--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Healthcare and Life Sciences Service Management Core release notes for upgrades from Xanadu to Yokohama # Combined Healthcare and Life Sciences Service Management Core release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Healthcare and Life Sciences Service Management Core release notes for upgrades from Xanadu to Yokohama This consolidated release note page provides essential information for ServiceNow customers upgrading Healthcare and Life Sciences Service Management Core from the Xanadu release to the Yokohama release. It includes new features, changes, upgrade considerations, and other relevant details to help prepare and execute the upgrade smoothly. Show full answer Show less ## New Features * **Patient Identifier Table (Xanadu)**: Introduced to manage multiple patient identifiers such as patient MRN and social security numbers, enhancing data accuracy and comprehensiveness. Customers requiring data migration from the existing patient table to this new table should contact Now Support for the appropriate fix script. * No new features were added in the Yokohama release. ## Changes * **Workspace Performance Enhancements (Xanadu)**: The Healthcare Workspace received performance optimizations to improve loading times, enabling a smoother user experience. * No changes reported in the Yokohama release. ## Removed and Deprecated Features There were no features or functionality removed or deprecated between Xanadu and Yokohama releases. ## Activation and Installation Healthcare and Life Sciences Service Management Core can be installed by requesting it through the ServiceNow Store. Customers can view available apps and submit installation requests via the ServiceNow Store website. ## Additional Considerations * No updates or changes were noted for browser requirements, accessibility, localization, or additional system requirements in either release. ## Key Outcomes * Customers can enhance patient data management by leveraging the new patient identifier table, supporting multiple identifiers for accurate and comprehensive records. * Improved workspace performance aids in faster access and navigation within the Healthcare module. * Upgrade preparation is streamlined by consolidated notes and clear instructions, minimizing risks during the transition from Xanadu to Yokohama. Consolidated page of all release notes for Healthcare and Life Sciences Service Management Core from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Healthcare and Life Sciences Service Management Core release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Healthcare and Life Sciences Service Management Core to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Healthcare and Life Sciences Service Management Core. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [Patient identifier table](https://www.servicenow.com/docs/access?context=hcls-patient-identifier-table&family=xanadu&ft:locale=en-US) : Use the new Patient identifier table to maintain and manage multiple identifiers such as patient MRN, social security number, and more. For instructions on migrating data from the patient table to the patient identifier table, please reach out to [Now Support](https://support.servicenow.com/now) for the fix script. | | Yokohama | No updates for this release. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Healthcare and Life Sciences Service Management Core features. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | [Workspace performance enhancements](https://www.servicenow.com/docs/access?context=hcls-using-workspace&family=xanadu&ft:locale=en-US) : The Healthcare Workspace has received performance enhancements to optimize loading times. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some Healthcare and Life Sciences Service Management Core features or functionality were removed. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Healthcare and Life Sciences Service Management Core features or functionality were deprecated. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Healthcare and Life Sciences Service Management Core. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Install Healthcare and Life Sciences Service Management Core by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | | Yokohama | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Healthcare and Life Sciences Service Management Core we have noted them here. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Healthcare and Life Sciences Service Management Core we have noted them here. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Healthcare and Life Sciences Service Management Core, such as specific requirements or compliance levels. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Healthcare and Life Sciences Service Management Core we have noted them here. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Healthcare and Life Sciences Service Management Core we have noted them here. {#dfrn3-healthcareandlifesciencesservicemanagementcore-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | * Promote accurate and comprehensive patient data management by leveraging multiple patient identifiers within the enhanced Healthcare and Life Sciences Service Management data model. * Utilize the performance updates within the healthcare workspace to optimize loading times. See [Exploring Healthcare and Life Sciences Service Management Core](https://www.servicenow.com/docs/access?context=hcls-explore-core&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | No updates for this release. | [ ]