--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Lead Management release notes for upgrades from Xanadu to Yokohama # Combined Lead Management release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Lead Management release notes for upgrades from Xanadu to Yokohama This consolidated release notes document provides ServiceNow customers with essential information about Lead Management upgrades from the Xanadu to Yokohama release family. It summarizes new features, changes, and activation instructions to help you prepare and execute your upgrade efficiently. Notably, there were no updates, changes, removals, or deprecations specifically noted between these releases beyond the introduction of new features and REST APIs. Show full answer Show less ## Key Features * **Create and Manage Leads:** Capture potential sales opportunities and track leads through various sales stages using questionnaires and lead line items. * **Lead Workspace Needs Analysis:** Understand customer needs via questionnaires and recommend product offerings accordingly. * **Kanban View for Leads:** Visualize and manage leads using a card-based Kanban board that displays their status across different stages. * **Lead Nurturing and Activity Tracking:** Compose emails, create tasks, and schedule appointments to engage leads effectively. * **Lead-to-Opportunity Conversion:** Qualify leads by converting them into opportunities tied to new or existing contacts. * **REST APIs (Yokohama):** Enable integration with external applications and marketing automation systems to create, modify, and retrieve leads and lead line items directly from your ServiceNow instance. ## Activation and Usage Lead Management must be installed by requesting it from the ServiceNow Store. The same activation process applies from both Xanadu and Yokohama releases. For cumulative release notes and app version history, customers should refer to the ServiceNow Store resources. ## Additional Information * No updates, changes, or removals affecting browser requirements, accessibility, localization, or additional product requirements were noted across these releases. * Customers can expect consistent functionality with enhanced integration capabilities via REST APIs introduced in Yokohama. ## Practical Value for ServiceNow Customers Upgrading to Yokohama ensures you benefit from streamlined lead management workflows with improved visualization, nurturing, and conversion capabilities. The introduction of REST APIs opens opportunities for deeper system integrations, enabling automation and synchronization with external marketing tools. The consistent activation process via the ServiceNow Store simplifies adoption without concern for new prerequisites or browser compatibility issues. Consolidated page of all release notes for Lead Management from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Lead Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Lead Management to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-leadmanagement-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Lead Management. {#dfrn3-leadmanagement-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [Create a lead](https://www.servicenow.com/docs/access?context=create-new-lead&family=xanadu&ft:locale=en-US) : Create and manage your leads for potential sales opportunities. [Needs analysis using lead workspace](https://www.servicenow.com/docs/access?context=lead-management-use-needs-analysis&family=xanadu&ft:locale=en-US) : Understand your lead's needs through questionnaires, and recommend and capture the product offering through lead line items. [Manage leads using Kanban view](https://www.servicenow.com/docs/access?context=lead-management-use-kanban-view&family=xanadu&ft:locale=en-US) : Quickly assess the status of your various leads by navigating and visualizing these leads across different stages with the help of a Kanban board that shows a card-based view of your leads. [Nurture leads and track lead activities](https://www.servicenow.com/docs/access?context=lead-management-use-emails-tab&family=xanadu&ft:locale=en-US) : Compose emails, create tasks, and schedule appointments to nurture leads by tracking the interest and need analyses of your leads. [Convert leads to opportunities](https://www.servicenow.com/docs/access?context=lead-management-use-convert-lead&family=xanadu&ft:locale=en-US) : Qualify leads by creating opportunities for new and existing contacts. | | Yokohama | [REST APIs for Lead Management](https://www.servicenow.com/docs/access?context=create-new-lead&family=yokohama&ft:locale=en-US) : REST APIs provide the following capabilities: * Integrate lead management with external applications and websites. * Create and modify leads and lead line items from applications like marketing automation systems. * Retrieve leads and lead line items from your ServiceNow instance. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Lead Management features. {#dfrn3-leadmanagement-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some Lead Management features or functionality were removed. {#dfrn3-leadmanagement-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Lead Management features or functionality were deprecated. {#dfrn3-leadmanagement-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Lead Management. {#dfrn3-leadmanagement-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Install Lead Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | | Yokohama | Activation information : Install Lead Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Lead Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Lead Management we have noted them here. {#dfrn3-leadmanagement-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Lead Management we have noted them here. {#dfrn3-leadmanagement-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Lead Management, such as specific requirements or compliance levels. {#dfrn3-leadmanagement-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Lead Management we have noted them here. {#dfrn3-leadmanagement-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Lead Management we have noted them here. {#dfrn3-leadmanagement-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | * Create leads on the ServiceNow AI Platform by capturing the interest of prospective customers through various channels, such as website forms, social media, or events. * Track the progress of your leads through different stages of the sales cycle. * Understand your lead's needs and requirements through questionnaires, and recommend and capture the product offerings through lead line items. * Visualize and navigate your leads by using a Kanban board that shows a card-based view of your leads and their stages. * Create and assign tasks, send emails, or schedule appointments with leads. * Qualify and convert leads to potential customer records and opportunities. See [Lead Management](https://www.servicenow.com/docs/access?context=lead-management&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * REST APIs enable seamless integration of lead management with external applications and provide other capabilities. * REST APIs enable customers to create, update, and retrieve leads and lead line items from the ServiceNow instance. See [Lead Management](https://www.servicenow.com/docs/access?context=lead-management&family=yokohama&ft:locale=en-US) for more information. | [ ]