--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Performance Analytics release notes for upgrades from Xanadu to Yokohama # Combined Performance Analytics release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Performance Analytics release notes for upgrades from Xanadu to Yokohama This consolidated release notes document guides you through the upgrades for Performance Analytics from the Xanadu to the Yokohama release version. It provides a comprehensive summary of new features, changes, deprecations, activation instructions, and requirements to help you prepare and execute your upgrade efficiently. The document highlights important considerations for ServiceNow customers using Performance Analytics, ensuring you understand what to expect and how to leverage new capabilities. Show full answer Show less ## New Features * **Multiple Levels of Breakdown:** Yokohama introduces the ability to apply multiple levels of breakdown to an indicator, exceeding the previous limit of two levels. This enhancement provides greater flexibility in data analysis. * **Migration to CDC-based Data Snapshots:** Indicators can now be migrated from the traditional Performance Analytics architecture to use change data capture (CDC) based data snapshots. This new architecture supports advanced data handling but requires RaptorDB Professional. Note that not all indicators are eligible for migration. ## Changes and Removed Features No notable changes or removals were made to Performance Analytics features between Xanadu and Yokohama. ## Deprecations * **Performance Analytics Widgets:** These are no longer available on new instances. Instead, use Platform Analytics data visualizations with indicator data sources. Existing users with admin roles can still use these widgets on Service Portal. * **Analytics Hub:** Not available on new instances or those fully migrated to Platform Analytics; replace its use with KPI Details. * **Performance Analytics Admin Console:** Deprecated on new instances. For upgrading customers, the console remains accessible but does not display data from new Platform Analytics artifacts. ## Activation Information * **Complimentary Performance Analytics for Incident Management:** Active by default but limited as it does not allow creation of indicators or breakdowns. * **Full Features Activation:** Requires subscription and activation of the appropriate Performance Analytics plugin (Premium plugin for Yokohama). Ensure you activate the plugin matching your subscription to access full functionality. ## Additional Requirements To utilize the new data snapshots feature introduced in Yokohama, your instance must be running the RaptorDB Professional database. This is a prerequisite for benefiting from the enhanced data architecture. ## Browser, Accessibility, and Localization No changes or new requirements were introduced for browser compatibility, accessibility compliance, or localization between Xanadu and Yokohama. ## Key Benefits * Track critical process metrics and trends effectively. * Measure process health relative to organizational targets. * Identify process patterns and potential bottlenecks proactively. * Use role-based dashboards to visualize historical and real-time process statistics, enabling informed decision-making for stakeholders. Consolidated page of all release notes for Performance Analytics from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Performance Analytics release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Performance Analytics to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-performanceanalytics-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Performance Analytics. {#dfrn3-performanceanalytics-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Apply multiple levels of breakdown to an indicator](https://www.servicenow.com/docs/access?context=multi-level-breakdowns&family=yokohama&ft:locale=en-US) : Migrate indicators from traditional Performance Analytics architecture to change data capture (CDC)-based data snapshots. This new architecture allows for more than two levels of breakdown to apply to an indicator. RaptorDB Professional is required, and not all indicators qualify for migration. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Performance Analytics features. {#dfrn3-performanceanalytics-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some Performance Analytics features or functionality were removed. {#dfrn3-performanceanalytics-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Performance Analytics features or functionality were deprecated. {#dfrn3-performanceanalytics-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | * Performance Analytics widgets are not available on new instances. Use Platform Analytics data visualizations with indicator data sources instead. Users with the admin and pa_admin roles will still be able to use Performance Analytics widgets for Service Portal. * The Analytics Hub is not available on new instances or instances that have fully migrated to Platform Analytics. Use KPI Details instead. * The Performance Analytics admin console is deprecated on new instances. For upgrading customers, the console is available but does not show data from the new Platform Analytics artifacts. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Performance Analytics. {#dfrn3-performanceanalytics-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Complimentary Performance Analytics for Incident Management is active by default. You cannot create indicators or breakdowns with this application. The full features of Performance Analytics are available with a subscription. Activate the Performance Analytics plugin that matches your subscription. For details, see [Activating your Performance Analytics subscription](https://www.servicenow.com/docs/access?context=c_PremiumPerformanceAnalytics&family=xanadu&ft:locale=en-US). | | Yokohama | Activation information : Complimentary Performance Analytics for Incident Management is active by default. You cannot create indicators or breakdowns with this complimentary application. The full features of Performance Analytics are available with a subscription. Activate the Premium plugin that matches
 your subscription. For details, see Activate your Performance Analytics
 subscription. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Performance Analytics we have noted them here. {#dfrn3-performanceanalytics-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Additional requirements : To use the new data snapshots feature, your instance must be on the RaptorDB Professional database. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Performance Analytics we have noted them here. {#dfrn3-performanceanalytics-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Performance Analytics, such as specific requirements or compliance levels. {#dfrn3-performanceanalytics-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Performance Analytics we have noted them here. {#dfrn3-performanceanalytics-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Performance Analytics we have noted them here. {#dfrn3-performanceanalytics-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | * Track critical process metrics and trends. * Measure process health and behavior against organizational targets. * Identify process patterns and potential bottlenecks before they occur. * Continually visualize historical and real-time process statistics in role-based dashboards. The dashboards enable individual stakeholders to make informed decisions. See [Performance Analytics (Indicator data sources)](https://www.servicenow.com/docs/access?context=pa-overview&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * Track critical process metrics and trends. * Measure process health and behavior against organizational targets. * Identify process patterns and potential bottlenecks before they occur. * Continually visualize historical and real-time process statistics in role-based dashboards. The dashboards enable individual stakeholders to make informed decisions. See [Performance Analytics (Indicator data sources)](https://www.servicenow.com/docs/access?context=pa-overview&family=yokohama&ft:locale=en-US) for more information. | [ ]