--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Journey designer release notes for upgrades from Xanadu to Yokohama # Combined Journey designer release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Journey Designer Release Notes for Upgrades from Xanadu to Yokohama This consolidated release notes document provides a comprehensive overview of Journey Designer updates and features spanning from the Xanadu release through Yokohama. It is designed to help ServiceNow customers prepare for upgrading by summarizing new features, changes, removals, and activation details relevant to Journey Designer. Show full answer Show less The notes highlight key enhancements introduced between these releases, important upgrade tasks, and the activation process for Journey Designer, ensuring customers understand the practical impact of upgrades and how to leverage new capabilities effectively. ## New Features * **Xanadu releases introduced:** * Support for changing the manager within journeys, enabling dynamic updates to managerial roles. * Enhanced demo data including a parental leave guide to improve employee experience through realistic journey scenarios. * Navigation improvements allowing users to return directly to the Journey details page after completing a task, streamlining workflow. * Functionality to delete all subsequent tasks automatically when a journey is deleted, simplifying journey management. * **Yokohama releases:** No new features were added beyond those from previous releases. ## Enhancements and Highlight Information * **From Xanadu:** * Introduction of comprehensive dashboards such as the Journey overview dashboard and Executive view dashboard, which provide detailed tracking and reporting on journeys, including metrics like SLA breaches and completion times. * Improved employee experience supported by parental leave demo data. * **Yokohama Patch 3 improvements:** * Journey users can now track journey progress in real time with an improved progress bar and refined filtering options. * Managers gain capabilities to request journey status updates for employees, obtain summarized overviews including blockers, and take timely actions. * New banner messages on Journey detail pages inform users when journeys are overdue, tailored by user role to clarify reasons behind delays. * Updated task filters and tooltips provide clearer insights into task visibility and completion, ensuring transparency. * Managers can draft customized journeys with AI assistance via Now Assist by providing prompts aligned with career goals. * Migration of several Lifecycle Events flows to Flow Designer enhances process automation within Journey Designer. ## Changes, Removals, and Deprecations No changes, feature removals, or deprecations were reported between Xanadu and Yokohama releases for Journey Designer, indicating stability in existing functionality. ## Activation and Installation Journey Designer must be installed by requesting it through the ServiceNow Store. Customers should visit the ServiceNow Store website to view available apps and submit installation requests. This process remains consistent from Xanadu through Yokohama releases. ## Additional Considerations * There were no updates to additional technical requirements, browser compatibility, accessibility compliance, or localization considerations between these releases. ## Practical Benefits for ServiceNow Customers * Upgrade preparation is simplified through consolidated release notes covering multiple releases in one resource. * New journey management features and dashboards enhance visibility, tracking, and reporting, improving employee and manager experience. * AI-assisted journey creation enables tailored career development plans, supporting workforce engagement. * Improved navigation and task management streamline user workflows and administrative overhead. * Stable functionality without removals or deprecations ensures continuity for existing Journey Designer implementations. Consolidated page of all release notes for Journey designer from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Journey designer release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Journey designer to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-journeydesigner-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Journey designer. {#dfrn3-journeydesigner-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [Support a change of manager](https://www.servicenow.com/docs/access?context=jny-dsgnr-jrny-config-fields&family=xanadu&ft:locale=en-US) : Enable journeys to support a change of manager. [Base instance demo data of Journey designer to support multiple journeys](https://www.servicenow.com/docs/access?context=parental-loa&family=xanadu&ft:locale=en-US) : Leverage the parental leave guide shipped as part of Parental Leave demo data to enhance the employee experience. [Return to the Journey details page after a task is completed](https://www.servicenow.com/docs/access?context=jny-dsgnr-employee-journey-tasks&family=xanadu&ft:locale=en-US) : Navigate back to the Journey details page after task completion, avoiding the need to go through the breadcrumbs. [Delete subsequent tasks when a journey is deleted](https://www.servicenow.com/docs/access?context=jny-dsgnr-mngr-mntr-quick-links&family=xanadu&ft:locale=en-US) : Delete a journey and all the subsequent tasks at the same time. | | Yokohama | No updates for this release. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Journey designer features. {#dfrn3-journeydesigner-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some Journey designer features or functionality were removed. {#dfrn3-journeydesigner-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Journey designer features or functionality were deprecated. {#dfrn3-journeydesigner-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Journey designer. {#dfrn3-journeydesigner-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Install Journey designer by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | | Yokohama | Activation information : Install Journey designer by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Journey designer is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Journey designer we have noted them here. {#dfrn3-journeydesigner-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Journey designer we have noted them here. {#dfrn3-journeydesigner-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Journey designer, such as specific requirements or compliance levels. {#dfrn3-journeydesigner-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Journey designer we have noted them here. {#dfrn3-journeydesigner-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Journey designer we have noted them here. {#dfrn3-journeydesigner-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | * Use the Journey overview dashboard, a comprehensive dashboard that enables you to efficiently track and manage ongoing tasks and journeys within the organization. * Use the Executive view dashboard with reports containing information such as the number of employees completing their journeys, SLA breaches, average days to complete journeys, and other metrics. * Change the manager during journey configuration. * Enhanced employee experience through the parental leave guide shipped as part of Parental Leave demo data. See [Journey designer](https://www.servicenow.com/docs/access?context=jny-dsgnr-landing-page&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | Yokohama Patch 3 * As a journey user, track your journey more effectively---view real-time journey states, follow your progress with an improved progress bar, and easily filter your journeys to find exactly what you need. * As a manager, request the status of an employee's journey to quickly understand progress and take timely, informed action. * Managers can instantly summarize the information that appears on the Journey detail page to acquire an overview of an employee's journey. The summary that is generated also reflects the blockers that are impeding the journey's progress and the steps required to resume the journey's progress. * View banner messages on the Journey detail page when your journey status is marked as 'Overdue' due to others' pending tasks. The messages are tailored based on personas and help you understand the reason of the overdue task. * Use the updated 'All Tasks' filter, which now matches the overall task count shown in the progress bar. Read the revised tooltip on the Progress Bar that states, 'Completed tasks include skipped tasks.' Check the information icon on the 'All Tasks' filter to understand that 'Some of the total tasks may not be visible to you in this Journey,' ensuring clarity on task visibility. * As a manager, managing the journey of reportees using Journey designer you can draft a journey with custom plans and tasks with help from Now Assist. Provide an AI prompt so that Now Assist can help you build a journey that matches your career goals and aspirations. * The following Lifecycle Events flows have been migrated to flows. * HR Activity Set Trigger Check * Lifecycle Event Notification * Lifecycle Event Case Approval * HR Activity Set Launcher * HR Activity Launcher * Account Notification * Add LE activity user to Pulse Survey See [Journey designer](https://www.servicenow.com/docs/access?context=jny-dsgnr-landing-page&family=yokohama&ft:locale=en-US) for more information. | [ ]