--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Notifications release notes for upgrades from Xanadu to Yokohama # Combined Notifications release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Notifications Release Notes for Upgrades from Xanadu to Yokohama This consolidated guide provides ServiceNow customers with a comprehensive view of the Notifications enhancements, changes, and important upgrade information spanning from the Xanadu release to the Yokohama release. It is designed to help you prepare effectively for upgrading your Notifications features while understanding new capabilities and improvements introduced in these releases. Show full answer Show less ## Important Upgrade Information * Notifications is a ServiceNow AI Platform feature and is active by default in both Xanadu and Yokohama. * No additional browser or localization requirements were introduced between these releases. * Pre- and post-upgrade tasks should be reviewed and completed as necessary before upgrading to Yokohama. ## New Features * **Xanadu:** * Redaction of sensitive data in inbound emails to enhance data security. * Support for international characters in email addresses, improving global compatibility. * **Yokohama:** * Introduction of a new Email Notifications Dashboard presenting key metrics, available by default to administrators with configurable access for other users. ## Changes and Enhancements * **Xanadu:** * Notification preferences now support searching within custom notifications and filtering by category in system notifications. * Email unsubscribe functionality was added via email header capabilities. * Language preferences respect the user's sysuser language settings for email translations. * **Yokohama:** * Advanced filter options added to notification preferences, including filters by categories, delivery channels, active/inactive status, subscriptions, and digest-enabled notifications. * Standardized forms introduced across custom notification preferences and delivery channels for consistency. * Provider framework enhancements: * Support for sending notifications to assignment groups and users within sysusergroup. * Addition of an advanced condition feature to tailor notifications based on email records, field changes, or system properties. * Capability to make critical notifications mandatory within the provider framework. * Email bounce handling improved to prevent resending to known bouncing addresses, reducing unnecessary traffic. ## Removed and Deprecated Features No Notifications features or functionalities were removed or deprecated between Xanadu and Yokohama releases. ## Accessibility Improvements * **Xanadu:** Screen reader support was extended to ARIA labels in notification preferences and advanced preferences, providing better explanations for button actions like toggle buttons. * **Yokohama:** No new accessibility updates were introduced. ## Practical Benefits for ServiceNow Customers * Improved data security and compliance through sensitive data redaction. * Enhanced internationalization with support for non-ASCII email characters. * Streamlined notification management via advanced filtering, standardized forms, and a powerful new dashboard. * More precise and flexible notification targeting using assignment groups and advanced conditions. * Better email delivery reliability by preventing repeated bounces and enabling unsubscribe options. By understanding these updates, ServiceNow customers can optimize their Notifications configurations, improve communication effectiveness, and ensure a smoother upgrade experience from Xanadu to Yokohama. Consolidated page of all release notes for Notifications from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Notifications release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Notifications to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-notifications-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Notifications. {#dfrn3-notifications-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [Sensitive data redaction](https://www.servicenow.com/docs/access?context=sensitive-data-redaction&family=xanadu&ft:locale=en-US) : Redact sensitive data for inbound emails. [International characters support](https://www.servicenow.com/docs/access?context=int-characters-email&family=xanadu&ft:locale=en-US) : Support added for International characters in the email addresses. | | Yokohama | [Email notifications dashboard](https://www.servicenow.com/docs/access?context=email-notifications-dashboard&family=yokohama&ft:locale=en-US) : Use the new notifications dashboard with key metrics. This dashboard is available to administrators by default. You can configure this dashboard to enable access to other users. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Notifications features. {#dfrn3-notifications-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | [New search and category filter in notification preferences](https://www.servicenow.com/docs/access?context=advanced-notification-prefrences&family=xanadu&ft:locale=en-US) : Notification preferences now include the ability to search within custom notifications and filter by category in system notifications. [Email unsubscribe](https://www.servicenow.com/docs/access?context=email-unsubscribe&family=xanadu&ft:locale=en-US) : Unsubscribe from emails using the unsubscribe capability in the email header. [Language preferences](https://www.servicenow.com/docs/access?context=multilingual-email-notifications&family=xanadu&ft:locale=en-US) : Honor sys_user language preferences set by users for email translations. | | Yokohama | [Advanced filters options for notification preferences](https://www.servicenow.com/docs/access?context=advanced-notification-prefrences&family=yokohama&ft:locale=en-US) : Added categories, delivery channels, active or inactive notifications, subscriptions, and digest-enabled filter options for notification preferences. [Standard forms](https://www.servicenow.com/docs/access?context=advanced-notification-prefrences&family=yokohama&ft:locale=en-US) : Enabled standardized forms across custom notification preferences and delivery channels. [Assignment group field](https://www.servicenow.com/docs/access?context=create-add-assignment-group&family=yokohama&ft:locale=en-US) : Extended the provider framework to add support for assignment groups. [Advanced condition field](https://www.servicenow.com/docs/access?context=noti-new-update-notification&family=yokohama&ft:locale=en-US) : Extended the provider framework to add an advanced condition. [Advanced filters in notification preferences](https://www.servicenow.com/docs/access?context=advanced-notification-prefrences&family=yokohama&ft:locale=en-US) : Use notifications filters for categories, delivery channels, active or inactive notifications, subscriptions, and digest enabled notifications. [Support for assignment group](https://www.servicenow.com/docs/access?context=create-add-assignment-group&family=yokohama&ft:locale=en-US) : Send provider notifications for assignment groups and to users that are part of groups stored in sys_user_group table. [Advanced condition for provider framework](https://www.servicenow.com/docs/access?context=noti-new-update-notification&family=yokohama&ft:locale=en-US) : Use an advanced condition to send a notification that is based on the current email record, changing field values, or system properties. [Mandatory notifications for provider framework](https://www.servicenow.com/docs/access?context=make-notification-mandatory-provider&family=yokohama&ft:locale=en-US) : Make critical notifications mandatory for the provider framework. [Email bounce](https://www.servicenow.com/docs/access?context=email-bounce&family=yokohama&ft:locale=en-US) : Prevent resending bounced emails to the addresses that are known to generate bounces. | [ ] ## Removed Between your current release family and Yokohama, some Notifications features or functionality were removed. {#dfrn3-notifications-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Notifications features or functionality were deprecated. {#dfrn3-notifications-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Notifications. {#dfrn3-notifications-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Notifications is a ServiceNow AI Platform feature that is active by default. | | Yokohama | Activation information : Notifications is a ServiceNow AI Platform feature that is active by default. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Notifications we have noted them here. {#dfrn3-notifications-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Notifications we have noted them here. {#dfrn3-notifications-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Notifications, such as specific requirements or compliance levels. {#dfrn3-notifications-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | Screen reader support has been extended to the aria labels in the notification preferences and the advanced preferences. The support provides an explanation for button actions, such as the toggle button. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Notifications we have noted them here. {#dfrn3-notifications-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Notifications we have noted them here. {#dfrn3-notifications-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | * Redact sensitive data from customer-initiated inbound emails. * Support for international characters in the email addresses. * Filter by category in system notifications and search for custom notifications. * Optimize SMTP sender job to enhance outbound email delivery. * Modify email retry logic for a better delivery experience according to RFC 5321. See [Notifications](https://www.servicenow.com/docs/access?context=notifications&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * Use the new email notifications dashboard with key metrics. * Use filter notifications that are based on categories, delivery channels, subscriptions, and digests for notification preferences. * Use the enhanced assignment group, advanced condition, and mandatory notifications for a provider framework. * Use the standard forms for custom notification preferences and delivery channels. See [Notifications](https://www.servicenow.com/docs/access?context=notifications&family=yokohama&ft:locale=en-US) for more information. | [ ]