Localization:** Full localization support aligned with languages supported by the ServiceNow AI Platform. ## Upgrade and Activation Notes * No specific changes, removals, or deprecations were introduced between Xanadu and Yokohama releases. * Before upgrading, review and complete recommended pre- and post-upgrade tasks to ensure a smooth transition. * Cloud Account Management is available as an app (snitomcam) through the ServiceNow Store; installation requires submitting a request via the Store. * For real-time cost tracking, ensure you have an active Cloud Cost Management Workspace subscription. ## Practical Benefits for ServiceNow Customers Upgrading to the Yokohama release of Cloud Account Management enables customers to gain improved visibility and governance over multi-cloud environments, automate provisioning workflows with popular tools, and strengthen security compliance through certification and violation detection. Enhanced integrations and dashboards simplify cloud account lifecycle management, while accessibility and localization improvements support diverse user needs. Consolidated page of all release notes for Cloud Account Management from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Cloud Account Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Cloud Account Management to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-cloudaccountmanagement-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Cloud Account Management. {#dfrn3-cloudaccountmanagement-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [About data visualization in Cloud Account Management](https://www.servicenow.com/docs/access?context=about-data-visualzation-cam&family=yokohama&ft:locale=en-US) : Identify account violations and their severity using prebuilt policies in the Cloud Configuration Governance component. These scans support AWS, Azure, and GCP accounts. Confirm compliance and strengthen security by automatically detecting violations and categorizing them by severity across multiple cloud platforms.Support for AWS account and Azure subscription requests via direct API integrations or Terraform and GitHub integrations. Track cloud account spending details through integration with the Cloud Cost Management Workspace component. Provides real-time visibility into cloud expenditures, helping organizations stay within budget and optimize cost management. Note: Tracking of cloud account spending only works when you've a Cloud Cost Management Workspace subscription. [About provision modes in Cloud Account Management](https://www.servicenow.com/docs/access?context=about-provision-modes&family=yokohama&ft:locale=en-US) : Take advantage of flexible infrastructure management through provision mode, which also supports both Terraform Cloud/Terraform Enterprise (supported in AWS) and cloud native interface (supported in AWS and Azure). [Add an unmanaged cloud account](https://www.servicenow.com/docs/access?context=add-unmanaged-account-cam&family=yokohama&ft:locale=en-US) : Confirm consistent governance across all accounts with the ability to onboard accounts (AWS and Azure) created outside the CAM workflow, even for accounts that weren't initially created through CAM. [Set up Terraform API key in ServiceNow](https://www.servicenow.com/docs/access?context=admin-setup&family=yokohama&ft:locale=en-US) : Automate account provisioning and management using popular tools through integration with Terraform Cloud/Terraform Enterprise and AWS APIs. [Update cloud account details](https://www.servicenow.com/docs/access?context=update-account-ownership&family=yokohama&ft:locale=en-US) : Manage account ownership for an account and optionally propagate the change to all CIs associated with that account. [Certify an account](https://www.servicenow.com/docs/access?context=certify-account&family=yokohama&ft:locale=en-US) : Promote compliance with organizational standards by certifying cloud accounts using defined data certification processes. [Review request policies](https://www.servicenow.com/docs/access?context=viewing-pace-policy&family=yokohama&ft:locale=en-US) : Set guardrails for processes like account approval, budget approval, and configuration assignments through customizable default automated policies. Manage these policies using the existing Policy as Code Engine component.Customize the sequence of your approval process by using the standard playbook designer, also known as the Playbooks. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Cloud Account Management features. {#dfrn3-cloudaccountmanagement-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some Cloud Account Management features or functionality were removed. {#dfrn3-cloudaccountmanagement-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Cloud Account Management features or functionality were deprecated. {#dfrn3-cloudaccountmanagement-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Cloud Account Management. {#dfrn3-cloudaccountmanagement-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : Install Cloud Workspace ( sn_itom_cam) by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Cloud Account Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Cloud Account Management we have noted them here. {#dfrn3-cloudaccountmanagement-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Cloud Account Management we have noted them here. {#dfrn3-cloudaccountmanagement-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Cloud Account Management, such as specific requirements or compliance levels. {#dfrn3-cloudaccountmanagement-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Accessibility information : Implemented zoom functionality in all screens offering zoom levels of 110%, 125%, 150%, 175%, 200%, 250%, 300%, and 400%. | [ ] ## Localization information If there are specific localization considerations for Cloud Account Management we have noted them here. {#dfrn3-cloudaccountmanagement-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Localization information : Localization is applicable to CAM in all languages supported by the ServiceNow AI Platform. | [ ] ## Highlight information If there are specific highlight considerations for Cloud Account Management we have noted them here. {#dfrn3-cloudaccountmanagement-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | * Create and manage cloud accounts efficiently either by manual or automated processes. * Manage and track cloud account requests using the requester dashboard. * Visualize data tailored for the admin persona with deeper insights into cloud accounts. * Scan accounts for configuration violations and take appropriate actions for weak passwords, pending certifications, undefined account ownership, discovery schedules, and so on. * Provision both Terraform Cloud/Terraform Enterprise and cloud native interface accounts. See [Cloud Account Management](https://www.servicenow.com/docs/access?context=cam-landing&family=yokohama&ft:locale=en-US) for more information. | [ ]