Combined Customer self-service for Sales and Order Management release notes for upgrades from Xanadu to Yokohama

  • Release version: Yokohama
  • Updated July 20, 2026
  • 2 minutes to read
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    Summary of Combined Customer self-service for Sales and Order Management Release Notes for Upgrades from Xanadu to Yokohama

    This consolidated release notes document provides ServiceNow customers with information about upgrading the Customer self-service for Sales and Order Management product from the Xanadu release family to the Yokohama release family. It compiles all relevant updates, changes, and important considerations into a single reference to facilitate a smooth upgrade process.

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    Upgrade Preparation

    Before upgrading to Yokohama, customers should review and complete any recommended pre- and post-upgrade tasks to ensure a successful transition. However, for this product, the release notes indicate that there are no updates, new features, changes, removals, or deprecations between Xanadu and Yokohama.

    Key Information

    • New Features: No new features were introduced between Xanadu and Yokohama.
    • Changes: No changes were made to existing features.
    • Removed Functionality: No features or functionality were removed.
    • Deprecations: No features or functionality were deprecated.
    • Activation: No new activation steps are required.
    • Additional Requirements: No additional product or browser requirements were introduced.
    • Accessibility and Localization: No updates on accessibility or localization considerations.
    • Highlights: No specific highlights to be aware of.

    What This Means for ServiceNow Customers

    Customers upgrading from Xanadu to Yokohama for Customer self-service for Sales and Order Management can expect no changes to features, functionality, or requirements. This means the upgrade should be straightforward without needing additional configuration or adaptation. The consistent experience ensures continuity in your sales and order management self-service capabilities without disruption.

    Consolidated page of all release notes for Customer self-service for Sales and Order Management from Xanadu to Yokohama.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Customer self-service for Sales and Order Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Customer self-service for Sales and Order Management to Yokohama

    Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    New features

    Between your current release family and Yokohama, new features were introduced for Customer self-service for Sales and Order Management.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Changes

    Between your current release family and Yokohama, some changes were made to existing Customer self-service for Sales and Order Management features.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Removed

    Between your current release family and Yokohama, some Customer self-service for Sales and Order Management features or functionality were removed.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Deprecations

    Between your current release family and Yokohama, some Customer self-service for Sales and Order Management features or functionality were deprecated.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Activation information

    Review information on how to activate Customer self-service for Sales and Order Management.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Customer self-service for Sales and Order Management we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Customer self-service for Sales and Order Management we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Customer self-service for Sales and Order Management, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Localization information

    If there are specific localization considerations for Customer self-service for Sales and Order Management we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Customer self-service for Sales and Order Management we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.