--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Hardware Asset Management release notes for upgrades from Xanadu to Yokohama # Combined Hardware Asset Management release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Hardware Asset Management release notes for upgrades from Xanadu to Yokohama This consolidated release notes page provides ServiceNow customers with essential information for upgrading Hardware Asset Management (HAM) from the Xanadu release to the Yokohama release. It summarizes new features, changes, deprecations, and important upgrade considerations to help you prepare and optimize your asset management processes. Show full answer Show less ## Key Features * **Asset Attestations:** Enables validation of asset usage and confirms asset assignments through audits where employees verify their continued use of assigned serialized hardware assets. This feature helps maintain accurate asset details and improve data accuracy. * **Hardware Model Normalization for Operational Technology (OT) Assets:** When the OT Asset Management application is installed, this process standardizes hardware and consumable models for OT assets alongside existing HAM resource categories, using an OT entity flag to identify these assets. * **Employee Center Enhancements:** The *My Assets* menu is now available on the global header of the Employee Center home page for quick access to assigned asset details. Additionally, the Employee profile widget includes an *Assets* tab showing assigned assets. * **Configurable Workspace Reflow:** The Hardware Asset Workspace supports zooming up to 400% via browser settings without loss of content or functionality, improving accessibility and usability for users with low vision or specific viewing needs. ## Changes and Deprecations * The MAC address field `macaddress` in the `almhardware` table is deprecated; its data is now stored in the new `macaddr` field within the `almasset` table. * No features or functionality were removed in this upgrade. ## Activation and Requirements * Hardware Asset Management is available for installation via the ServiceNow Store. Customers should request HAM through the store to activate the product and access the latest features. * There are no new additional system requirements or browser requirements introduced in this release. ## Accessibility Improvements * The configurable workspace now supports WCAG 2.1 Level AA conformance, enhancing accessibility for users with disabilities. * Reflow support allows content to zoom up to 400% and automatically adjusts page layouts into a vertical, stacked view to assist users with low vision or constrained viewing environments. * Reflow functionality can be disabled via system properties for specific instances or pages if required. ## Benefits to Customers * Improved asset data accuracy and utilization through employee-verified Asset Attestations. * Streamlined licensing focused on non-OT hardware assets while supporting OT asset management through model normalization. * Enhanced user experience and compliance with accessibility standards, supporting diverse user needs and improving adoption. Consolidated page of all release notes for Hardware Asset Management from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Hardware Asset Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Hardware Asset Management to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-hardwareassetmanagement-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Hardware Asset Management. {#dfrn3-hardwareassetmanagement-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Maintain accurate asset details by creating Asset Attestations](https://www.servicenow.com/docs/access?context=asset-attestation-ham&family=yokohama&ft:locale=en-US) : Validate whether assets are in use and confirm asset assignment by performing audits through Asset Attestation to verify through confirmation by employees whether they are still using assigned serialized hardware assets. [Hardware Model Normalization for Operational Technology (OT) assets](https://www.servicenow.com/docs/access?context=hardware-normalization&family=yokohama&ft:locale=en-US) : When the OT Asset Management application is installed, standardize your hardware and consumable models with a minimum of one OT asset in addition to the model categories that belong to the opted-in HAM resource categories through the Hardware Model Normalization process. The OT entity flag on the asset indicates whether it's an OT asset. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Hardware Asset Management features. {#dfrn3-hardwareassetmanagement-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [My Assets menu and Assets tab on the Employee Center portal](https://www.servicenow.com/docs/access?context=asset-attestation-ham&family=yokohama&ft:locale=en-US) : The My Assets menu appears on the global header navigation bar of the Employee Center home page. This menu provides employees with quick access to the details of assets assigned to them. The Employee profile widget now includes an Assets tab, which shows the details of the assets assigned to the employee. [Reflow for Configurable Workspace](https://www.servicenow.com/docs/access?context=auto-reflow&family=yokohama&ft:locale=en-US) : The configurable Hardware Asset Workspace supports reflow, which enables pages and content to be zoomed up to 400% through your browser settings without loss of content or functionality. | [ ] ## Removed Between your current release family and Yokohama, some Hardware Asset Management features or functionality were removed. {#dfrn3-hardwareassetmanagement-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Hardware Asset Management features or functionality were deprecated. {#dfrn3-hardwareassetmanagement-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | The MAC address \[mac_address\] field in the Hardware \[alm_hardware\] table is deprecated. The data in this field is available in the new MAC address (mac_addr) field in the Asset \[alm_asset\] table. | [ ] ## Activation information Review information on how to activate Hardware Asset Management. {#dfrn3-hardwareassetmanagement-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : Install Hardware Asset Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Hardware Asset Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Hardware Asset Management we have noted them here. {#dfrn3-hardwareassetmanagement-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Hardware Asset Management we have noted them here. {#dfrn3-hardwareassetmanagement-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Hardware Asset Management, such as specific requirements or compliance levels. {#dfrn3-hardwareassetmanagement-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Accessibility information : Accessibility improvements : Accessibility improvements were completed to create a configurable workspace that supports WCAG 2.1 Level AA conformance. Reflow : The configurable workspace supports reflow, which enables pages and content to be zoomed up to 400% through your browser settings without loss of content or functionality. Additionally, content can be enlarged without scrolling in two dimensions at a width equivalent to 320 CSS pixels or a height equivalent to 256 CSS pixels. Page layouts are transformed into a vertical, stacked view automatically when users increase browser zoom to 400%. This enhancement helps users with low vision or who have trouble seeing web content in a browser due to monitor size, device type, poor lighting, or other situations. Reflow can be turned off with a system property for instances, experiences, and pages. See [Reflow for Configurable Workspace](https://www.servicenow.com/docs/access?context=auto-reflow&family=yokohama&ft:locale=en-US) for details. | [ ] ## Localization information If there are specific localization considerations for Hardware Asset Management we have noted them here. {#dfrn3-hardwareassetmanagement-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Hardware Asset Management we have noted them here. {#dfrn3-hardwareassetmanagement-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | * Achieve asset data accuracy, improve asset utilization, and reduce risk through Asset Attestation. * Streamline Hardware Asset Management (HAM) licensing for only non-OT hardware assets to access Hardware Asset Management features and workflows. * Benefit from accessibility improvements to create a configurable workspace that supports Web Content Accessibility Guidelines (WCAG) 2.1 Level AA conformance. See [Hardware Asset Management](https://www.servicenow.com/docs/access?context=ham-landing-page&family=yokohama&ft:locale=en-US) for more information. | [ ]