--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Financial Services Operations Core release notes for upgrades from Xanadu to Yokohama # Combined Financial Services Operations Core release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Financial Services Operations Core Release Notes for Upgrades from Xanadu to Yokohama This document consolidates all release notes for the Financial Services Operations Core as customers upgrade from the Xanadu to the Yokohama release version. It helps ServiceNow customers prepare for the upgrade by summarizing new features, changes, removals, deprecations, and activation information relevant to these releases. Show full answer Show less ## Key Changes * **Claim Base Table Updates:** The Yokohama release adds three new fields to the Claim Base \[snbomclaimbase\] table: * SIU review * Claim validation decision * Claim fraud decision These fields were previously limited to specific applications but are now available across all claim applications, enabling broader use and integration within the Financial Services Operations Core. * **No Other Feature Updates:** There are no new features, removals, or deprecations introduced between the Xanadu and Yokohama releases for Financial Services Operations Core. ## Upgrade and Activation Guidance Before upgrading to Yokohama, customers should review and complete any pre- and post-upgrade tasks. Financial Services Operations Core is available for installation via the ServiceNow Store. Customers must request the app from the store, where they can also access version history and cumulative release notes for all released apps. ## Additional Considerations * No changes or updates have been noted for browser requirements, accessibility, localization, or additional system requirements. * There are no highlighted issues or exceptions aside from the Claim Base table enhancement noted above. This consolidated information enables ServiceNow customers to smoothly transition their Financial Services Operations Core environment from Xanadu to Yokohama while leveraging the enhanced Claim Base table capabilities available in the latest release. Consolidated page of all release notes for Financial Services Operations Core from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Financial Services Operations Core release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Financial Services Operations Core to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-financialservicesoperationscore-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Financial Services Operations Core. {#dfrn3-financialservicesoperationscore-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Financial Services Operations Core features. {#dfrn3-financialservicesoperationscore-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Added fields to Claim Base table](https://www.servicenow.com/docs/access?context=fso-core-insurance-tables&family=yokohama&ft:locale=en-US) : Added the following fields to the Claim Base \[sn_bom_claim_base\] table: * SIU review * Claim validation decision * Claim fraud decision | [ ] ## Removed Between your current release family and Yokohama, some Financial Services Operations Core features or functionality were removed. {#dfrn3-financialservicesoperationscore-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Financial Services Operations Core features or functionality were deprecated. {#dfrn3-financialservicesoperationscore-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Financial Services Operations Core. {#dfrn3-financialservicesoperationscore-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : Install Financial Services Operations Core by requesting it from ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Financial Services Operations Core is available in ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Financial Services Operations Core we have noted them here. {#dfrn3-financialservicesoperationscore-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Financial Services Operations Core we have noted them here. {#dfrn3-financialservicesoperationscore-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Financial Services Operations Core, such as specific requirements or compliance levels. {#dfrn3-financialservicesoperationscore-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Financial Services Operations Core we have noted them here. {#dfrn3-financialservicesoperationscore-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Financial Services Operations Core we have noted them here. {#dfrn3-financialservicesoperationscore-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | The Claim Base \[sn_bom_claim_base\] table has been updated in this release with additional fields. These fields were previously available only to specific applications. They're available in the Claim Base table and can be used across all other claim applications in this release. See [Financial Services Operations Core](https://www.servicenow.com/docs/access?context=financial-services-operations-core-data-model&family=yokohama&ft:locale=en-US) for more information. | [ ]