--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Knowledge Center release notes for upgrades from Xanadu to Yokohama # Combined Knowledge Center release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Knowledge Center Release Notes for Upgrades from Xanadu to Yokohama This consolidated release notes document guides ServiceNow customers upgrading Knowledge Center from the Xanadu release to Yokohama. It highlights new features, changes, and important upgrade information to help you prepare and optimize your knowledge management processes. Show full answer Show less ## Key Features * **Knowledge Article Search:** Enhanced capabilities to build a complete and accurate knowledge base by identifying and filling content gaps, removing redundant articles, and optimizing existing content. * **Article Optimization Tool:** Use the integrated tool in Knowledge Center to scan articles and receive instant, actionable feedback to improve quality and relevance. * **Now Assist Integration:** Generate and edit knowledge articles directly using Now Assist within the article editor, including formatting options for text, images, and media. * **Potential Knowledge Gaps Identification:** Proactively detect and address missing knowledge articles and recurring issues lacking adequate documentation. * **Knowledge Center Home Page Enhancements:** Dashboards and new features like article optimization and duplicate article management improve productivity and content quality. The enhanced article editor supports seamless integration with optimization tools. ## Upgrade Preparation and Activation Before upgrading to Yokohama, review and complete the outlined pre- and post-upgrade tasks to ensure a smooth transition. Knowledge Center is activated by default for all roles associated with Knowledge Management. It is also available through the ServiceNow Store for installation and updates. ## Additional Information * No features were removed or deprecated between Xanadu and Yokohama releases. * There are no changes to browser requirements, localization, accessibility, or additional product requirements noted for this upgrade. ## Key Outcomes Upgrading to Yokohama enables your organization to manage and distribute knowledge more effectively through a centralized interface. The new tools and enhancements help reduce redundant work, maintain up-to-date and accurate information, and improve the overall quality and accessibility of your knowledge articles. Consolidated page of all release notes for Knowledge Center from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Knowledge Center release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Knowledge Center to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-knowledgecenter-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Knowledge Center. {#dfrn3-knowledgecenter-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Search knowledge article](https://www.servicenow.com/docs/access?context=search-knowledge-article&family=yokohama&ft:locale=en-US) : Build a complete and accurate knowledge base, focus on continuous improvement by discovering and filling content gaps, removing redundant information, and optimizing existing articles for better quality. [Knowledge Center Article Optimization](https://www.servicenow.com/docs/access?context=knowledge-center-article-optimization&family=yokohama&ft:locale=en-US) : Improve the quality and health of your knowledge articles by using the Article Optimization tool in the Knowledge Center to scan the articles, and get instant, actionable feedback. [Generate and edit articles using Now Assist in the Knowledge Center article editor](https://www.servicenow.com/docs/access?context=kc-article-editor&family=yokohama&ft:locale=en-US) : Use the editing tools in the Knowledge Center to format knowledge article content such as text, images, and media. [Potential knowledge gaps](https://www.servicenow.com/docs/access?context=understanding-knowledge-gaps&family=yokohama&ft:locale=en-US) : Proactively identify and fill potential knowledge gaps. Identify missing knowledge articles and recurring issues that have incomplete or no knowledge article to refer to. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Knowledge Center features. {#dfrn3-knowledgecenter-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Knowledge Center Home Page](https://www.servicenow.com/docs/access?context=kc-home-page&family=yokohama&ft:locale=en-US) : The Knowledge Center home page comes equipped with dashboards. New features like article optimization, identify knowledge gaps and, manage duplicate articles improve productivity. The enhanced article editor is integrated with article optimization support to generate high quality content effortlessly. | [ ] ## Removed Between your current release family and Yokohama, some Knowledge Center features or functionality were removed. {#dfrn3-knowledgecenter-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Knowledge Center features or functionality were deprecated. {#dfrn3-knowledgecenter-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Knowledge Center. {#dfrn3-knowledgecenter-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : Knowledge Center would be available by default to all the roles of Knowledge Management. Important: Knowledge Center is available in the ServiceNow Store. For details, see the Activation information section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Knowledge Center we have noted them here. {#dfrn3-knowledgecenter-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Knowledge Center we have noted them here. {#dfrn3-knowledgecenter-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Knowledge Center, such as specific requirements or compliance levels. {#dfrn3-knowledgecenter-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Knowledge Center we have noted them here. {#dfrn3-knowledgecenter-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Knowledge Center we have noted them here. {#dfrn3-knowledgecenter-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | * Use Knowledge Center to manage and distribute organizational knowledge through a centralized and organized interface. * Enhance productivity, reduce redundant work, and help ensure that users have access to the latest and most accurate information. * Format your content within a knowledge article using editing tools in the article editor. * Improve the quality and health of knowledge articles with article optimization, ensuring that the information is latest and relevant. See [Knowledge Center](https://www.servicenow.com/docs/access?context=knowledge-center&family=yokohama&ft:locale=en-US) for more information. | [ ]