--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Legal Hold Notification release notes for upgrades from Xanadu to Yokohama # Combined Legal Hold Notification release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Legal Hold Notification release notes for upgrades from Xanadu to Yokohama This consolidated release notes page provides ServiceNow customers with all updates related to the Legal Hold Notification application when upgrading from the Xanadu release family to Yokohama. It outlines new features, changes, activation instructions, and important considerations to assist in a smooth upgrade process and effective use of the application. Show full answer Show less ## Key Features * **Legal hold matter management:** Streamline the entire legal hold lifecycle by submitting, updating, tracking, and closing legal hold matters efficiently, which helps reduce effort and ensures organizational compliance. * **Submitting legal hold matter:** Initiate data preservation by submitting a legal hold matter when a legal hold is issued. * **Issuing legal hold notice:** Notify custodians promptly to begin data preservation, improving accountability and minimizing data loss risk. * **Legal hold notice acknowledgment:** Capture custodian acknowledgments to confirm responsibility for preserving data. * **Assigning new custodians:** Add newly identified custodians to existing legal hold matters to maintain comprehensive data preservation coverage. * **Acknowledgment reminders:** Send reminders to custodians who have not yet acknowledged legal hold notices to ensure compliance. * **Closing legal hold matter:** Upon release of the hold, close the matter to finalize the data preservation lifecycle and securely store related information. ## Upgrade and Activation Information * No functional changes, removals, or deprecations were introduced between Xanadu and Yokohama releases for Legal Hold Notification. * To activate Legal Hold Notification in Yokohama, customers must request installation through the ServiceNow Store. * The application supports the latest stable versions of popular web browsers, ensuring compatibility and usability. ## Key Outcomes * Improved compliance management with a structured legal hold workflow covering matter management, custodian notifications, and acknowledgments. * Enhanced custodian engagement through timely notifications and reminders, ensuring accountability in data preservation. * Reduced legal risk by controlling the closure process and securely maintaining preserved data information. Consolidated page of all release notes for Legal Hold Notification from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Legal Hold Notification release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Legal Hold Notification to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-legalholdnotification-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Legal Hold Notification. {#dfrn3-legalholdnotification-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Legal hold matter management](https://www.servicenow.com/docs/access?context=lg-hold-notif-landing-page&family=yokohama&ft:locale=en-US) : Manage legal hold matters by submitting, updating, tracking, and closing them through a streamlined process that reduces effort and ensures organizational compliance. [Submitting legal hold matter](https://www.servicenow.com/docs/access?context=submit-lg-hold-notif-matter&family=yokohama&ft:locale=en-US) : Submit a legal hold matter to initiate the data preservation process when a legal hold is issued. [Issuing legal hold notice](https://www.servicenow.com/docs/access?context=issue-lg-hold-notif-matter&family=yokohama&ft:locale=en-US) : Issue a legal hold notice to custodians to initiate timely data preservation, ensure accountability, and reduce the risk of data loss. [Legal hold notice acknowledgement](https://www.servicenow.com/docs/access?context=acknow-lg-hold-notif&family=yokohama&ft:locale=en-US) : Record custodian acknowledgments of legal hold notices to confirm their responsibility to preserve data and ensure accountability. [Assign new custodians](https://www.servicenow.com/docs/access?context=add-new-custodian-lg-hold-notif&family=yokohama&ft:locale=en-US) : Assign newly identified custodians to existing legal hold matters to ensure comprehensive and up-to-date data preservation. [Acknowledge reminders](https://www.servicenow.com/docs/access?context=send-reminder-for-acknowledgment&family=yokohama&ft:locale=en-US) : Send reminders to custodians who haven't acknowledged legal hold notices to ensure accountability in data preservation. [Closing legal hold matter](https://www.servicenow.com/docs/access?context=close-lg-hold-notif-matter&family=yokohama&ft:locale=en-US) : Close a legal hold matter once the hold is lifted to complete the data preservation life cycle. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Legal Hold Notification features. {#dfrn3-legalholdnotification-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some Legal Hold Notification features or functionality were removed. {#dfrn3-legalholdnotification-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Legal Hold Notification features or functionality were deprecated. {#dfrn3-legalholdnotification-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Legal Hold Notification. {#dfrn3-legalholdnotification-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : Install Legal Hold Notification by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Legal Hold Notification is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Legal Hold Notification we have noted them here. {#dfrn3-legalholdnotification-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Legal Hold Notification we have noted them here. {#dfrn3-legalholdnotification-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Browser requirements : The Legal Hold Notification application works with the latest stable versions of popular web browsers. To find the list of supported browsers, see [Browser support](https://www.servicenow.com/docs/access?context=browser-support&family=yokohama&ft:locale=en-US). | [ ] ## Accessibility information Review details on accessibility information for Legal Hold Notification, such as specific requirements or compliance levels. {#dfrn3-legalholdnotification-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Legal Hold Notification we have noted them here. {#dfrn3-legalholdnotification-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Legal Hold Notification we have noted them here. {#dfrn3-legalholdnotification-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | * Streamlined legal hold life cycle: Streamline the legal hold workflow by enabling you to create legal hold matters, assign custodians, issue notices, track acknowledgments, and ensure compliance throughout the process. * Enhance custodian engagement by sending them legal hold notifications and reminders to ensure timely acknowledgment and accountability throughout the legal hold process. * Reduce legal risk compliance with a controlled closure process. When the legal hold is officially closed, the Legal Hold Notification application stores detailed information about the preserved data. See [Legal Hold Notification](https://www.servicenow.com/docs/access?context=lg-hold-notif-landing-page&family=yokohama&ft:locale=en-US) for more information. | [ ]