--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Creator Studio release notes for upgrades from Xanadu to Yokohama # Combined Creator Studio release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 9 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Creator Studio release notes for upgrades from Xanadu to Yokohama This consolidated release notes guide covers all updates and changes for ServiceNow's Creator Studio from the Xanadu release through to Yokohama. It helps customers prepare for upgrades by summarizing new features, changes, activation requirements, and usability improvements. Key enhancements span form creation, automation, navigation, testing, and integration with other ServiceNow development environments. Show full answer Show less ## Key Features * **Associate Topics with Forms (Xanadu):** Enable users to browse forms by related topics for improved organization and discoverability. * **Dynamic Form Behavior (26.2.1):** Add conditional logic to forms so questions can dynamically appear or update based on user responses, enhancing user experience and data relevance. * **Custom Activities for Automations (26.2.1):** Administrators can define custom activities on the ServiceNow AI Platform to incorporate into app automations, expanding automation capabilities. * **Sample Record Interaction (26.2.1):** Preview and interact with sample records generated by Creator Studio apps, allowing app creators to validate data presentations before deployment. * **Process Triggers from Questions (26.2.1):** Use responses to specific form questions as triggers for automated processes, enabling more responsive workflows. * **Send Email Activity in Automations:** Automate email notifications within app processes when specified conditions are met. * **Curated Question Sets:** Developers can add preconfigured question sets to forms, ensuring consistent and efficient form creation managed by administrators on the AI Platform. * **Form Testing with Try It Button (27.2.2):** Test published forms directly via a Try It button to see playbook results in real time within Creator Studio. * **Change App Data Table (27.2.2):** Administrators can modify the database table where app data is stored, providing flexibility in data management. * **Open Apps in ServiceNow Studio (27.2.2):** Seamlessly transition from Creator Studio to ServiceNow Studio for advanced coding and customization. * **Form Generation via Now Assist (27.2.2):** Use text prompts to automatically generate forms, accelerating app building. * **Auto-populate Form Answers:** Enable questions to auto-fill based on record choice responses, streamlining user input. * **Playbook Trigger by Catalog Variables:** Activate playbook activities and decisions based on answers to form questions. * **Experience Switcher:** Switch effortlessly among no-code (Creator Studio), platform coding (ServiceNow Studio), and pro-code (ServiceNow IDE) development experiences for a unified app development workflow. ## Key Changes * **Navigation Panel Update (27.2.2):** Navigation moved from header to a sidebar panel with improved visibility of forms, automations, submissions, bookmarks, and search, enhancing app management efficiency. * **Streamlined App Creation:** App creation now includes a template selection step separate from form addition and preview, with optional template display control for admins. * **Form Preview Improvements:** Preview modes (Portal, Now Mobile, Virtual Agent) relocated atop the preview; previews now focus on the current form only and exclude record details and workspace, which moved to navigation panel. * **Request App Workspace Enhancements:** Simplified for fulfillers with default list views and renamed dashboards, improving request tracking and analytics access. * **Playbook Form Requirement:** Only published (ready) forms can be used in automated playbooks, ensuring process reliability. * **App Engine Studio Template Hidden:** When both App Engine Studio and Creator Studio are installed, the AES template is hidden by default but can be re-enabled by admins via a system property. * **Form Location Configuration:** Catalog and topic settings for forms moved from creation process to form settings, enforcing location definition before marking forms as ready. * **App Search and Bookmarks:** New search bar and bookmarking feature on Creator Studio home page allow faster app discovery and access. ## Activation and Requirements * **Installation:** Creator Studio must be requested and installed from the ServiceNow Store. * **Licensing:** An App Engine Enterprise license is required to use Creator Studio. * **Browser and Accessibility:** No new browser requirements introduced; accessibility improvements include dynamic behavior indicators for form questions and better screen reader support. ## Practical Benefits for ServiceNow Customers Upgrading to Creator Studio Yokohama enables faster app development with automated form generation and dynamic form behavior, improved automation triggers, and enhanced integration with ServiceNow Studio for complex customization. Streamlined navigation and workspace improvements optimize app management and request fulfillment. The experience switcher supports diverse developer skill levels within a unified platform, making Creator Studio suitable for no-code to pro-code users. Customers Consolidated page of all release notes for Creator Studio from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Creator Studio release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Creator Studio to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-creatorstudio-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Creator Studio. {#dfrn3-creatorstudio-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [Associate a topic with a form](https://www.servicenow.com/docs/access?context=creator-studio-edit-form-settings&family=xanadu&ft:locale=en-US) : You can now add a topic to the settings for a form, enabling users to browse forms by their related topics. [Dynamic behavior for forms](https://www.servicenow.com/docs/access?context=creator-studio-dynamic-behavior&family=xanadu&ft:locale=en-US) : As of Creator Studio version 26.2.1, you can add dynamic updates to forms and their questions based on how users answer questions. For example, you can define a question to appear based on the answer to another question. See the Accessibility section of these release notes for accessibility details. [Define custom activities for use in automations](https://www.servicenow.com/docs/access?context=creator-studio-add-automation&family=xanadu&ft:locale=en-US) : As of Creator Studio version 26.2.1, administrators can define custom activities on the ServiceNow AI Platform to use in automations when building apps in Creator Studio. [Interact with sample records within Creator Studio](https://www.servicenow.com/docs/access?context=creator-studio-preview-record&family=xanadu&ft:locale=en-US) : As of Creator Studio version 26.2.1, app creators can now see how records generated by Creator Studio apps will appear by previewing and interacting with a sample record on the Form submissions tab. Selecting a record in the app's workspace opens it in a new tab within the app in Creator Studio. [Use questions as process triggers](https://www.servicenow.com/docs/access?context=creator-studio-add-trigger-automation&family=xanadu&ft:locale=en-US) : You can now select one of the published questions from the app's form as a trigger for its process. For example, if a user selects "blue" as the reply about their favorite color on the app's form, you can specify "blue" as the trigger for an automated process. [New send email activity in automations](https://www.servicenow.com/docs/access?context=creator-studio-add-activities-automation&family=xanadu&ft:locale=en-US) : When you create a process, you can now have your app's automation automatically send an email when specified conditions are met. [Add curated questions to a form using question sets](https://www.servicenow.com/docs/access?context=creator-studio-edit-form&family=xanadu&ft:locale=en-US) : When creating forms, developers can now select from preconfigured question sets, enabling them to select curated questions without worrying about the details. Admins create question sets on the ServiceNow AI Platform, and question sets can't be edited in Creator Studio. | | Yokohama | [Test forms with the new Try it button](https://www.servicenow.com/docs/access?context=creator-studio-try-it&family=yokohama&ft:locale=en-US) : As of Creator Studio version 27.2.2,you can test using published forms through a Try it button. After you submit the form, any associated playbooks run and their results appear in the generated record that opens in a new tab within Creator Studio. [Change the table for an app](https://www.servicenow.com/docs/access?context=creator-studio-admin-app-table&family=yokohama&ft:locale=en-US) : As of Creator Studio version 27.2.2, admins can change the table where data from apps built in Creator Studio is saved. [Seamlessly open apps in ServiceNow Studio](https://www.servicenow.com/docs/access?context=view-apps-creator-studio-home-page&family=yokohama&ft:locale=en-US) : As of Creator Studio version 27.2.2, you can open an app in ServiceNow Studio to make additional, more complicated edits by selecting an Open with ServiceNow Studio link from the app's tile on the Creator Studio home page. [Generate a form from text prompts using the Build with Now Assist tab](https://www.servicenow.com/docs/access?context=creator-studio-dynamic-behavior&family=yokohama&ft:locale=en-US) : Enable users to generate forms automatically from text prompts by using the Build with Now Assist dialog box. [Auto-populate question values on a form](https://www.servicenow.com/docs/access?context=creator-studio-edit-form&family=yokohama&ft:locale=en-US) : Help users complete forms faster with the new Add auto-fill option, which automatically populates answers based on answers to questions that are record choices. [Use catalog variables in playbook activities and decisions](https://www.servicenow.com/docs/access?context=creator-studio-add-automation&family=yokohama&ft:locale=en-US) : Playbook activities and decision branches can now be triggered by answers to one or more questions on a form when you configure the conditions. [Select your development experience](https://www.servicenow.com/docs/access?context=crs-choosing-your-experience&family=yokohama&ft:locale=en-US) : Seamlessly change between development environments using the new experience switcher. Depending on the products and versions that are installed and the role you have, you can switch between the following environments: * Creator Studio to get a no-code experience * ServiceNow Studio to get a platform coding experience * ServiceNow IDE to get a pro-code ServiceNow experience | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Creator Studio features. {#dfrn3-creatorstudio-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | [Better performance for reference-based form questions](https://www.servicenow.com/docs/access?context=creator-studio-form-elements-ref&family=xanadu&ft:locale=en-US) : The selection of a table for reference-based form questions has been improved. For example Record choices or Multi-select questions. | | Yokohama | [Navigation moved from header to sidebar](https://www.servicenow.com/docs/access?context=creator-studio-add-form&family=yokohama&ft:locale=en-US) : As of Creator Studio version 27.2.2, the navigation has moved from the application header to a navigation panel so you can more easily see what's in your application. The following changes have been made: * The Forms in your app section of the navigation panel enables you to easily access forms. If an app has multiple forms, each of them appears separately in the navigation panel. * Automations appear in the navigation panel under the form they're associated with. The link to Add automation now appears under each form. * The form submissions section has been renamed List configurations and now appears in the Manage your submission configurations section of the navigation panel. * The submitted record configuration is now available in the Record details in the Manage your submission configurations section of the navigation panel. * A search box in the new navigation panel enables you to search all forms and automations in an app. * A bookmark icon () in the navigation panel enables you to bookmark an app for faster access. [Streamlined app creation](https://www.servicenow.com/docs/access?context=create-app-creator-studio&family=yokohama&ft:locale=en-US) : As of Creator Studio version 27.2.2, the following changes have been made when you create an app: * A new page appears asking you what type of app you want to build, such as a Service Desk app. Note that admins can choose not to display this page. * Choosing a template, adding a form, and previewing it is now a separate process rather than being done during the app creation process. [Form preview change](https://www.servicenow.com/docs/access?context=creator-studio-edit-form&family=yokohama&ft:locale=en-US) : As of Creator Studio version 27.2.2, the way you preview forms has changed in the following ways: * The option to select between Portal, Now Mobile, and Virtual Agent experiences has moved to the top of the preview. * You can preview only the form you're currently viewing rather than being able to switch between forms in the preview. * The preview no longer shows the record details and workspace configuration. Those items have moved to the new navigation panel. [Request App Workspace more intuitive to use](https://www.servicenow.com/docs/access?context=creator-studio-request-app-workspace&family=yokohama&ft:locale=en-US) : As of Creator Studio version 27.2.2, the Request App Workspace has been streamlined to help fulfillers find and analyze requests more easily. The following changes have been made: * The Home view has been removed, so the Lists view now appears by default. * The Analytics view has been renamed Dashboard overview, and the analytics Home, Data Visualizations, and KPIs tabs have been removed. * A link to the Request App Workspace now appears in AllApp EngineWorkspaces. [Playbooks use only published forms](https://www.servicenow.com/docs/access?context=creator-studio-add-automation&family=yokohama&ft:locale=en-US) : As of Creator Studio version 27.2.2, forms must now be published (marked as ready) before you can use them to create an automated playbook. [Hide the App Engine Studio template with a new system property](https://www.servicenow.com/docs/access?context=creator-studio-components-installed&family=yokohama&ft:locale=en-US) : As of Creator Studio version 27.2.2, Creator Studio users who have both App Engine Studio (AES) and Creator Studio installed will no longer see the AES template when they create an app. Admins can choose to show the AES template using the new com.glide.creator_studio.template_deny_list system property. [Form location removed from form creation](https://www.servicenow.com/docs/access?context=creator-studio-edit-form-settings&family=yokohama&ft:locale=en-US) : Defining the catalogs and topics for a form is now accomplished by modifying the form settings rather than being done during the form creation process. If you haven't defined a location for a form, you are prompted to do so before you can mark it as ready. [Search for apps on the home page](https://www.servicenow.com/docs/access?context=view-apps-creator-studio-home-page&family=yokohama&ft:locale=en-US) : Quickly find the app that you're looking for using the new search bar on the Creator Studio home page. [Save and quickly find apps with bookmarks](https://www.servicenow.com/docs/access?context=crs-work-with-bookmarked-apps&family=yokohama&ft:locale=en-US) : Bookmark apps to find them faster using the new Bookmarks pill on the home page. | [ ] ## Removed Between your current release family and Yokohama, some Creator Studio features or functionality were removed. {#dfrn3-creatorstudio-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Creator Studio features or functionality were deprecated. {#dfrn3-creatorstudio-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Creator Studio. {#dfrn3-creatorstudio-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Install Creator Studio by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | | Yokohama | Activation information : Install Creator Studio by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Creator Studio is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Creator Studio we have noted them here. {#dfrn3-creatorstudio-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | You must have the App Engine Enterprise license to use Creator Studio. | | Yokohama | Additional requirements : You must have the App Engine Enterprise license to use Creator Studio. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Creator Studio we have noted them here. {#dfrn3-creatorstudio-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Creator Studio, such as specific requirements or compliance levels. {#dfrn3-creatorstudio-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | As of Creator Studio version 26.2.1, the following enhancements were made for accessibility: * To ensure that users know if a question has dynamic behavior without opening the side panel, questions within the form canvas are tagged. * For sighted users, the tag is an icon. * For screen reader users, the corresponding ARIA tags indicate the same information on the focusable element. * Navigating between tabs on the app settings modal no longer selects the close (X) button. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Creator Studio we have noted them here. {#dfrn3-creatorstudio-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Creator Studio we have noted them here. {#dfrn3-creatorstudio-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | * Associate a topic with a form to appear in Employee Center * Use questions as automation triggers * Add dynamic behavior to forms based on user responses * Implement custom activities for automated playbooks * Automate sending emails in a process * Add question sets curated by your admin to a form See [Creator Studio](https://www.servicenow.com/docs/access?context=creator-studio-landing&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * Create forms quickly by using Now Assist. * As of Creator Studio version 27.2.2, revamped navigation means you can more easily see what's in your app. * Populate any question on the form based on the answer given for a record choice question. * Use answers to form questions to trigger an activity in playbooks. * Switch seamlessly between no-code, mid-skill, and pro-code app development experiences for a more unified development platform with the new experience switcher. See [Creator Studio](https://www.servicenow.com/docs/access?context=creator-studio-landing&family=yokohama&ft:locale=en-US) for more information. | [ ] *[\>]: and then