--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Operational Technology Request Management release notes for upgrades from Xanadu to Yokohama # Combined Operational Technology Request Management release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Operational Technology Request Management release notes for upgrades from Xanadu to Yokohama This consolidated release notes page provides essential information for ServiceNow customers upgrading Operational Technology (OT) Request Management from the Xanadu release family to Yokohama. It includes new features introduced, activation guidance, and important upgrade considerations. Notably, there are no changes, removals, or deprecations in the Yokohama release for OT Request Management compared to Xanadu. Show full answer Show less ## Key Features Introduced in Xanadu * **OT Service Catalog Items:** Ability to create catalog items within the OT Service Catalog using the catalog builder, enabling users to submit categorized OT requests. * **Fulfillment Flows:** Creation of fulfillment flows for catalog items to automate the fulfillment of OT requests, including managing catalog tasks. * **OT Request Creation:** Capability to create OT requests in the Industrial Workspace to address required products or services related to OT devices or incidents. * **Management in Industrial Workspace:** Users can view and manage OT requests and catalog tasks via dedicated list views under OT Request and OT Task modules. ## Activation and Requirements Operational Technology Request Management is included with the Industrial Workspace Common plugin in Xanadu, requiring no additional plugins for activation. There are no new browser, localization, or accessibility requirements introduced between Xanadu and Yokohama. ## Upgrade Preparation and Notes Before upgrading to Yokohama, review and complete any pre- and post-upgrade tasks as outlined. Since there are no new features or changes in Yokohama for OT Request Management, the upgrade process should be straightforward without impact on existing configurations. ## Additional Highlights * In Xanadu, improvements allow efficient management of multiple catalog requests through a single Industrial Workspace view, enhancing transparency, accelerating request workflows, and reducing delays via automated notifications and approvals. * Maintenance of products and services menus facilitates creation and updating of catalog requests within OT Request Management. This information enables ServiceNow customers to understand the capabilities and stability of Operational Technology Request Management features when upgrading to Yokohama, ensuring smooth transition and continued operational efficiency. Consolidated page of all release notes for Operational Technology Request Management from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Operational Technology Request Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Operational Technology Request Management to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Operational Technology Request Management. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [Create catalog items for your OT Service Catalog](https://www.servicenow.com/docs/access?context=create-catalog-item&family=xanadu&ft:locale=en-US) : Create a catalog item for the OT Service Catalog using the catalog builder so that other users can submit OT requests that are categorized by catalog item. [Create fulfillment flows that can fulfill an OT request](https://www.servicenow.com/docs/access?context=create-a-fulfillment-flow-ot-request&family=xanadu&ft:locale=en-US) : Create a fulfillment flow that catalog items follow to fulfill an OT request. Fulfillment flows for catalog items in the OT Service Catalog include catalog tasks. [Create an OT request](https://www.servicenow.com/docs/access?context=create-ot-service-request-industrial-workspace&family=xanadu&ft:locale=en-US) : Once Operational Technology Request Management is configured, create OT requests in the Industrial Workspace to address a product or service needed for an OT device or incident. [Manage your OT requests and catalog tasks in the Industrial Workspace](https://www.servicenow.com/docs/access?context=operational-technology-request-management-lists-in-industrial-workspace&family=xanadu&ft:locale=en-US) : View and access OT requests and catalog tasks in the Industrial Workspace list view under the OT Request and the OT Task modules respectively. | | Yokohama | No updates for this release. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Operational Technology Request Management features. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some Operational Technology Request Management features or functionality were removed. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Operational Technology Request Management features or functionality were deprecated. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Operational Technology Request Management. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Operational Technology Request Management is included with the Industrial Workspace Common. No additional plugins are needed. | | Yokohama | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Operational Technology Request Management we have noted them here. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Operational Technology Request Management we have noted them here. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Operational Technology Request Management, such as specific requirements or compliance levels. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Operational Technology Request Management we have noted them here. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Operational Technology Request Management we have noted them here. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | * Manage multiple catalog requests efficiently with a single view in the Industrial Workspace. * Encourage transparency, expedite request processes, and minimize delays with automatic notifications and approvals. * Maintain the products and services menu that you can use to create and update catalog requests. See [Operational Technology Request Management](https://www.servicenow.com/docs/access?context=operational-technology-request-management-landing-page&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | No updates for this release. | [ ]