--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Patient Support Services release notes for upgrades from Xanadu to Yokohama # Combined Patient Support Services release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Patient Support Services Release Notes for Upgrades from Xanadu to Yokohama This consolidated release notes page provides ServiceNow customers with comprehensive information regarding the upgrade path for Patient Support Services from the Xanadu release family to the Yokohama release family. It consolidates updates, changes, and important upgrade considerations into a single resource to assist in upgrade planning and execution. Show full answer Show less ## Important Upgrade Information * There are no new features, changes, removals, or additional requirements between the Xanadu and Yokohama releases for Patient Support Services. * The Yokohama release marks the beginning of the deprecation process for Patient Support Services. This application will be hidden and no longer installed on new instances going forward, although existing instances will continue to be supported. * For detailed guidance on the deprecation process, customers should consult the related Knowledge Base article (KB0867184) available through Now Support. * No updates or changes to activation procedures, browser requirements, accessibility standards, or localization have been made between these releases. ## What This Means for ServiceNow Customers * If you currently use Patient Support Services on an existing instance, the Yokohama upgrade will not introduce functional changes but signals the start of phased deprecation. * New instances provisioned with the Yokohama release will not include Patient Support Services by default, so customers should plan accordingly if they rely on this functionality. * Ongoing support remains available, but customers should prepare for eventual transition away from Patient Support Services in future releases. Consolidated page of all release notes for Patient Support Services from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Patient Support Services release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Patient Support Services to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-patientsupportservices-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Patient Support Services. {#dfrn3-patientsupportservices-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Patient Support Services features. {#dfrn3-patientsupportservices-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some Patient Support Services features or functionality were removed. {#dfrn3-patientsupportservices-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Patient Support Services features or functionality were deprecated. {#dfrn3-patientsupportservices-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Starting with the Yokohama release, Patient Support Services is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details on this process, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. | [ ] ## Activation information Review information on how to activate Patient Support Services. {#dfrn3-patientsupportservices-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Patient Support Services we have noted them here. {#dfrn3-patientsupportservices-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Patient Support Services we have noted them here. {#dfrn3-patientsupportservices-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Patient Support Services, such as specific requirements or compliance levels. {#dfrn3-patientsupportservices-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Patient Support Services we have noted them here. {#dfrn3-patientsupportservices-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Patient Support Services we have noted them here. {#dfrn3-patientsupportservices-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ]