Combined Creator Studio release notes for upgrades from Xanadu to Yokohama

  • Release version: Yokohama
  • Updated July 20, 2026
  • 7 minutes to read
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    Summary of Combined Creator Studio Release Notes for Upgrades from Xanadu to Yokohama

    This consolidated guide details the updates and enhancements introduced to Creator Studio between the Xanadu and Yokohama releases. It is designed to help ServiceNow customers prepare for and execute their upgrade by summarizing new features, changes, and important upgrade considerations across these versions.

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    Important Upgrade Information

    • No specific release notes updates were recorded for Xanadu and Yokohama releases themselves.
    • Pre- and post-upgrade tasks should be reviewed and completed as necessary to ensure a smooth transition.
    • Creator Studio requires an App Engine Enterprise license in both releases.
    • Installation is done via the ServiceNow Store, consistent across both releases.

    New Features

    • Xanadu Enhancements:
      • Associate topics with forms to enable browsing by related topics.
      • Add dynamic form behavior, showing or hiding questions based on user responses.
      • Define custom activities on the ServiceNow AI Platform for use in app automations.
      • Preview and interact with sample records generated by Creator Studio apps.
      • Use published form questions as triggers for automated processes.
      • Send automated emails within processes based on specified conditions.
      • Utilize curated question sets created by admins to add multiple questions efficiently to forms.
    • Yokohama Enhancements:
      • Generate forms automatically from text prompts using the Build with Now Assist feature.
      • Enable auto-population of form question values based on answers to record-choice questions.
      • Trigger playbook activities and decisions using catalog variables tied to form responses.
      • Switch seamlessly between development experiences: no-code Creator Studio, platform coding with ServiceNow Studio, and pro-code with ServiceNow IDE.
      • Test published forms using a new Try it button, with playbook execution results displayed in generated records.
      • Admins can change the target table for app data storage post-creation.
      • Open apps directly in ServiceNow Studio for advanced editing from Creator Studio.

    Changes

    • Xanadu: Improved performance when selecting tables for reference-based form questions such as Record choices and Multi-select.
    • Yokohama:
      • Forms must be published (marked as ready) before they can be used in automated playbooks.
      • The App Engine Studio template is hidden by default for users with both App Engine Studio and Creator Studio installed; admins can override this setting.
      • Form location assignment (catalogs and topics) is now managed via form settings instead of during form creation.

    Accessibility Improvements

    • Dynamic behavior questions include visual icons and ARIA tags to indicate changes without opening side panels.
    • Improved keyboard navigation avoids accidental selection of the close button when switching tabs in app settings.

    Additional Notes

    • No features were removed or deprecated between Xanadu and Yokohama.
    • No changes to browser requirements or localization were noted.

    Practical Benefits for ServiceNow Customers

    Upgrading to Yokohama enhances your ability to build dynamic, automated, and user-friendly applications with Creator Studio. You gain streamlined form creation via AI-assisted prompts, improved automation triggers, and flexible app development environments that cater to varying skill levels. The ability to test forms and manage data storage tables post-creation supports more agile and efficient app management. Accessibility improvements ensure broader usability compliance.

    Be sure to review upgrade tasks and licensing requirements before upgrading, and take advantage of the enhanced integration between Creator Studio and ServiceNow Studio for advanced development needs.

    Consolidated page of all release notes for Creator Studio from Xanadu to Yokohama.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Creator Studio release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Creator Studio to Yokohama

    Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    New features

    Between your current release family and Yokohama, new features were introduced for Creator Studio.

    Release Release notes

    Xanadu
    Associate a topic with a form
    You can now add a topic to the settings for a form, enabling users to browse forms by their related topics.
    Dynamic behavior for forms
    As of Creator Studio version 26.2.1, you can add dynamic updates to forms and their questions based on how users answer questions. For example, you can define a question to appear based on the answer to another question. See the Accessibility section of these release notes for accessibility details.
    Define custom activities for use in automations
    As of Creator Studio version 26.2.1, administrators can define custom activities on the ServiceNow AI Platform to use in automations when building apps in Creator Studio.
    Interact with sample records within Creator Studio
    As of Creator Studio version 26.2.1, app creators can now see how records generated by Creator Studio apps will appear by previewing and interacting with a sample record on the Form submissions tab. Selecting a record in the app's workspace opens it in a new tab within the app in Creator Studio.
    Use questions as process triggers
    You can now select one of the published questions from the app's form as a trigger for its process. For example, if a user selects "blue" as the reply about their favorite color on the app's form, you can specify "blue" as the trigger for an automated process.
    New send email activity in automations
    When you create a process, you can now have your app's automation automatically send an email when specified conditions are met.
    Add curated questions to a form using question sets
    When creating forms, developers can now select from preconfigured question sets, enabling them to select curated questions without worrying about the details. Admins create question sets on the ServiceNow AI Platform, and question sets can't be edited in Creator Studio.

    Yokohama
    Generate a form from text prompts using the Build with Now Assist tab
    Enable users to generate forms automatically from text prompts by using the Build with Now Assist dialog box.
    Auto-populate question values on a form
    Help users complete forms faster with the new Add auto-fill option, which automatically populates answers based on answers to questions that are record choices.
    Use catalog variables in playbook activities and decisions
    Playbook activities and decision branches can now be triggered by answers to one or more questions on a form when you configure the conditions.
    Select your development experience
    Seamlessly change between development environments using the new experience switcher. Depending on the products and versions that are installed and the role you have, you can switch between the following environments:
    • Creator Studio to get a no-code experience
    • ServiceNow Studio to get a platform coding experience
    • ServiceNow IDE to get a pro-code ServiceNow experience
    Test forms with the new Try it button
    As of Creator Studio version 27.2.2,you can test using published forms through a Try it button. After you submit the form, any associated playbooks run and their results appear in the generated record that opens in a new tab within Creator Studio.
    Change the table for an app
    As of Creator Studio version 27.2.2, admins can change the table where data from apps built in Creator Studio is saved.
    Seamlessly open apps in ServiceNow Studio
    As of Creator Studio version 27.2.2, you can open an app in ServiceNow Studio to make additional, more complicated edits by selecting an Open with ServiceNow Studio link from the app's tile on the Creator Studio home page.

    Changes

    Between your current release family and Yokohama, some changes were made to existing Creator Studio features.

    Release Release notes

    Xanadu
    Better performance for reference-based form questions
    The selection of a table for reference-based form questions has been improved. For example Record choices or Multi-select questions.

    Yokohama
    Playbooks use only published forms
    As of Creator Studio version 27.2.2, forms must now be published (marked as ready) before you can use them to create an automated playbook.
    Hide the App Engine Studio template with a new system property
    As of Creator Studio version 27.2.2, Creator Studio users who have both App Engine Studio (AES) and Creator Studio installed will no longer see the AES template when they create an app. Admins can choose to show the AES template using the new com.glide.creator_studio.template_deny_list system property.
    Form location removed from form creation
    Defining the catalogs and topics for a form is now accomplished by modifying the form settings rather than being done during the form creation process. If you haven't defined a location for a form, you are prompted to do so before you can mark it as ready.

    Removed

    Between your current release family and Yokohama, some Creator Studio features or functionality were removed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Deprecations

    Between your current release family and Yokohama, some Creator Studio features or functionality were deprecated.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Activation information

    Review information on how to activate Creator Studio.

    Release Release notes

    Xanadu

    Install Creator Studio by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Yokohama

    Install Creator Studio by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for Creator Studio we have noted them here.

    Release Release notes

    Xanadu

    You must have the App Engine Enterprise license to use Creator Studio.

    Yokohama

    You must have the App Engine Enterprise license to use Creator Studio.

    Browser requirements

    If any specific browser requirements were introduced or changed for Creator Studio we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Creator Studio, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu
    As of Creator Studio version 26.2.1, the following enhancements were made for accessibility:
    • To ensure that users know if a question has dynamic behavior without opening the side panel, questions within the form canvas are tagged.
      • For sighted users, the tag is an icon.
      • For screen reader users, the corresponding ARIA tags indicate the same information on the focusable element.
    • Navigating between tabs on the app settings modal no longer selects the close (X) button.

    Yokohama

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Creator Studio we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Creator Studio we have noted them here.

    Release Release notes

    Xanadu
    • Associate a topic with a form to appear in Employee Center
    • Use questions as automation triggers
    • Add dynamic behavior to forms based on user responses
    • Implement custom activities for automated playbooks
    • Automate sending emails in a process
    • Add question sets curated by your admin to a form

    See Creator Studio for more information.

    Yokohama
    • Create forms quickly by using Now Assist.
    • As of Creator Studio version 27.2.2, revamped navigation means you can more easily see what's in your app.
    • Populate any question on the form based on the answer given for a record choice question.
    • Use answers to form questions to trigger an activity in playbooks.
    • Switch seamlessly between no-code, mid-skill, and pro-code app development experiences for a more unified development platform with the new experience switcher.

    See Creator Studio for more information.