Combined Contract Management Pro release notes for upgrades from Xanadu to Yokohama

  • Release version: Yokohama
  • Updated July 20, 2026
  • 8 minutes to read
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    Summary of Combined Contract Management Pro release notes for upgrades from Xanadu to Yokohama

    This consolidated release note provides ServiceNow customers with a comprehensive view of all updates, new features, changes, and important upgrade information for Contract Management Pro from the Xanadu release to the Yokohama release. It is designed to help you prepare for and successfully upgrade your Contract Management Pro instance to Yokohama.

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    Important Upgrade Information

    • Review pre- and post-upgrade tasks carefully to ensure a smooth transition.
    • There are no updates or removals noted for the Xanadu or Yokohama releases aside from enhancements outlined below.

    New Features in Yokohama

    • Link Parent Contract Requests: Establish parent-child relationships between contract requests during drafting and negotiation, with options to inherit fields automatically and manage linked contracts effectively.
    • Perpetual Contracts: Classify contracts as perpetual by selecting a checkbox, which requires leaving the contract end date blank. Available for contract requests from Sales and Order Management and Source-to-Pay Operations.
    • Signature Workflow Enhancements: Enable signatories to opt for wet signatures during electronic signing by uploading partially signed documents for others to complete.
    • Microsoft Word Add-in Enhancements: Add content controls, upload contract documents directly from the add-in, logout functionality, and the ability to change application scope for administrators.

    Changes and Improvements

    • Contract Type Selection for Third-Party Contracts: Specify single or multiple contract types when initiating third-party contract requests, with corresponding classification on the Employee Portal.
    • Advanced Scripting for Clause Variations: Use scripts to set clause conditions based on fields and variables from related tables beyond the contract template table.
    • Dynamic Table Configuration: Append or add fields from related tables into contract templates using advanced scripting for richer contract data presentation.
    • Centralized Configuration on Contract Request Table: Manage contract templates, rules, signatory setups, clause variations, external integrations, and metadata extraction mappings from the Contract Request table to improve consistency and reusability.
    • Signature Blocks Default Setting: Signature blocks are enabled by default for new contract templates but can be disabled if participant-based signatories are preferred.
    • Copy Fields from Parent to Child Requests: Automatically copy necessary fields from the originating business unit to contract requests via configurable extension points.
    • Modify and Resume Signature Process: Contract fulfillers can pause the electronic signature process to update the list or order of signatories and resume without restarting the workflow (supported with DocuSign).
    • Improved Wet Signature Process: Wet signature requests are managed sequentially, improving control and clarity during signing.
    • Manual Resend of Signature Requests: Contract fulfillers can manually resend signature requests as needed instead of relying solely on automated reminders.
    • Signature Placeholders Mapping: Signature placeholders in templates now map to e-signature tool tags (e.g., DocuSign), allowing dynamic filling during signing.

    Activation and Requirements

    • Contract Management Pro is available as a ServiceNow AI Platform feature activated through the Contract Management Pro (sncmpro) plugin.
    • No additional new requirements, browser specifications, accessibility, or localization changes were introduced in Yokohama.

    Practical Benefits for ServiceNow Customers

    • Enhanced contract relationship management through parent-child linking and field inheritance streamlines contract drafting and negotiation.
    • Support for perpetual contracts simplifies management of contracts without end dates.
    • Flexible signature workflows accommodate both electronic and wet signatures, improving compliance and user experience.
    • Advanced scripting capabilities allow for highly customizable clause and contract template configurations, fitting complex business needs.
    • Centralizing configurations on the Contract Request table reduces administrative overhead and promotes consistency across business units.
    • Improved Microsoft Word add-in features enable more efficient document management and administrative control.

    Consolidated page of all release notes for Contract Management Pro from Xanadu to Yokohama.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Contract Management Pro release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Contract Management Pro to Yokohama

    Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    New features

    Between your current release family and Yokohama, new features were introduced for Contract Management Pro.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama
    Link parent contract requests
    Establish a hierarchical relationship between the parent and child contract requests by using the Link option in the Related contract requests tab during drafting and negotiation phases.

    Establish a hierarchical relationship between the parent and child contract requests and automatically inherit the configured fields from the parent request by using the Link and inherit fields option in the Related contract requests tab during drafting and negotiation phases.

    The linked parent contract request appears in the Related contract requests tab and displays the parent-child hierarchy. The contract repository records that are associated with the parent and child contract requests are automatically linked after the contracts are signed.

    Use the Remove linked contract option in the Related contract requests tab to remove the linked parent contract request when you have linked a wrong contract request or the linking is no longer required.

    Perpetual contracts
    Select the Perpetual check box in the Details tab of a contract request to classify it as a perpetual contract. When this check box is selected, the contract end date must be blank.

    The Perpetual check box is available in contract requests that are initiated from Sales and Order Management and Source-to-Pay Operations.

    Signature workflow for a contract request
    During the electronic signature process, one or more signatories can now choose to use a wet signature. In this scenario, the contract fulfiller uploads the partially signed document and sends the uploaded document to the remaining signatories to complete the signature process.
    Add document content controls using Microsoft Word add-in for ServiceNow Contracts
    Logout and application scope change functionality in Microsoft Word add-in for ServiceNow contracts.

    Changes

    Between your current release family and Yokohama, some changes were made to existing Contract Management Pro features.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama
    Select contract type while initiating a third-party contract
    In the Initiate contract window, the Type field appears when you select the Third party paper option. You can specify whether the contract request is for a single contract or multiple contracts.

    If you select Single contract, a Contract type field appears where you can define the type of contract document. This field isn’t available when you select Multiple contracts.

    Classify contract requests as a single or multiple contracts type based on selected documents
    When you're creating a third-party contract review request from Employee Portal, you can now select a single contract document to classify it as a single contract type. By selecting multiple contract documents, you can classify them as a multiple contracts type. The Type field in the contract request reflects this selection by displaying either Single contract or Multiple contracts.
    Use scripts to define additional conditions for a clause variation
    You can now define the clause conditions on the fields and variables of a table that isn’t directly linked to the contract template table. The Advanced script check box in the Clause Variation form enables you to add custom logic to determine when a clause variation is used in a contract.
    Configure tables in a contract template to append or add fields from related tables
    You can now use scripts to insert additional data from the related table fields into the dynamic tables of a contract. The Advanced script check box in the Column Mapping form enables you to configure dynamic tables in a contract template to display additional data from related table fields by appending it to existing columns or adding it as new columns.
    Contract Management Pro configurations are available on the Contract Request table
    You can now set up the following Contract Management Pro configurations directly on the Contract Request [sn_cm_core_contract_request] table to centralize the configuration on a single table and improve consistency and reusability across business units:
    • Contract templates
    • Template rules
    • Internal signatory rules
    • Clause and clause variation setup
    • Contract configuration
    • External storage and e-signature integrations
    • Mappings for Now Assist contract metadata extraction and Now Assist contract analysis
    The Contract Request table is automatically selected for a new configuration. You can manually select a different table, if necessary.
    Note:
    To avoid configuration issues, ensure that you select the same table across all related configurations.
    Configure dynamic tables for contract template
    You can now set up the contract template on the Contract Request [sn_cm_core_contract_request] table. When you select the Contract Request table, the Table tab in the Microsoft Word add-in displays an additional field, called the Parent request table field, that you can use to select the source parent request table.

    Additionally, the Table field has been renamed to Lookup table where you can select the table from the data that is populated into the contract document.

    If the template isn’t based on the Contract Request table, only the Lookup table field is shown.

    Signature blocks enabled by default for new contract templates
    When you’re creating a contract template, the Signature blocks check box in the Word Template New Record form is selected by default. If you want to configure the participant-based signatories for the contract template, you can clear the check box.
    Copy fields from parent request to contract request
    You can now configure the ContractManagementExt extension point to automatically copy the required fields from the originating business unit record to the contract request when it’s initiated.
    Modify signatories
    Enable contract fulfillers to pause an ongoing signature process, make necessary changes to the list or order of signatories, and then resume the process without restarting the entire workflow by using the Modify Signatories and Resume signature options. This feature is supported only for the Docusign electronic signature provider.
    Signature workflow for a contract request
    The wet signature process has been enhanced for better control and clarity. Wet signature requests are sent one signatory at a time, starting with the first signatory in order. When the signatory signs and returns the document, the fulfiller manages the remaining signatures.
    Resend signature request
    Enable contract fulfillers to manually trigger a signature request when needed, instead of relying on automated reminders by using the Resend signature request option.
    Configuring signatories in Contract template using Microsoft Word add-in
    Signature placeholders in contract templates are now mapped to the e-signature tool tags (such as Docusign), instead of signer fields to help accommodate changes in the signatories. The values in the signature blocks are filled in by the signatories during the signing process.
    Upload and parse contract template
    Upload the contract document directly from the Microsoft Word Add-in instead of selecting it from your system.

    Removed

    Between your current release family and Yokohama, some Contract Management Pro features or functionality were removed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Deprecations

    Between your current release family and Yokohama, some Contract Management Pro features or functionality were deprecated.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Activation information

    Review information on how to activate Contract Management Pro.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    Contract Management Pro is a ServiceNow AI Platform feature that is available with activation of the Contract Management Pro (sn_cm_pro). For details, see Install Contract Management Pro.

    Additional requirements

    If any additional requirements were introduced or changed for Contract Management Pro we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Contract Management Pro we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Contract Management Pro, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Contract Management Pro we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Contract Management Pro we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama
    • Link parent contracts during drafting and negotiation phases to inherit parent contract terms.
    • Pause and resume an in-progress signature process when updates to the signatory list are required.
    • Perform wet signature in the electronic signature workflow. The enhanced electronic signature workflow capability provides flexibility to complete the signature process when the signatories want to do a wet signature instead of an electronic signature.
    • Upload the contract document directly from the Microsoft Word add-in for ServiceNow Contracts instead of selecting it from your system.
    • Use Logout icon (Logout icon) to log out from Microsoft Word add-in for ServiceNow Contracts.
    • Change the application scope to edit a contract template in the Microsoft Word add-in for ServiceNow Contracts. This option is only visible to the administrators.

    See Contract Management Pro for more information.