--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Field Service Management for Telecommunication release notes for upgrades from Xanadu to Yokohama # Combined Field Service Management for Telecommunication release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Field Service Management for Telecommunication Release Notes for Upgrades from Xanadu to Yokohama This consolidated release notes page details updates for ServiceNow's Field Service Management for Telecommunication as customers upgrade from the Xanadu release to the Yokohama release. It guides you through new features, changes, activation steps, and other important information relevant for a smooth upgrade. Show full answer Show less ## New Features * **Xanadu:** Introduced appointment management capabilities specifically for telecommunication services. This includes creating, rescheduling, retrieving, listing, and canceling appointments related to connectivity field services. * Using Appointment Open APIs, appointments can be booked on existing work orders from external systems within the Field Service Management application. * **Yokohama:** No new features were added beyond those introduced in Xanadu. ## Changes, Removals, and Deprecations There are no changes, removals, or deprecations reported between Xanadu and Yokohama releases for Field Service Management for Telecommunication features. ## Upgrade Preparation and Activation * Before upgrading, review and complete any pre- and post-upgrade tasks as recommended. * Activation of telecommunication appointment booking requires enabling several applications: Telecommunications Open API, Appointment Booking, Field Service Management, Field Service Management for Telecommunications, and Telecommunications, Media and Technology Core. * These applications can be installed via the ServiceNow Store upon request. ## Additional Considerations * No updates or additional requirements were introduced in browser compatibility, localization, or accessibility between the releases. * The key highlight remains the ability to create and manage telecommunication service appointments effectively, as introduced in Xanadu. ## What to Expect Upgrading to Yokohama maintains the robust telecommunication appointment management capabilities introduced in Xanadu without additional changes or feature removals. Customers can expect continuity and stability with existing functionality and straightforward activation steps to enable appointment booking features. Consolidated page of all release notes for Field Service Management for Telecommunication from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Field Service Management for Telecommunication release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Field Service Management for Telecommunication to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Field Service Management for Telecommunication. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [Managing the appointments for telecommunication services](https://www.servicenow.com/docs/access?context=manage-appointment-telecommunication-service&family=xanadu&ft:locale=en-US) : Create, reschedule, get, list, and cancel appointments from your system for the connectivity-related field services. You can book an appointment on an existing work order in the Field Service Management application from an external system using Appointment Open APIs. | | Yokohama | No updates for this release. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Field Service Management for Telecommunication features. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some Field Service Management for Telecommunication features or functionality were removed. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Field Service Management for Telecommunication features or functionality were deprecated. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Field Service Management for Telecommunication. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Telecommunications appointment booking feature is available with activation of the Telecommunications Open API (com.sn_tmf_api), Appointment Booking (com.snc.appointment_booking), Field Service Management (com.snc.work_management), Field Service Management for Telecommunications (com.sn_fsmt), and Telecommunications, Media and Technology Core (com.sn_tmt_core) applications. Install these applications by requesting them from the ServiceNow Store. | | Yokohama | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Field Service Management for Telecommunication we have noted them here. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Field Service Management for Telecommunication we have noted them here. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Field Service Management for Telecommunication, such as specific requirements or compliance levels. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Field Service Management for Telecommunication we have noted them here. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Field Service Management for Telecommunication we have noted them here. {#dfrn3-fieldservicemanagementfortelecommunication-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | Create and manage the appointments for the telecommunication field services. See [Field Service Management for Telecommunications](https://www.servicenow.com/docs/access?context=field-service-management-telecommunications&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | No updates for this release. | [ ]