Combined Data Loss Prevention Incident Response release notes for upgrades from Xanadu to Yokohama

yokohama Combined Product Files

Release

yokohama

ft:locale

en-US

ft:publication_title

yokohama Combined Product Files

ft:clusterId

delta3yx

bundleId

delta3yx

Combined Data Loss Prevention Incident Response release notes for upgrades from Xanadu to Yokohama

Release version: Yokohama

Updated July 20, 2026

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Summary of Combined Data Loss Prevention Incident Response Release Notes for Upgrades from Xanadu to Yokohama

This consolidated guide assists ServiceNow customers in preparing for the upgrade of Data Loss Prevention (DLP) Incident Response from the Xanadu to Yokohama release family. It summarizes new features, changes, activation steps, and important notes to ensure a smooth transition and enhanced incident management capabilities.

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New Features

SLA Triggers and Definitions: Customers can now create SLA triggers and definitions to promptly respond to data breach incidents by defining specific conditions and response times.
Proofpoint Integration: Enables creation of applications and secure client credentials to access the Proofpoint API, facilitating seamless integration and automation.
ICAP Integration: Supports ingestion of DLP Incident Response alerts and retrieval of match content and evidence files from Amazon S3 on ICAP-supported deployments.
Evidence File Storage: Enhanced ability to store evidence files directly within ServiceNow for Proofpoint and Symantec DLP integrations, improving management and tracking.
Evidence File Preview and Download: Supports previewing and downloading evidence files for Exchange Online, OneDrive, SharePoint (Microsoft integration), and Netskope, streamlining evidence review within the DLP Workspace.
Playbooks: Introduction of playbooks in the DLP Workspace to improve operational efficiency in incident handling.
Incident Consolidation Rules: Parent incidents are assigned the highest priority among consolidated incidents, enhancing incident management accuracy.

Changes

The “Custom Fields” column in the DLP incident table has been renamed to Additional Incident Data Fields for clarity and better data management.

Activation

To activate Data Loss Prevention Incident Response in Yokohama, request installation from the ServiceNow Store. The store provides access to all available apps and details on submitting requests. Customers can refer to the ServiceNow Store version history for cumulative release notes.

Highlight Information

Improved security and management of evidence files across all DLP IR integrations.
Ability to preview evidence files directly from both analyst and end-user workspaces.
Enhanced incident closure workflow with support for closure codes.
Operational efficiency strengthened through playbooks and SLA trigger initiation for better incident response.

No Updates

There were no updates, removals, or deprecations for Data Loss Prevention Incident Response features in the Yokohama release beyond those listed above. Additionally, there are no changes to browser requirements, accessibility, localization, or additional system requirements.

Consolidated page of all release notes for Data Loss Prevention Incident Response from Xanadu to Yokohama.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Data Loss Prevention Incident Response release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Data Loss Prevention Incident Response to Yokohama

Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.

New features

Between your current release family and Yokohama, new features were introduced for Data Loss Prevention Incident Response.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	Create a Data Loss Prevention Incident Response SLA trigger Enable prompt and efficient responses to incidents by creating SLA triggers. Create a Data Loss Prevention Incident Response SLA definition Outline the conditions and duration for responding to data breaches by creating Data Loss Prevention Incident Response SLA definitions. Create an Application in Proofpoint and Obtain Client Credentials Create an application in Proofpoint and configure the required settings to obtain client credentials. These credentials enable secure access to the Proofpoint API for seamless integration and automation. Internet Content Adaption Protocol (ICAP) integration for DLP IR Integration supports the ingestion of Data Loss Prevention Incident Response alerts, allows the fetching of match content, and evidence files from Amazon S3 created on the ICAP supported Data Loss Prevention Incident Response deployment. Configure evidence file storage Store evidence files directly in your ServiceNow instance with Proofpoint integration, by enhancing the ability to manage and track evidence files within the platform. Configure evidence file storage Symantec DLP supports evidence file storage to securely store the evidence files for the DLP Incidents. Preview Evidence files for DLP incidents of type Exchange Online, OneDrive, and SharePoint. With the DLP Microsoft integration, preview evidence files in the DLP Workspace in the Microsoft OneDrive, Microsoft Exchange Online, and Microsoft SharePoint formats. You can preview and download evidence files directly from the preview interface, simplifying evidence review and retrieval. Netskope integration: Preview evidence files and Download evidence files With Netskope integration you can preview and download evidence files directly from the preview interface, simplifying evidence review and retrieval. Preview evidence files Preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval. Playbook for Data Loss Prevention Incident Response Introduced playbooks in the DLP Workspace to enhance operational efficiency. Create incident consolidation rules Parent incident is always assigned the highest priority among consolidated incidents, enhancing incident management accuracy.

Changes

Between your current release family and Yokohama, some changes were made to existing Data Loss Prevention Incident Response features.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	Create Additional Incident Data Fields In the DLP incident table, the Custom Fields column has been renamed Additional Incident Data Fields.

Removed

Between your current release family and Yokohama, some Data Loss Prevention Incident Response features or functionality were removed.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Deprecations

Between your current release family and Yokohama, some Data Loss Prevention Incident Response features or functionality were deprecated.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Activation information

Review information on how to activate Data Loss Prevention Incident Response.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	Install Data Loss Prevention Incident Response by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Additional requirements

If any additional requirements were introduced or changed for Data Loss Prevention Incident Response we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Data Loss Prevention Incident Response we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Accessibility information

Review details on accessibility information for Data Loss Prevention Incident Response, such as specific requirements or compliance levels.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Localization information

If there are specific localization considerations for Data Loss Prevention Incident Response we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Highlight information

If there are specific highlight considerations for Data Loss Prevention Incident Response we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	Enhanced the ability to securely store, manage, and track evidence files within the platform for all Data Loss Prevention Incident Response integrations. Preview the evidence file of an incident from either the DLP IR analyst workspace or end user workspace. Enhanced the DLP incident closure process by adding support for closure codes. Introduced the Playbook feature in the DLP IR workspace to enhance operational efficiency. Improved response to Data Loss Prevention (DLP) incidents through the initiation of SLA triggers. See Data Loss Prevention Incident Response for more information.