Combined Employee Relations release notes for upgrades from Xanadu to Yokohama

  • Release version: Yokohama
  • Updated July 20, 2026
  • 3 minutes to read
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    Summary of Combined Employee Relations release notes for upgrades from Xanadu to Yokohama

    This consolidated release notes page provides a comprehensive summary of the Employee Relations updates from the Xanadu through to the Yokohama releases. It is designed to help ServiceNow customers prepare for upgrades by outlining new features, changes, removals, deprecations, activation instructions, and other relevant information related to Employee Relations.

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    Key Features

    • Xanadu release: Introduced the ability to create allegation records for HR Service Delivery Employee Relations cases in both the legacy UI and Agent Workspace.
    • Single-subject cases: The Subject of Allegation field automatically populates with the subject's name to streamline case creation.
    • Discrimination case reporting: Customers can now create cases specifically related to discrimination using Core UI case creation, HR Service Delivery Agent Workspace for HR Case Management, or the Anonymous Report Center portal.
    • Activation: Employee Relations is available as a ServiceNow AI Platform feature activated via the Employee Relations plugin (com.snhremployeerelations).

    Changes, Removals, and Deprecations

    There are no changes, removals, or deprecations to Employee Relations functionality between Xanadu and Yokohama releases. Customers can expect feature stability across these upgrades.

    Additional Considerations

    • Pre- and post-upgrade tasks: Customers should review and complete any necessary upgrade tasks before moving to Yokohama.
    • Browser, accessibility, and localization: No new requirements or changes have been introduced in these areas for Employee Relations during these releases.

    Practical Implications for ServiceNow Customers

    When upgrading Employee Relations from Xanadu to Yokohama, customers benefit from streamlined allegation case creation and enhanced discrimination case reporting capabilities introduced in Xanadu. The Yokohama release does not introduce new updates but ensures continuity and stability of existing features. Activation remains consistent through the Employee Relations plugin, and no additional configuration changes are required regarding browsers, accessibility, or localization.

    Customers should follow recommended pre- and post-upgrade procedures to ensure a smooth transition, leveraging the automated subject population and discrimination case reporting features to improve HR case management workflows.

    Consolidated page of all release notes for Employee Relations from Xanadu to Yokohama.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Employee Relations release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Employee Relations to Yokohama

    Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    New features

    Between your current release family and Yokohama, new features were introduced for Employee Relations.

    Release Release notes

    Xanadu
    Create an allegation record for HR Service Delivery Employee Relations in the legacy UI or Agent Workspace

    For single-subject Employee Relations cases, the Subject of Allegation field in relevant case tabs is automatically filled in with the subject's name.

    Create an HR Service Delivery Employee Relations case using the legacy UI, Create an HR Service Delivery Employee Relations case using Agent Workspace, Anonymously report discrimination
    Create cases specifically related to discrimination using Core UI case creation HR Service Delivery Agent Workspace for HR Case Management, or the Anonymous Report Center portal.

    Yokohama

    		 No updates for this release.

    Changes

    Between your current release family and Yokohama, some changes were made to existing Employee Relations features.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Removed

    Between your current release family and Yokohama, some Employee Relations features or functionality were removed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Deprecations

    Between your current release family and Yokohama, some Employee Relations features or functionality were deprecated.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Activation information

    Review information on how to activate Employee Relations.

    Release Release notes

    Xanadu

    Employee Relations is a ServiceNow AI Platform feature that is available with activation of the Employee Relations plugin (com.sn_hr_employee_relations). For details, see Activate Employee Relations.

    Yokohama

    		 No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Employee Relations we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Employee Relations we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Employee Relations, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Employee Relations we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Employee Relations we have noted them here.

    Release Release notes

    Xanadu
    • For single-subject Employee Relations cases, the Subject of Allegation field in is automatically filled in with the subject's name.
    • Report cases directly related to discrimination using Core UI case creation, HR Service Delivery Agent Workspace for HR Case Management, or the Anonymous Report Center portal.

    See Employee Relations cases for more information.

    Yokohama

    		 No updates for this release.