--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Notify release notes for upgrades from Xanadu to Yokohama # Combined Notify release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Notify Release Notes for Upgrades from Xanadu to Yokohama This consolidated guide provides ServiceNow customers with essential information about upgrading the Notify feature from the Xanadu release family to the Yokohama release family. It summarizes new features, changes, activation details, and important upgrade considerations to help you plan and execute your upgrade effectively. Show full answer Show less ## New Features in Yokohama * **Deny-Unless ACL:** Enhances security by restricting access to Notify tables for non-authenticated users, ensuring tighter control over data access. * **Enhanced Security for Client-Callable Script Includes:** Introduces the ability to disable sandbox mode for client-callable script includes, providing greater control and protection against unauthorized script execution within Notify tables. ## Changes from Xanadu to Yokohama * **Notify Twilio Direct Driver (Xanadu):** When the Twilio messaging service is disconnected from your ServiceNow instance, you can now choose whether to delete or retain messaging records in alignment with your data management and security retention policies. This change improves flexibility in handling message data. * There are no additional changes reported for Yokohama regarding this feature. ## Activation Information * **Xanadu:** Notify is available as a ServiceNow AI Platform feature that requires activation of the Notify (com.snc.notify) plugin. * **Yokohama:** Notify is enabled by default as part of the ServiceNow AI Platform, simplifying deployment and usage. ## Additional Notes * No features or functionality were removed or deprecated in Notify between Xanadu and Yokohama. * There are no changes to browser requirements, accessibility, or localization considerations in this upgrade. * To prepare for the upgrade, review and complete any pre- and post-upgrade tasks related to Notify as appropriate. ## Practical Impact for ServiceNow Customers Upgrading to Yokohama strengthens Notify's security posture by enabling stricter access controls and enhanced script execution management. The flexible handling of Twilio messaging records from Xanadu helps maintain compliance with your organization's data policies. The default activation of Notify in Yokohama streamlines the upgrade process and reduces configuration overhead. Consolidated page of all release notes for Notify from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Notify release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Notify to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-notify-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Notify. {#dfrn3-notify-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Deny-Unless ACL](https://www.servicenow.com/docs/access?context=acl-denial-behavior&family=yokohama&ft:locale=en-US) : Enhance the security of Notify tables by restricting access for non-authenticated users through Deny ACLs. [Enhanced security for client-callable script includes](https://www.servicenow.com/docs/access?context=r_NotifyRoles&family=yokohama&ft:locale=en-US) : Enhanced security for all client-callable script includes by introducing the ability to switch off the sandbox mode, providing greater control and protection against unauthorized script execution for Notify tables. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Notify features. {#dfrn3-notify-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | [Notify Twilio Direct driver](https://www.servicenow.com/docs/access?context=Notify-TwilioDirectDriver&family=xanadu&ft:locale=en-US) : When the Twilio messaging service is disconnected from a ServiceNow instance, you can choose to delete the messaging records according to your data management and security retention policies or retain the records for future reference. For more details, see the [Behaviour of Default Messaging Service when connecting to Twilio from ServiceNow instance \[KB1644265\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1644265) article in the Now Support Knowledge Base. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some Notify features or functionality were removed. {#dfrn3-notify-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Notify features or functionality were deprecated. {#dfrn3-notify-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Notify. {#dfrn3-notify-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Notify is a ServiceNow AI Platform feature that is available with activation of the Notify (com.snc.notify) plugin. For details, see [Notify](https://www.servicenow.com/docs/access?context=notify-landing-page&family=xanadu&ft:locale=en-US). | | Yokohama | Activation information : Notify is a ServiceNow AI Platform feature that is active by default. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Notify we have noted them here. {#dfrn3-notify-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Notify we have noted them here. {#dfrn3-notify-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Notify, such as specific requirements or compliance levels. {#dfrn3-notify-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Notify we have noted them here. {#dfrn3-notify-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Notify we have noted them here. {#dfrn3-notify-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | Provides the flexibility to delete or retain Twilio messaging records when Twilio is disconnected from a ServiceNow instance. See [Notify](https://www.servicenow.com/docs/access?context=notify-landing-page&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * Enhanced security for all client-callable script includes by enabling switching off the sandbox mode. * Enhanced security access for Notify tables. See [Notify](https://www.servicenow.com/docs/access?context=notify-landing-page&family=yokohama&ft:locale=en-US) for more information. | [ ]