--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Performance AnalyticsITSM dashboards release notes for upgrades from Xanadu to Yokohama # Combined Performance AnalyticsITSM dashboards release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Performance AnalyticsITSM Dashboards Release Notes for Upgrades from Xanadu to Yokohama This consolidated release notes page assists ServiceNow customers in preparing for upgrades of Performance AnalyticsITSM dashboards from the Xanadu release family to the Yokohama release family. It summarizes new features, changes, removals, deprecations, and other relevant information across these releases to support smooth transition and adoption of updated dashboards. Show full answer Show less ## Key Features * **Xanadu Next Experience:** Introduced the ITSM Success Dashboard, designed for executives and managers to gain insights into IT Service Management data to make informed decisions. * **Service Operations Workspace for ITSM Agent Dashboard:** Provided agents with an enhanced workspace to monitor and manage their work effectively. * These new dashboards replaced the existing Performance Analytics dashboards, enhancing usability and insight delivery. ## No Updates Between Xanadu and Yokohama * The Yokohama release does not introduce new features, changes, removals, or deprecations for Performance AnalyticsITSM dashboards. * There are no updates to activation procedures, additional requirements, browser compatibility, accessibility, localization, or highlight information in Yokohama. ## Practical Implications for ServiceNow Customers * Customers upgrading from Xanadu to Yokohama can expect stability with no changes impacting current Performance AnalyticsITSM dashboards configurations or usage. * The key enhancements were introduced in Xanadu, so customers on earlier releases should consider these dashboards for improved executive and agent insights. * Review pre- and post-upgrade tasks as recommended to ensure a smooth upgrade process, even though no new upgrade-specific tasks are noted for Yokohama. Consolidated page of all release notes for Performance AnalyticsITSM dashboards from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Performance AnalyticsITSM dashboards release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Performance AnalyticsITSM dashboards to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Performance AnalyticsITSM dashboards. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | Next Experience [Legacy: IT Executive dashboard](https://www.servicenow.com/docs/access?context=it-executive-dashboard&family=xanadu&ft:locale=en-US) : Get insights into the IT Service Management (ITSM) data using the ITSM Success Dashboard. This dashboard provides metrics for executives and managers to take informed decisions. Agents can use the [Service Operations Workspace for ITSM](https://www.servicenow.com/docs/access?context=sow-landing-page&family=xanadu&ft:locale=en-US) Agent dashboard to get information about their work. These dashboards replace the existing Performance Analytics dashboards. | | Yokohama | No updates for this release. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Performance AnalyticsITSM dashboards features. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Removed Between your current release family and Yokohama, some Performance AnalyticsITSM dashboards features or functionality were removed. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Performance AnalyticsITSM dashboards features or functionality were deprecated. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Performance AnalyticsITSM dashboards. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Performance AnalyticsITSM dashboards we have noted them here. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Performance AnalyticsITSM dashboards we have noted them here. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Performance AnalyticsITSM dashboards, such as specific requirements or compliance levels. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Performance AnalyticsITSM dashboards we have noted them here. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Performance AnalyticsITSM dashboards we have noted them here. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | Experience the enhanced Performance Analytics ITSM dashboards in the Xanadu release. See [Legacy: Performance Analytics ITSM Dashboards](https://www.servicenow.com/docs/access?context=itsm-dashboards-content-pack&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | No updates for this release. | [ ]