--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined HR Service Delivery for Healthcare release notes for upgrades from Xanadu to Yokohama # Combined HR Service Delivery for Healthcare release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined HR Service Delivery for Healthcare Release Notes for Upgrades from Xanadu to Yokohama This consolidated guide provides ServiceNow customers with essential information about upgrading the HR Service Delivery for Healthcare product from the Xanadu release family to Yokohama. It highlights new features, changes, deprecations, and activation details relevant to the upgrade process. The release notes ensure customers understand what capabilities are introduced, modified, or removed, helping to prepare for a smooth upgrade experience. Show full answer Show less ## New Features * **Healthcare Professional Data Model (Xanadu)**: Enables secure storage and management of confidential healthcare professional data such as practice name, medical degree, and practice locations. This model supports tracking and updating healthcare profiles throughout employment while maintaining confidentiality and restricted access. * **Customizable Healthcare Employee Onboarding Workflow (Xanadu)** : Provides a default onboarding workflow within Journey Designer that automates key tasks for newly hired healthcare professionals, including: * Automatic creation of healthcare professional profiles and email accounts. * Initiation of necessary form intake tasks for the new hire. * Creation of credentialing and validation tasks for HR agents to review and validate submitted information. No new features were added in the Yokohama release. ## Changes, Removed Features, and Deprecations There are no changes, removals, or deprecations recorded between the Xanadu and Yokohama releases for HR Service Delivery for Healthcare. ## Activation and Installation To activate HR Service Delivery for Healthcare, customers must request installation from the ServiceNow Store. The Store provides access to all available apps and submission processes. There are no new activation requirements for the Yokohama release. ## Additional and Technical Requirements No new additional requirements, browser specifications, accessibility, or localization considerations were introduced or changed from Xanadu to Yokohama. ## Key Takeaways for ServiceNow Customers * The Healthcare Professional data model and onboarding workflow introduced in Xanadu are foundational to securely managing healthcare employee information and automating onboarding processes. * The Yokohama upgrade does not introduce new features or changes but ensures continuity and stability of existing functionality. * Preparation for upgrade should focus on familiarizing with existing features from Xanadu and ensuring activation is performed via the ServiceNow Store. Consolidated page of all release notes for HR Service Delivery for Healthcare from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family HR Service Delivery for Healthcare release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading HR Service Delivery for Healthcare to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for HR Service Delivery for Healthcare. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [Healthcare Professional data model](https://www.servicenow.com/docs/access?context=hr-hc-profile&family=xanadu&ft:locale=en-US) : Use the Healthcare Professional data model to store confidential data pertaining to a healthcare professional, such as practice name, medical degree, and practice locations. The Healthcare Professional data model enables the organization to access, track, and update healthcare profile information throughout the period of employment of a healthcare professional. The profile records are stored confidentially and aren't publicly viewable. [Customize Healthcare Employee Onboarding workflow](https://www.servicenow.com/docs/access?context=customize-journey-hc&family=xanadu&ft:locale=en-US) : Use the default Healthcare Employee Onboarding workflow in Journey designer to set up and automate the following tasks for a newly hired healthcare professional at a healthcare organization: * Auto-create a profile and email account for the healthcare professional. * Auto-initiate the necessary form intake tasks for the healthcare professional. * Auto-create credentialing and validation tasks for HR agents so the agents can review and validate information submitted by the healthcare professional. | | Yokohama | No updates for this release. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing HR Service Delivery for Healthcare features. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some HR Service Delivery for Healthcare features or functionality were removed. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some HR Service Delivery for Healthcare features or functionality were deprecated. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate HR Service Delivery for Healthcare. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Install HR Service Delivery for Healthcare by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | | Yokohama | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for HR Service Delivery for Healthcare we have noted them here. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for HR Service Delivery for Healthcare we have noted them here. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for HR Service Delivery for Healthcare, such as specific requirements or compliance levels. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for HR Service Delivery for Healthcare we have noted them here. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for HR Service Delivery for Healthcare we have noted them here. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | * Manage the data of a healthcare professional securely with the Healthcare Professional data model. * Set up and auto-create necessary tasks automatically to onboard a healthcare professional smoothly into an organization with the default Healthcare Employee Onboarding workflow. See [HR Service Delivery for Healthcare](https://www.servicenow.com/docs/access?context=healthcare-hr&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | No updates for this release. | [ ]