--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Operational Technology Incident Management release notes for upgrades from Xanadu to Yokohama # Combined Operational Technology Incident Management release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Operational Technology Incident Management release notes for upgrades from Xanadu to Yokohama This consolidated release notes page provides ServiceNow customers with a detailed summary of updates, new features, changes, removals, and activation information related to Operational Technology Incident Management from the Xanadu release through to the Yokohama release. It is designed to assist customers in preparing for and executing their upgrade to Yokohama by highlighting relevant enhancements and important considerations. Show full answer Show less ## New Features * **Create OT Incidents from OT Change Requests:** Both in the Xanadu and Yokohama releases, customers can create an Operational Technology (OT) incident directly from an OT change request within the Industrial Workspace. This streamlines incident creation and improves traceability between changes and incidents. ## Changes * **Xanadu Release:** The layout of the OT incident record in the Industrial Workspace was enhanced to include all existing related lists under a dedicated Related Records tab, improving navigation and incident context visibility. * **Yokohama Release:** No changes were made beyond those introduced in Xanadu. ## Removed Features * **Xanadu Release:** The "Opened" column was removed from the lists under the OT Incident module in the Industrial Workspace list view to simplify the interface. * **Yokohama Release:** No additional removals were made. ## Activation Information Operational Technology Incident Management is available for installation via the ServiceNow Store for both Xanadu and Yokohama releases. Customers should request the application through the ServiceNow Store website, which includes access to the Industrial Process Manager as part of the package. The application can be used with or without the Operational Technology Manager. For ongoing updates and historical release notes, customers should refer to the ServiceNow Store version history. ## Additional Notes * No updates were noted for additional requirements, browser requirements, accessibility, or localization for either release. * For both Xanadu and Yokohama, key highlights include the ability to relate OT incidents to OT change requests by creating incidents directly from change records within the Industrial Workspace. ## Practical Impact for ServiceNow Customers Upgrading to Yokohama ensures that you retain the streamlined incident creation from change requests and the improved OT incident record layout introduced in Xanadu, with no disruptive removals or deprecations beyond those already applied. Activation remains straightforward via the ServiceNow Store, and no additional upgrade prerequisites or browser changes are necessary. This enables your team to better manage OT incidents with enhanced traceability and usability within the Industrial Workspace. Consolidated page of all release notes for Operational Technology Incident Management from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Operational Technology Incident Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Operational Technology Incident Management to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-operationaltechnologyincidentmanagement-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Operational Technology Incident Management. {#dfrn3-operationaltechnologyincidentmanagement-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [Create an OT incident from an OT change request](https://www.servicenow.com/docs/access?context=create-ot-incident-from-ot-change&family=xanadu&ft:locale=en-US) : Create an OT incident related to an OT change request directly from the OT change record in the Industrial Workspace. | | Yokohama | [Create an OT incident from an OT change request](https://www.servicenow.com/docs/access?context=create-ot-incident-from-ot-change&family=yokohama&ft:locale=en-US) : Create an OT incident related to an OT change request directly from the OT change record in the Industrial Workspace. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Operational Technology Incident Management features. {#dfrn3-operationaltechnologyincidentmanagement-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | [Updated layout of the OT incident record on the Industrial Workspace](https://www.servicenow.com/docs/access?context=report-ot-incident&family=xanadu&ft:locale=en-US) : The OT incident record in the Industrial Workspace was updated to include all existing related lists under the Related Records tab. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some Operational Technology Incident Management features or functionality were removed. {#dfrn3-operationaltechnologyincidentmanagement-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | The Opened column was removed from the lists under the OT Incident module in the Industrial Workspace list view. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Operational Technology Incident Management features or functionality were deprecated. {#dfrn3-operationaltechnologyincidentmanagement-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Operational Technology Incident Management. {#dfrn3-operationaltechnologyincidentmanagement-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Install Operational Technology Incident Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). Note: Operational Technology Incident Management now includes the Industrial Process Manager, and can be used with or without Operational Technology Manager. | | Yokohama | Activation information : Install Operational Technology Incident Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Operational Technology Incident Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Operational Technology Incident Management we have noted them here. {#dfrn3-operationaltechnologyincidentmanagement-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Operational Technology Incident Management we have noted them here. {#dfrn3-operationaltechnologyincidentmanagement-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Operational Technology Incident Management, such as specific requirements or compliance levels. {#dfrn3-operationaltechnologyincidentmanagement-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Operational Technology Incident Management we have noted them here. {#dfrn3-operationaltechnologyincidentmanagement-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Operational Technology Incident Management we have noted them here. {#dfrn3-operationaltechnologyincidentmanagement-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | * Relate an OT incident to an OT change request by creating the incident from the change record in the Industrial Workspace. * Organize your OT incidents with the updated OT incident record on the Industrial Workspace. See [Operational Technology Incident Management](https://www.servicenow.com/docs/access?context=operational-technology-incident-management-landing-page&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | Relate an OT incident to an OT change request by creating the incident from the change record in the Industrial Workspace. See [Operational Technology Incident Management](https://www.servicenow.com/docs/access?context=operational-technology-incident-management-landing-page&family=yokohama&ft:locale=en-US) for more information. | [ ]