--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Insurance Claims Core release notes for upgrades from Xanadu to Yokohama # Combined Insurance Claims Core release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Insurance Claims Core release notes for upgrades from Xanadu to Yokohama This consolidated release notes document provides ServiceNow customers with a comprehensive view of the updates made to the Insurance Claims Core product as part of the upgrade from the Xanadu release family to the Yokohama release family. It aims to assist customers in preparing for their upgrade by summarizing new features, changes, removals, deprecations, activation requirements, and other relevant information. Show full answer Show less ## Changes * **Claim Incident Table Enhancements:** In the Yokohama release, the `Claim Incident [sninsclaimproperty]` table has been updated to include two new fields: *Injured* and *Insured property*. These fields were previously limited to specific applications but are now available for use across all claim applications within Insurance Claims Core. ## New Features, Removals, Deprecations * No new features were introduced between Xanadu and Yokohama. * No features or functionality were removed or deprecated during this upgrade. ## Activation and Requirements * Insurance Claims Core is an AI Platform feature available through activation of **Financial Services Operations Core**. Customers need to activate Financial Services Operations Core to enable Insurance Claims Core functionality. * There are no additional requirements, browser changes, accessibility updates, or localization considerations introduced in Yokohama compared to Xanadu. ## Practical Implications for ServiceNow Customers * When upgrading to Yokohama, customers gain access to extended data fields within the Claim Incident table that enhance claim processing capabilities across various claim applications. * Since no removals or deprecations occurred, existing workflows and integrations should remain unaffected. * The activation process requires enabling Financial Services Operations Core, so customers should prepare accordingly. * No additional upgrade preparation is needed concerning browser compatibility, accessibility, or localization. Consolidated page of all release notes for Insurance Claims Core from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Insurance Claims Core release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Insurance Claims Core to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-insuranceclaimscore-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Insurance Claims Core. {#dfrn3-insuranceclaimscore-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Insurance Claims Core features. {#dfrn3-insuranceclaimscore-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Added fields to Claim Incident table](https://www.servicenow.com/docs/access?context=insurance-claims-core-tables&family=yokohama&ft:locale=en-US) : Added the following fields to the Claim Incident \[sn_ins_claim_property\] table: * Injured * Insured property | [ ] ## Removed Between your current release family and Yokohama, some Insurance Claims Core features or functionality were removed. {#dfrn3-insuranceclaimscore-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Insurance Claims Core features or functionality were deprecated. {#dfrn3-insuranceclaimscore-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Insurance Claims Core. {#dfrn3-insuranceclaimscore-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : Insurance Claims Core is a ServiceNow AI Platform feature that is available with activation of Financial Services Operations Core. For details, see [Financial Services Operations Core release notes](https://www.servicenow.com/docs/access?context=financial-services-operations-core-rn&family=yokohama&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Insurance Claims Core we have noted them here. {#dfrn3-insuranceclaimscore-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Insurance Claims Core we have noted them here. {#dfrn3-insuranceclaimscore-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Insurance Claims Core, such as specific requirements or compliance levels. {#dfrn3-insuranceclaimscore-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Insurance Claims Core we have noted them here. {#dfrn3-insuranceclaimscore-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Insurance Claims Core we have noted them here. {#dfrn3-insuranceclaimscore-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | The Claim Incident \[sn_ins_claim_property\] table has been updated in this release with additional fields. These fields were previously available only to specific applications. They're available in the Claim Incident table and can be used across all other claim applications in this release. See [Insurance Claims Core](https://www.servicenow.com/docs/access?context=insurance-claims-core-data-model&family=yokohama&ft:locale=en-US) for more information. | [ ]